Uppercrust Pizza

I put in an order for a medium 3 toppings pizza. I was quoted about half an hour for it to be ready. I showed up at about 30 minutes and it wasn’t ready… I decided I would pay in advance. After paying the bill, I looked over the receipt and it didn’t seem right. I was charged for 4 toppings even though I only ordered 3. I brought this to the attention of the manager and he decided to give me a free soda. At about the same time my pizza order was ready, the manager offered me some chicken fingers and fries for my inconvenience and of course I accepted. So even though my order took a little longer to prepare and they charged me a little more than expected, the free food definitely made up for it. Not to mention, the pizza itself was VERY delicious! The pepperoni was very crisp, which was great.

This place is touch and go… Really seems to depend on who’s making the food, maybe? Can’t recommend the pizza; lackluster sauces and crust. More hype than flavor. Hit Marco’s if you want a specialty pizza or Patino’s for NY style. Uppercrust does have a hot Italian sub that’s usually awesome. Double check your order before you leave, have had a couple mistakes made.

I’ve been going to uppercrust for my whole life and I guess the old owners sold the company to new owners who simply suck. The whole meal I usually get has been totally changed. My dinner that once included steak fries now only includes two fries. The customer service was the worst I’ve seen in years. Food took 20 minutes longer than what they said it would. Horrible horrible horrible!!! I will never ever be coming back! I’m so upset I miss the old owners! Honestly they don’t even deserve one star!

My family has been ordering from Uppercrust since the early 80’s. They’ve recently changed ownership, and the pizza is no longer what I grew up on… example: They use to use fresh mushrooms. Now, they use mushrooms from a jar. The sauce isn’t the same either. Once was a great authentic pizza has now gone commercial. Disgusting… I will never go there again! Thanks for screwing up over 40 years of great food!

NEVER EVER AGAIN Screwed up first order Then when they tried to rectify it delivery took almost 2 hours and they did not send the Marinara sauce just like the first order. Don’t waste your time

Fast service, reasonably priced and great tasting food! I ordered the pizza fries for lunch, they were done in less than ten minutes and were absolutely amazing. They were worth every calorie! Very clean atmosphere.

This place is an institution. They have always been civic minded as well, supporting neighborhood causes and church league softball/​T-​ball teams. But most importantly they have always had THE «Go To «Pizza in the area. And take requests to tweak your pizza or entrée. Like everyone else I have gone elsewhere to try another parlor from time to time and found some good ones. But they end up not being consistent, not saying that Uppercrust hasn’t had their occasional blip, but it is back to being
«steady as she goes» again. My super bowl pizza is being made at Uppercrust right now as I’m writing this, so I’m out of here. Bön appetite

Outstanding customer service!!!
I called in pizza order. We walked in and it was ready. The person behind the counter encouraged us to select our beverages and sit down. She brought the pizza out. The pizza was delicious.
The environment is fine. 4 tables. Clean. Welcoming.

Tried Uppercrust for the first time tonight. Not bad. Much better than I was expecting, actually, but that’s because I was keeping my expectations pretty low. My wife and I both agree that the sauce could use work, but we liked the flavor of the crust and especially liked the cheese. We got a thin crust and I would’ve liked it crispier (it was so soggy we had to choose between eating it with a fork or rolling it up to take a bite). The ingredients were about average quality and maybe slightly below average in quantity. I’m glad we ordered a thin crust because had there been more dough the small amounts of each topping would’ve really been a real issue. The onions were a disappointment; they’re diced into teensy squares, maybe 1/​8″ each, and could hardly be tasted at all.
We got a large with 3 full toppings and 2 half toppings, so I guess you’d say four total toppings. $ 17 plus $ 1.75 for delivery. Not a great price, not terrible, but I’d want more and better topping ingredients to add another star. The woman who took our order was friendly and efficient and the pie arrived well within her predicted timeframe.

The pizza is excellent and the women who run it are super nice. It’s a simple place and I wouldn’t dine there, but I really like the food.

Rude! Rude! Rude! When I walked in the older woman that was working there saw me but still walked to the back. I asked if they took debit cards she says «yeah» than proceeded to snatch the card out of my hand. When I got my card back she says «what’s wrong with you today, you crabby or something» told her I would be writing a review on Unilocal and her tune changed saying «I didn’t even do anything» I can spend money elsewhere with better food and service. Too many options in CLEVELAND.

I really love this pizza. I’m a local Italian girl, my dad made his own pizza with leftover sauce from Sunday spaghetti every week. I really don’t like chain places, I have to be wowed to like it.
Really cheesy. The staff is great, laid back but chatty. I read other people’s descriptions of the interior and had to giggle, they are spot on. Super hot inside, very dark. Lots of «in God we trust, all others pay cash» — type signs all over the walls.
They take debit cards, even though I’m not God.
Bonus points, my sister works at a non-​profit in the neighborhood and they donate pizza to events for the community. A+.

From Detroit, visiting Cleveland, staying at the La Quinta Inn down the road. Went here to get a pizza to take back to the hotel. Worst pizza i’ve ever had… even after smoking a joint!

Awesome pizza! Highly recommend.

This is our go-​to pizza place for work. Always delicious.

Cool atmosphere and staff but the pizza it self is close to DOG FOOD. NO WAY. NEVER EATING HERE AGAIN.

Puritas, Ohio at 8:30 on a Sunday night actually yields quite a few options. I was being picky but, when I rolled by this place and its dark interior with creepy silhouettes, I just had to try it out.
The place was hot as shit. They had a big fan blaring, but it did nothing for the rest of the restaurant. Obviously related people sat around and watched me come in. The woman at the counter smiled and said hi.
I scanned the menu. It was pretty much what the sign said it would be: pizza, subs, sandwiches and salads. When I saw «pizza burger,» I really couldn’t resist that.
She popped it in the oven and we all watched the home makeover show. To go was assumed, I guess.
In my experience, a pizza burger is usually a hamburger with mozzarella and marinara. Uppercrust’s, however, was a sausage patty (not a burger, mind you) between two slices of pizza. Weird? Yeah, a little bit. It was about $ 5 though and ended up being pretty good.
The sauce was nice, the crust tasted okay. I don’t know that this is mind-​blowing pizza, but it certainly tastes pretty good.