Nunzio’s Pizzeria

Looking for pizza late Sunday, and this was the only choice. Wow what a great choice. Pizza was delivered hot and on time. The toppings were more than expected and man did it taste great! Thanks Nunzio’s!

We got into town late on a Sunday night and asked our hotel concierge if anything was open for food.
We got Nunzio’s brochure.
I placed 2 calls at 12:02 both of which went directly to voice mail that stated their hours of operation were until 1:30am. I called the Pearl rd location and they told me that I need to «keep calling, their just really busy» so I called back 4 more times. On the sixth call the answered and put me directly on hold. After being on hold for 6 minutes I had my boyfriend call from his phone. His phone call rang on the 2^nd try and they put him on hold.
After 11 minutes of holding I finally got someone on the phone (less then pleased to be answering my call) when I told her my order she tried to deter me from completing because the wait would be about an hour and a half. Shocked but starving I said okay thinking «an hour and a half couldn’t really be possible they are 3.4 miles from me».
After an hour and 45 minutes I called back and was told «we are sorry, one of our drivers broke down and we are super busy he will be there in about 10 – 15 minutes». After another 45 minutes (aka 2:45 am) I called back and was told «he’ll be there in 3 – 5 minutes hun». It is now 2:55 am I am pissed and hungry.
Do not support this business. They clearly have no business conducting business.
I am sorely disappointed this was my first impression of Cleveland.
*****UPDATE*****
We received our food at 3:07 delivered by the older owner himself. No apology. Didn’t offer any sort of compensation. Only because I work in the food service industry did I still tip him. And after he left we discovered that they had forgotten one of our items and everything else was COLD, not luke warm, not room temp, COLD.
My boyfriend, pissed called back now 3:15. The first and second time they didn’t answer on the third time they picked up, told us they were closed, we told them they forgot an item of our order and after some profanity on their end they replied that they would call the driver (owner) to check to see if the items were in his car then they would call back deliver them.
We never received a call.
We fell asleep at 3:40 after waiting to see if they would come back.
This is an extremely poorly run business. Again, do not support them.

Just got delivery from here and wtf… ordered the half sheet pizza and at some point it was evidently sideways from there to here. We got 2 toppings on one side, 2 on the other and when we opened it, about ¼ of the pizza was «mine» as the other ingredients had slid over. This in itself might not be a problem — I could maybe give it an «eh, whatever,» but then in taking 2 bites, I knew that for how greasy the pizza was, if I ate it my digestive system would be in for a cleansing if you know what I mean.
I called them back and said I wanted my credit card refunded. She had to call the owner. The driver promptly came back with a «Transaction Voided» receipt and I was told that the amount would be credited to my account within 2 – 3 business days. Oh, and incidentally, they even asked us to return the 2 liter of soda — so we had to pour it back into the bottle from our glasses. I should have said I was keeping it for the inconvenience, but you know, whatever.
Needless to say I will NOT be ordering from Nunzio’s again.

First off this place has been around since I was a child my grandmother was from Italy! It was a honor for her to like this place. but man times have changed every time I give this place a chance sober it disappoints me I just ordered a large thick crust pizza and when I picked it up it was paper thin dry no sauce could not have been more then 4 oz of cheese and its like the owner is a perv the place is in closed with bullet proof glass and at least 6 young girls who looked like they just got out of bed wearing pajama pants I actually feel bad for them I am sure they are not making decent money and probably hit on over and over again by the owner or their family members. this place looks like a slave shop and to call their product pizza is a insult. if you are drunk and its after 230am you might like it but this place has went completely down hill and management is not doing their job it should be shut down I’m not blaming the employees what do ever because I’m sure nobody trained them properly but the managers owners etc need to fix this place and actually show they care instead of selling welfare pies): it’s sad living in Cleveland and you can not get a decent pizza pie anymore.

Nunzio’s on Lorain Ave is simply the best! Great crust, perfect sauce (I don’t like sweet like Angelo’s and some others), and good quality toppings – even the onions are good. I usually get it with sausage, mushrooms and onions and it’s always perfect. I cannot vouch for delivery as I always pick it up. The only reason I don’t give it four stars is that the place is not a pleasant space to go… kind of a hole in the wall, at least that is the appearance. But the important thing is the pizza, and it is hard to find one better on the west side of Cleveland. The service is usually very pleasant and friendly. I highly recommend Nunzio’s!

Horrible! And I don’t mean the food. I cannot comment on the food because I never received it. 2hrs after ordering, 2 phone calls from the driver who seemed incoherent at best, and 15 minutes of standing outside and we have no dinner. Oh, and there was the «manager» hanging up on me. Yeah, that was fun. No, I did not yell or curse or lose my temper. But I still got hung up on. Really hoping they do as they said and cancel the credit card transaction because I have no desire to deal with this business again!

Very disappointed with their service today I ordered the pizza hoping that I wouldn’t have to go outside due to weather and having my kids, however after waiting two hours for my delivery I decided to go to the nearest store to grab something small so my kids will have to wait any longer. I called back twice while awaiting my delivery in the guy insured me that my pizza was very close by and that it would be fresh hot and ready when it arrived. I live close and when the pizza did arrive it was nowhere near hot nor luke warm I decided to microwave the pizza so that way I wouldn’t have to have my kids wait any longer. Very disappointed and if I had an option to choose no stars trust me that’s what I would give them. They did not even have the audacity to offer me a free pizza shaking my head.

I order Nunzio’s a few times a month and I would definitely recommend it. My favorites are the Mild & Hot specialty pizza, and my go-​to Extra cheese Double Pepperoni! When these pizzas are fresh out of the oven, it doesn’t get any better!
…I see some low ratings on here and they all refer to issues that occurred after long delivery times. I have encountered that a few times. Mostly late at night. But they have always been willing to fix the situation. I still give it a 4.5. It’s my favorite Ohio City Pizza spot!!!

The only reason why Nunzio’s should ever be ordered from is if its 2am and EVERYTHING else is closed. Their staff is RUDE, and the pizza isn’t even all that good. Greasy and run of the mill, only useful as a last resort.

Don’t even order! My food took an hour and a half and came cold. My wings were supposed to be «sauce on the side» they’re the smallest wings I’ve ever seen and covered in sauce. When I called to check the status of my order, I was quoted that it would arrive in «a few seconds», twenty minutes later «a few seconds»… again. So I call back ten min later and talk and Angela” who wouldn’t give a last name who yelled at me and said I was wrong and that her employees never said that. They’re unprofessional, disgusting food, rude employees, never again. Why is this place open? Who hires these morons?

Great pizza if your ever near here, I love the way they make it, ummmmmm… You got to give them a try to see for yourself, you will not be disappointed

Oh Nunzios, how you saved our lives tonight. I work in a bar and tonight was our. Busiest bar night of the month. My coworkers and I were starving and instead of swamping our kitchen with our food orders, our boss decided we should order a couple zas. My, coworker suggested Nunzios and we went with it. I ordered a half sheet and a large both with pepperoni and sausage. The woman on the phone was so polite and understanding. We had a could of requests. Being that we are a restaurant, we didn’t want the pizza delivered to the front door so I asked that they call and meet me around the back when they arrived. I also asked If they could deliver as close to 10 pm as possible (before our big rush). Both requests were met and we feasted on some glorious pies. Now okay it may not be the greatest pizza in the land but DAMN it was tasty. We are all at work anywhere from 10 – 13 hours, bust our butts, and don’t really have time to sit down to eat food. That za made us all very happy campers and gave us the energy to push through without being hungry, grumpy Gusses. So thanks Nunzios for being prompt and tasty. We will for sure be calling you next month!

awful!!! I ordered two gyros, an Italian sub, and naked wings. it took over an hour for it to be delivered (I was told 30 min). when my food came I had hot wings, so I called to say I might have received someone else’s wings, the woman was so rude to me! she told me I would have to wait 20 min for them to make my wings, wait for a driver to come back, and then they’d deliver them. when I said I don’t want to wait that long since I had waited an hour already the woman started yelling at me! the gyros that did come were more lettuce and tomato than meat, and they had ranch dressing on them and no onion? the Italian sub was only salami and ham with a bunch of lettuce and tomato. needless to say I will NEVER be ordering from here again.

I actually really enjoy Nunzio’s despite the low star rating that’s on this site, and the low star rating that I’m giving them now.
They ain’t no Lil Ceasers that’s for sure, but when I get those late night muncies, it’s NUNZIOS TO THE RESCUE everytime!
Big tip for everyone reading this and considering ordering Nunzios right now: Don’t get pizza, or wings. The sandwiches are decent, and the spaghetti is actually the best thing they have.
Spaghetti or bust.

Love this place, I can honestly say I’ve never had a bad pizza from here. I do wish the menu was larger though. I’ve had the pizza, a sandwich and pasta dinners from here, all verygood.

Do not order pizza from this place for delivery using your credit card. And do not order from them late at night. The pizza may not get to you and you may be charged for it even if you don’t get it.
One late night, I ordered a pizza from Nunzio’s using my credit card.
The woman took my order and told me that the pizza would arrive at my place in 40 minutes.
More than an hour later my pizza never arrived and the place was closed.
I called the next day and asked about getting either a refund or my pizza actually delivered to me, but I was told that the crew that worked that night was no longer working, and would not be back for several days; so nothing could be done unless I spoke with that crew. This didn’t make much sense to me; especially since I had proof that I had been charged for the pizza and that there was not any return phone call to me letting me know that they were on the way or that they were outside my house.
I don’t like it … They need to do better. That is all.

Pizza was delicious… well done wings were great… garlic bread was moist and amazing.
Calzone was well stuffed, crisp, and delicious.
I suppose from the other reviews, A year has had a tremendous effect.
Definitely one of the best around here.
I should know… we order at least twice a week. Now this will be a regular place for us.

Maybe my good experiences have been flukes? Or maybe it’s because I didn’t order the pizza? I don’t know, but anyway. I have ordered Nunzios several times. My go to items are usually the «hot pocket” — a delicious calzone type creation stuffed with cheese, Italian meats, and hot peppers. And I have also ordered the spaghetti with meat sauce several times. Both items are always really tasty, and I even crave the hot pocket.
Service can be slow at times, and some of the drivers are a little… odd. However, the delicious hot pocket has made me a fan for life.

Worst pizza ever. While I enjoy a superior pie, I’m not very picky. It’s really hard for me to say a pizza seriously sucks. No matter how desperate I am for food, I’ll starve before ordering from here again.
In addition, the delivery driver wanted to make a stamp of my debit card with one of those old school machines. He also actually made a joke about running down to Florida to max it out. Creeper, I think not.

I ordered a calzone and a dinner salad to my hotel after a late flight into Cleveland one night. My order was delivered over 75 minutes later with no plastic ware or napkins. The calzone was luke-​warm and lost a significant amount of juice, making it very messy. Perhaps, that would have been avoided with proper utensils.
I shouldn’t have expected much at this hour, but that still doesn’t mean anyone should ever purchase food from this restaurant.