HORRIBLE! The service was bad and the food was worse. They seated us and then never came back. We had to flag someone down. My wife and I ordered steak. She asked for well done, I asked for medium. Both were very underdone. Mine was bloody and so tough I could not eat it. My wife sent her’s back and they still could not get it right. After all the problems the waitress told us that the meal was free, then brought us a bill. The manager knew about the situation but never talked to us, because they had to make a phone call. That’s what we were told. What is more important, the customer at a table or the phone? I know I will never go back and I’m telling everyone not to go there either.
Dieter V.
Évaluation du lieu : 5 Solon, OH
Good bites along with a convivial atmosphere makes this a destination to meet friends and family. The appetizers came out hot and savory. The boneless wings and pretzels with beer cheese are a must. The super staff conjured up our meals quickly after we orderred. I enjoyed a crisp harvest apple chicken salad with a touch of house dressing.
Sal P.
Évaluation du lieu : 1 Cleveland, OH
I’ll keep it real, The food sux! The Stake was dry and chewy even when I requested medium rare. The Shrimps tasted like they fried right out of the freezer. This is my second bad experience there and wanted to give them another chance to make it up, but No More! Waste of $ 60
Jenny T.
Évaluation du lieu : 5 Parma Heights, OH
Great deal on the appetizers(they were all good) and BEST service from our waitress that I’ve had anywhere in ages. Happily tipped 20% and will return. I wish I’d have gotten her name so I could give her recognition!
Jess M.
Évaluation du lieu : 1 San Diego, CA
If I could give this Friday’s, I would give it a 0. The service was so-so at best. It took 40 minutes to get seated, then the kitchen got backed up so that was we had to wait about an hour to get our food. When we got out food it was messed up. My food was burnt, my dad and uncles food wasn’t right, my moms food was gross ANDSHEGOT A SALAD! The manager came over and apologized, even took 50% off the bill. Considering that I’m from out of town the likely hood of me coming back to this Friday’s is low, but after this horrible Friday’s experience I am NEVER coming back to this Friday’s! Even if the food was totally free.
Heather B.
Évaluation du lieu : 5 Columbus, OH
Have had a couple not so great experiences at this restaurant a few months ago, but since it is so close to home, I decided to give it another chance. I am so glad we did because our last three experiences were wonderful! We usually sit in the bar area and I must say that the bar staff is the reason we keep coming back! The service is always friendly and efficient regardless of how packed the section is, and sometimes every table and bar stool is filled. The food has been much better and twice now I have gotten a perfectly medium burger as I ordered. I’ve found it extremely difficult to get a good cook on a burger at most chain restaurants, but last week I ordered the New York Bacon Cheese Burger and it was perfectly cooked and really delicious. They have a good selection of drinks at reasonable prices that is matched in quality with the service! We will be back to this locations often and telling others about our great experience!
Andy W.
Évaluation du lieu : 1 Cleveland, OH
Ordered the Spicy Pub Cheese Burger with the jalapeños and not only was it overcooked(asked for«pink» I.e. medium) it was the biggest slop house of a burger I’ve ever eaten. Couldn’t even pick it up to eat. A train wreck of a burger if I’ve ever eaten one. Do yourselves a favor, folks. AVOIDCHAINSLIKEFRIDAY’S LIKETHEPLAGUE!!! I’ve had better sandwiches at McDonald’s. At least they bothered to comp me a dessert and gave me a free app for next time. Too bad I won’t be returning.
Spunk K.
Évaluation du lieu : 5 Cleveland, OH
Okay, summer is here and I’m fat. So a salad was on the menu. The Chipotle Yucatan Chicken Salad was delicious and filling. The Chipotle crema drizzled around the salad is thick and yummy, not spicy at all. Hubby got the Pecan Crusted Chicken Salad that he loves. Our server was great. A good visit overall.
Laurie S.
Évaluation du lieu : 5 Cleveland, OH
Stopped by for happy hour and our server was Alonzo who was wonderful! He never missed a beat. Not only were our drinks serves promptly, but he offered us coffee, on him, before we left. Please ask for him if you stop by.
Colin M.
Évaluation du lieu : 5 Lakewood, OH
Went to Fridays last night with a party of 9 adults. Went for appetizers and drinks only on this visit. We all tried the endless appetizers option and they were all excellent. Service was very efficient and all of the apps were served hot. We must have tried everyone on the menu. Tastes were very nice and presentation was excellent. All were satisfied with their drinks. Prices were very reasonable. Look forward to returning and trying more items on the menu.
Heather H.
Évaluation du lieu : 1 Euclid, OH
I love their potato skins, but dislike the staff. I had an awful experience. The waitor bought me the wrong food, overcharged my bill, didnt refill my water, and didnt add my mela to my points. Then when asking to speak with a manager, the manager took 20 minutes to get there, and then asked me would like an appitizer for my trouble, dude!!! i had enought points for a whole meal, why did you think that would solve my problem? Take money off the bill, thats how you keep me coming back, WILLNOTGOTHEREAGAIN
Gary L.
Évaluation du lieu : 1 Eastpointe, MI
Came for dinner on a Teusday, 7:30pm, hardly anyone there. Now I know why. Stood at front reception desk for almost 5 minutes before someone came and proceeded to tell me what a bad day she is having… I DON’T CARE! Then getting passed by several times with servers without asking if I cared to spend money on their overpriced drinks. To sum things up, great food + poor service= one less customer… me! What a shame in management.
Precious R.
Évaluation du lieu : 3 Cleveland, OH
Tgi Friday’s to me has good, not exactly great food. The hostess that took my table’s drink order was short & rude. She was so awkward when she came up to my table telling us our server was busy & she’d be taking our drink orders. That was so weird especially since our server came 2 mins after the hostess took our drink orders. Anyway… our server was really nice & very attentive. I ordered the Jack Daniel’s Mixed Grill with the grilled chicken & half a rack of ribs. I also got a side of the parmesan steak fries & the mac & cheese. I could have on passed both of the sides especially, the mac & cheese. The chicken & ribs were good because of the jack daniel’s sauce that I love! For dessert, my table got the whiskey cake… oh my goodness, it was good! It’s a toffee cake with pecans & it also came with a scoop of vanilla ice cream. Overall, I like Tgi Friday’s for the Jack Daniel’s dishes to me, is their signature for this chain. Tgi Friday’s isn’t the greatest but, it’s good for nights when you just don’t know where to eat out at. Better than Applebee’s in my book but, that’s just me.
Paul L.
Évaluation du lieu : 4 Manassas, VA
Best Friday’s ever. Food and Service exceptional for a national concept. Amazing outdoor patio with privacy. Able parking. Fast Kitchen.
Laurel W.
Évaluation du lieu : 2 Cleveland, OH
When I think of Friday’s, I think of soccer moms after a game or dads looking to get away from kids after a school talent show. I’m sure this location is a decent place to bring your family, but, as we went there on a double date, it didn’t really do it for me. Our server was not impressive, for starters, and can even be described as downright awkward. She was being shadowed by someone who was in training, though, based on the main server’s demeanor, it was hard to tell which one should really be trained. If we were in the middle of a conversation, she would stand at our table until we stopped and looked at her, would wait, then ask if we were okay. When we said yes, she would then stand there for a bit more, just staring at us, until we told her we didn’t need anything else. Her«feel» for a table of customers was subpar, to say the least. She also took at least 20 – 30 minutes to get our checks, run our cards, and apply a certain coupon held by the other couple in our group. I was unimpressed. I stressed about the food all day, as chain restaurants like this generally leave me with an icky stomach after a meal. I found a meal that was not only NOT3,000+ calories but was actually pretty healthy — the sizzling chicken and spinach. It was decent, though I still had the dreaded«just ate out» stomach ache the rest of the evening. It wasn’t nearly as bad as it would have been had I had a burger or pasta dish, though, so I’ll give them that. BOTTOMLINE: I’ll probably be back here in 7 – 10 years when my future children want chicken fingers and fries after a soccer game and a fruity cocktail is the only thing I have to dull their shrieks.
Dwayne L.
Évaluation du lieu : 5 Cleveland, OH
Again our server Jay was awesome he made sure our food was correct out of the kitchen and it was piping hot. If you come to this locale please ask for this server he’s great and his service is on par.
Earl B.
Évaluation du lieu : 5 Cleveland, OH
As always the food and service was very good. We eat there quite often. Never had a bad meal there. My wife likes their Jack Daniels ribs and I like their salmon and chicken.
Kyle S.
Évaluation du lieu : 5 Cleveland, OH
Not usually a fan of the big chains but we had a Giftcard. Fridays is Fridays, nothing fancy but I guess good when there are no other options, or I you have a Giftcard. I give my visit 5 stars for one reason. My 1 year old son decided to vomit all over the place about 5 minutes after being seated. Three people on the staff there came over offering to clean it up. I couldn’t make someone else clean up that crime scene but I was shocked they offered. Other then that it was Fridays.
Diana S.
Évaluation du lieu : 2 Cleveland, OH
The food is not bad but the service is terrible. Even though there were only a few customers food was slow to come out. They don’t offer bread or rolls with dinner and the waitress never once refilled our ice tea, or returned to the table at all. We had to flag down a manager to find her to bring our check, and after waiting quite a while for her to return for payment we just put the cash on the table and left.
Rodney W.
Évaluation du lieu : 3 Parma, OH
Ate at Friday’s today w/the wife’s team from work. We had a nice day of bowling and dinner. I ordered the Fish n Chips on this trip and they were really, really delicious. The french fries were perfectly cooked and seasoned. I think these are some of the better fries I’ve had anywhere. The fish was cooked well in a delicious batter and it was light and tasty. Very good! The service was excellent, but even though we called ahead, we still waited about 15 minutes for our table. But that’s okay because there were 13 of us. Recommend!