765 Tech

I had a bad experience with 765 tech. Long story short, I brought my computer in with problems with the hard drive and power jack. They couldn’t fix the problems with the computer and I took it to someone else who was able to fix it. Naturally, I was under the impression that 765 tech was trying to up sale me on parts or a new computer that wasn’t needed since the new person was able to fix it so quickly.
I wrote a very horrible review and tried to call the owner but he wasn’t there so decided to just leave it at the review. I had the owner Tyler reply to my review with his own. I replied with another review of my own. After all that, I had the technician that worked on my computer contacted me. I came to believe that the technician was not trying to up sale me but just couldn’t fix the problems with the computer. We both apologized and I am sorry for what I said about the technician.
I am still unhappy with the owner for not investigating the first review with his technicians and having to write a second review (which is on google reviews), that was taken down, in order to get a response and apology from the technician. I still haven’t had an apology from the owner.

I purchase a laptop years ago, and still love it today. I have had it in for several different reasons and the customer support is amazing! I am not super tech savvy and their patients with me has been absolutely awesome. I have very high expectations for customer service, and their entire staff have always met my needs. I would highly recommend this to anybody looking for a PC or service.