Surf Thru Express Carwash

Being new in town and looking for a place where I can keep my car nice and clean this is the place to come. Surf thru is the best carwash in town. They are fast, clean, very economic and above all service is incredible. Manager Lupe made sure my wash was above and beyond. I had never been to a carwash where someone came around and made sure I was satisfied with my wash. I’ll be coming here from now on; they have memberships that make each wash even more economic, they give out complimentary air fresheners, and free vacuuming.

This is my favorite car wash around! The cashiers are always nice and friendly. I love the complementary vacuums, dash wipes, lollipops, newspapers, coffee, and dog treats! I have noticed that this car wash does a great job with the people they hire to represent their business! All the employees are great, but the ones who do a phenomenal job are the guys who scrub the cars! I see how hard they all work to scrub off all the annoying bugs and dirt on not only my car but all the cars that go through! I have always had a great experience with an employee named Arturo. I constantly see him checking up on customers. He’s very well spoken and is really concerned about the customers needs and not to mention he always makes sure my car gets clean, without ever losing that surf threw smile on his face!

I have always love to wash my car at this location. Two days ago my car went through their drive thru and the wash rollers hit my rear mirror and it broke off. I have been trying to call Lupe (the Manager) who says will return my call back, but never did. REALLY! It takes this company 2 – 3 days and still can’t even resolve a claim. Lupe is too busy in a meeting and can’t get back to me. It’s ridiculous that I have to drive around with a broken rear mirror because of their machine can’t operate correctly. This company isn’t too professional when it come to customer service. They delayed your concerns and complaints like you are lying and making up stories. I suggest that they need training on customer service.

I love this car wash. Ive been coming here for the past 8 months and never had any issues. Staff is really friendly and approachable. The preppers are really hard workers, they do their absolute best to try and scrub off all the bugs. I love the complimentary items that come with the washes; trash bag, air freshener, dash whip, newspaper, & coffee. The vacuums work really well due to their powerful suction. They also have these neat air compressors that you can use to dry the wet spots on your car that the blowers missed.

This is an excellent express car wash. Cashiers are all very friendly! Every time I go I receive a complementary air freshener with my ultimate wash. All the washes include a complementary trash bag, dash wipe, newspaper, coffee, and FREE vacuums. The hard working guys scrubbed my car before entering the wash. They always look sharp and always have a smile. There’s also someone always out attending the needs of their guest, in my case they helped removed some of the leftover bugs. Great customers service!

This is the best express car wash in Fresno/​Clovis, CA. I have taken my car to Jack’s, Red Carpet, and Great American. All these places have sub par washing systems and unfortunately have employees who don’t take the greatest pride in their work.
While I understand some people don’t want to get out of their cars, the only way to really clean the inside of your car is to do it yourself!
As for the exterior wash, I have a Jeep Wrangler which is often the victim of bug splatter (due to the aerodynamics). I got the ultimate wash and upon exiting began drying the Jeep. At this point a young employee walked over and noticed that bugs were still on the front grille. He offered for me to take the Jeep through a re-​wash (of the same ultimate wash!).
After doing so, I was approached by an employee by the name of Israel. He noticed the bugs and said, «I’ll take those bugs off.» This young man went to the car wash area, got bug remover and personally came over to scrub the bugs off the front grille.
Needless to say, that is enough customer service to keep me coming here for years.
Thank You Israel for your help. I would encourage Surf Thru to promote such employees so the their business can continue to prosper!

This was my favorite car wash but the kids who work there lately in the past year make many mistakes. Im not coming here anymore. I usually pull further back from them when I enter so they can take more time to clean the front of my car off because thats the worse with the bugs. They dont scrub it enough and dont lift my windshield wipers to clean under there. Once I paid for the $ 12 unlimited wash and the tire shine never sprayed. I went back thru 3 times (wasted gas) and it didnt spray anything. It wasted my time. I didnt come back for a while until today. Today had me fed up because I used a gift card for my wash and then bought towels with my credit card. The skinny girl with long curly blondish brown hair emp #384 (on my receipt) charged me a wash on top of the towels. So I was charged twice. I had to waste gas to come back later in the evening. I originally called 5 times before I came by and the phone rang and rang. No one picked up. When I asked her about it she said she didnt hear anything. She literally said to me about 4 times «im sorry about that» with not even looking at me. When people say that so much it makes them seem even more fake. Sorry sorry sorry sorry sorry sorry. It makes people look even more insincere. Its annoying. Im not coming to this location anymore.

Usually a quick and easy process that gets my car clean at a decent price. The vacuums are free so although I have to do it myself, I’m not complaining.
This evening, I unfortunately came at a busy time as they were having a special for Fresno State students. Not too bad as I just went through the non-​cashier lane. In the wash, cars were honking and the process paused. I subsequently stopped my car, causing it to get stuck. So I drove off without it being completely washed. One of the female employees came after me and told me to pull to the front where she’d help dry off my car. She brings over a female coworker (who directed me in the lanes) and a male coworker (who was wiping windows prior to entering the wash). They conversed amongst themselves and I told them what happened. Because I exited prematurely, she said my car was still a bit dirty. She directed me to re-​enter the wash (without a charge) and that one of the guys will walk through it while my car is inside to ensure my car is clean.
Kudos to Lupe and her team for great customer service! It was my fault but they helped me anyway.

They just can’t seem to get the bugs off the windshield. I specifically tell them just scrub the windshield and don’t worry about the rest of the truck. I usually have to go through twice when I have time. It’s basically where you drive thru and get the dust off of your car. If you want a real car wash take it A Hand Car Wash. They’re about the same price and do a better job

They are awesome! Every time I go there my car looks great. Friendly people, and quick service. The best car wash in town!

Good, quality wash. Super loud rap music in the vacuum area lost this place a star. Plus, we asked for the epic, and got charged for the standard. She said she could void it out but the double charge would take a few days to go away, so I stuck with the standard wash.

Since Im OCD with cleanliness, keeping my car clean and sparkly is top priority, and surf thru, particularly this location (since they have 4 in Fresno) is my first choice for its friendly and smiley service from their staff, great performing car washing machines, clean and fresh looking establishment, fair prices (Ultimate $ 12, Epic $ 9, and express $ 6) and great amenities (bathroom, vacuums, vending machine for car essentials).
I would really recommend the ultimate at least once a month, its worth the price and keeps your car really clean and you even get a free air freshener, news paper and bag. Just make sure to bring single bills and coins if you plan to use the vending machine, or alternatively you could purchase it at the stand where you pay for your car wash. But don’t get confused that they don’t accept card for payment because they do, its just the vending machines that doesn’t accept cards yet.
Ive never been disappointed with the car wash service here. My car would normally come out sparkly clean like the dish out of a dishwasher with no scratches or problems so far. On my recent visit, my car was so dirty and shameful after not washing it for 2 weeks– just imagine the dust, bird crap, bug splatter and grime. But after the $ 12 ultimate car wash, all of it was almost gone. I don’t expect 100% tough stains removal, 98% is good enough for me. But with a quick rub of the cloth, my car was bug splatter free.
The vending machine is absolutely useful, but remember to bring small change or coins to buy the stuff or alternatively buy them from the counter you pay, because they carry them too and accept card payment for it. They sell everything from, interior wipes, clothes, air freshener and sponges to tire polisher.
The amenities of free vacuums also helps me keep my interior spotless and clean, and their vacuum is really nice and strong, will suck up every dust and sand grain that got into your car.
They also have a compressed mini blower to get the water spots and also tough dust area.
Their bathroom is also kept clean and odorless here, which is convenient if you really need to go. Overall a great clean facility that does the job to clean your car well. Their monthly subscription of unlimited ultimate plan is worth it, with only $ 29.99. Ive used it, and I can wash my car every day if I wished to, its really a great plan that pays itself after 3 washes, which I would normally do anyways.

The service here was great and my car came out looking brand new! The employees are always friendly as well and they do a great job. Definitely coming here more often

Akways quick and easy. Great service. Very friendly staff. Nice job.
It’s our standard for a quick car wash.

First time trying this car wash today. Pros: Great vacuums and mirror to guide you when going in. Cons: Not enough water to wash off the soap, so it left dirty stains on my car still. Overall, I felt that it didn’t give my car a clean enough wash. I use to only pay $ 10 to get a wash and it did a lot better than this $ 12 wash that I got today at this place. I would come again, but only when I need to vacuum as well. But hey, they have great staffs! That’s another plus.

Okay, okay… I saw the good reviews and went out of my way to have my car washed at this specific location. This was my 1^st time washing my car at any drive through car wash and I have to say, I am quite impressed. Even though I was a complete noob, the staff was very friendly and helpful. So, I give the staff a 5 out of 5. Wash quality, I would give it a 4 out of 5. It didn’t scrub/​wash some of the stucked on goo (bird poop, tree sap, etc), but it managed to get the car clean overall. The vacuum cleaner is very strong. It gets a 5 out of 5. I am a little disappointed to see that they increased the price of the cheapest wash from $ 5 to $ 6… but I think it was $ 6 well spent.

I used to always go to Red Carpets Ride n Shine but after a little while when Surf Thru opened up not to far away from the Red Carpet spot that I went to (Shaw/​Willow– Clovis), I tried it out and I got hooked. First of all the cashier gals are always nice and friendly. Everyone of them always have a big smile. The deals are great. I always get the Ultimate package which comes with a scent of choice, newspaper, trash bag and now a dashboard wipe. The best thing about the Surf Thru’s though are their free vacuum area. This is really what got me hooked. It seems like the staff keeps the place pretty clean. Love this place.

This one is my favorite location. I come about once a week and it seems like they just keep adding more (this week they introduced complimentary dash board wipes). I think it is definitely worth it to have a membership with them and the staff is always super friendly, and my car always looks good :)

I moved from Bakersfield where I had a membership at a place called Cruz Thru and was going to really miss the convenience, was thrilled when I found Surf Thru and it is exactly the same thing. I love the membership plan and the convenience of the carpet washing and all the supplies you need right there. If you like a clean car and wash often… this is the place!

The go-​to-​place for the best drive thru wash for the price.
This is my place to keep my car fresh weekly and the reason is why this place doesn’t get a full set of stars Is the shadiness that was shown on ½/​2015 in under 10 minutes.
The bad stuff was I seen two vehicles enter the vacuum section without being paid customers. First vehicle (white Impala) getting a free vacuum use and a second vehicle was an SUV (black Tahoe) trying to sell blankets and other misc. items. I did not like that at all, I don’t give a damn about people like that because I spent almost $ 13.00 on an ultimate wash to use the services just for some cheapskate knuckleheads to ruin my experience. I did manage to speak to the workers and explained the situation.
Okay, now that’s out the way my washing experience still managed to be successful and nothing, nobody going to keep me from washing my vehicle.
I rate this place 4.0