KFC

Can we put a «0» for a star because their is nothing that shines about this KFC. Their prices are way to high for the pathetic service they offer. A bunch of young men who could care less about having a job period. Whoever the Regional/​District manager is at this location should be fired for allowing this poor service to continue for so long. They never pay attention to your order, they don’t have what you want available, and when they do have it, they get your order wrong. I wish they would close down and put a Sonic here.

These people are awful. Never have anything fresh, never have pot pies made, staff is surly, and line for drive through or wait in store can take 20 mins at a minimum. Ugh. Stupid. Avoid.

My husband and I went there tonight, ordered a doublelisious, 2 chicken littles, a famous bowl meal (which comes with 1 cookie) and 3 extra cookies. After 15 minutes the guy at the register, who barely spoke above a whisper, asked if I wanted to wait for the popcorn chicken to be cooked for my famous bowl, because they didn’t have any already prepared, and didn’t offer me any alternatives, but I said that was fine. 10 minutes later he came out again and said they were totally out of popcorn chicken (why did it take 10 minutes to figure that out??) and I said I’d be fine with chicken tenders in the famous bowl instead, I just wanted my food at this point. When we FINALLY get our food, about 5 – 10 minutes later, my famous bowl was half the size it normally is, there was nothing on the chicken littles that it normally comes with, and I didn’t get ANY of the cookies I paid for! Terrible service that took WAY too long considering there was only one group of 3 people, who ordered after us and somehow got their food before us (it seemed like they knew someone who worked there) and completely dissatisfactory food. On top of all that, the entire place was filthy! I had tried to find a clean table to set my stuff down since we were waiting for so long, and every table/​chair was covered in food particles and stickiness. The floor looked like it hadn’t been swept in a week, and the bathroom was just as bad. After spending over 30 minutes In there only to be disappointed, my husband and I will definitely not be return customers at this location.

Food is never fresh, service is horrible and you never get what you order. Save your money and go somewhere else.

Easily the WORST experience, EVER! I arrived at the drive thru around 6 p.m., and sat for AT LEAST 25 – 30 minutes before I was able to get to the window, unable to back up, as while I was waiting in line, two cars pulled in behind me. When I DID get to the window, there was no explanation as to what had taken so long, just a semi-​friendly young lady waiting to take my order. I place an order for a CHICKEN POT PIE COMBO. She gives me my total, we exchange money, I receive my change and she closes the window, ONLY to return and tell me that they have JUST placed the pot pies in the oven, and that it would take another 20 minutes before it was ready. Because I was only there for a pot pie, and live around the corner, I agree to wait. She hands me my soda, and cookie, which came with my meal. She tells me to pull around to the front and she’d bring it to me when it was ready. After sitting in the car for another 35 minutes, a half full cup of soda, and an eaten cookie, there’s STILL no sign of the cashier, so I decide to go in.
When I walk through the door, almost immediately, the young lady turns around, and smirks her face, realizing that she had forgotten all about me. She puts up her finger as if to say, «One minute», and goes to the back, where I’m assuming the pot pies are, ONLY to come back with another story, in the tiniest voice that I even had to stand on my toes to hear; «I’m sorry, but they made an announcement that we don’t have anymore chicken to go in the pot pies, but I didn’t hear it». Therefore, No pot pies. Now I’m furious, I have been at this KFC for over an hour, for excuses. Instead of offering to refund my money for the wait alone, she gives me a fill-​up box, which was paid for, and threw in an extra piece of chicken.
There is no excuse for this. I’ve written to management… waiting on a response.
Update: The manager of this location called me within minutes of me posting this review. Would like to meet with me one day next week. That’s a great start!

Went here on my lunch break. No great expectations from KFC how ever I was really put off by the customer service. When I got my food from the drive threw and was handed back my change I was told in a very rude way to move. Another time I stood at the counter for a good 10 minutes with 2 other customers and no one said anything to us… No, I’ll be right with you… Good afternoon, nothing! The staff wasn’t even busy. Way to go KFC you lost my patronage!

Everytime I go to this KFC their chicken is always dry there’s never a time that I’ve had fresh chicken from this KFC.
Never go through the drive thru your order is always messed up they never give you what you ask for or paid for new management is definitely needed here.

This is the worst KFC I have ever visited. It is 7pm. I have been sitting in the drive through after ordering for 19 minutes and counting with two cars in front of me that have not moved. There are two patrons inside the restaurant so it isn’t an issue of them being busy. There is no way to get out of the drive through so I am stuck here. The last two times I came I also had to sit for a while but nowhere near this long and once I received my food it was cold and dry. I just got to the window and sat for another two minutes before anyone took my payment. The workers are always shockingly apathetic and rude. Never coming here again.

The service is super slow, though the food is usually good. I really hate that this is the only KFC nearby because it’s always a drag going. I’m amazed that this store is so nonchalant about customer satisfaction when there’s a Popeyes not too far away. Skip this place if you can. They really do not value your business. One more thing, there are two legitimate reviews that have been filtered. The one posted by the school teacher was right on point. Check it out. The teacher just posted what I was thinking but didn’t post, for fear of being flagged.

So the food was fine. I know what I’ll get when I go to KFC, so no surprises there. BUT, I went through the drive thru to get the new boneless chicken that had commercials running all the time (couldn’t resist) and they were out of it. The wait would be ten minutes until it was done. So I ordered a bucket for the fam, paid and pulled over near the door where the staff member said they would bring it out. Twenty five minutes later I was still waiting. Front door was locked, drive thru line had built up… waited until an employee pulled up and another employee came to let them in. I was told it wasn’t done still. Really? Five minutes later i got the goods and finally went home. It was delicious.

This KFC is the worst I have ever been to. The costumer server sucked the food was dry and cold. The wait time was way too long and I was not able to get what I wanted. Five of the items I wanted they did not have. Because of them I have not had KFC in a long time now and I will never go to this KFC again. When wrote to the corporate office to let someone know about my experience. They only mailed me a $ 2 coupon after I spent over $ 30 in there store yeah it will be a long time before I eat at any KFC again. Every time my co workers talk about lunch I will not let anyone suggest KFC. Popeyes here I come.

Food was OK but the service sucked. We waited at the cash register for 20 minutes while the staff was talking and not taking our order. The place is dirty and needs to be remodeled. Find another KFC, don’t go to this one.