I really love chic fil a, but this experience was awful. My order was incomplete. The drive thru was slow and it wasn’t very busy. The employees at the window were unprofessional, spending more time chatting than giving my food and payment. Normally, I never have to check my food before I leave a chi fil a, but I guess at this location I have to now. I paid for two sandwiches and only got one with two fries. I would have gone back, but I drove all the way home. So be warned, please check your order before you leave the drive thru here. My boyfriend had a similar experience at this location the same day, but he noticed it right away. He would have paid for four sandwiches and only got two if he didn’t. They need to train their new employees better. I will be going to another chic fil a instead of this one.
Julie G.
Évaluation du lieu : 3 Collierville, TN
I’m disappointed! I absolutely love chick fil a! We go through this drive thru about 3 times a week. I’m constantly shorted food and given the wrong food! When you have kids that want what they want well just trying to give them something else while somebody else is getting what they ordered. Well try explaining that to a 4 yr old and a 6 yr old. Gotta say I love chick fil a but they need a little training on making sure the orders are right before they leave the window!
Jerry W.
Évaluation du lieu : 4 Whites Creek, TN
Overall, great for a fast food joint. This one is always clean & friendly. A good example to the rest of the fast-food industry in that regard. The only rant, I have with them is there sweet tea has dropped in quality. It used to taste great, like good brewed tea but now has succumbed to the rest of the industry and just tastes like colored sugar-water. When we decide to buy a drink, it should justify the exorbitant price. Too often this is considered a clear profit-center since few complain when given low quality drinks. It should, however, be considered an opportunity for complete customer satisfaction and appreciation.
Michael G.
Évaluation du lieu : 4 Memphis, TN
Slow slow slow. Chic fil A has the absolute worst order pick up area ever. You think you are standing in line to order, and it’s someone waiting on an order. It’d be faster to walk through the drive through
Joel B.
Évaluation du lieu : 5 Collierville, TN
Yum yum. Chicken good. One of the best yum yum places. We always get the calendar from here for Christmas from my Mother-in-law and this year are really loving the new way they do it. You use a pre-loaded card each month instead of ripping off coupons from the calendar. So good. I really love the Grilled Chicken Club that my wife got last time with pepperjack cheese. I kept stealing bites of it. Their chicken strips are ok but our usual thing to get is their nuggets.
Deanna W.
Évaluation du lieu : 5 Memphis, TN
I used to take the kids I babysat to this location all the time because of the play area. They of course love going anywhere with a playground, but I came for the food. This is the only fast food I will eat. For breakfast, lunch, or dinner. I love that they also have two lines in their drive-thru. The staff is always friendly and upbeat, and a manager is never far away. The only thing I’m borderline upset about is they no longer serve the spicy chicken biscuit. I know its not this locations fault, but I love all things spicy. Now I just have to wait for lunch which isn’t that hard since they switch at 10:30!
Shawn L.
Évaluation du lieu : 4 Memphis, TN
I only have nice things to say about Chick-fil-A. The food and service are always awesome. I wish all fast food restuarants were always this good.
Mathew T.
Évaluation du lieu : 5 Germantown, TN
Lunch time here is always packed but the service is still fast and they are very friendly. Food Is always hot and fresh.
Samantha B.
Évaluation du lieu : 5 Collierville, TN
I love this place. It’s the only fast-food I will still eat(besides Subway). I especially love this location because I just do. Friends work there, my husband worked there for a while, and my husband and I took pictures for them for their Cow Day. Everyone is friendly and the food is amazing. They also have a cool play area for the kids. Also I love to dip my nuggets in Ranch, Polynesian, and Chickfila sauce one after the other. Awesome: — Avocado Lime Ranch Salad Dressing(fav) — Chick-fil-a Sauce — Chicken Biscuit — Chicken Deluxe(with Pepperjack) — Chicken Nuggets — Creamy Salad Salad Dressing — Grilled Chicken Club(with Pepperjack– hubby fav) — Side Salad — Spicy Chicken Deluxe — Spicy Southwest Salad — Strawberry Milkshake — Waffle Freis Ok: — Buffalo Sauce — Chicken Minis — Chicken Strips — Grilled Chicken Club(with American Cheese) — Honey Mustard Sauce — Iced Coffee — Peppermint Chocolate Chip Milkshake(didn’t like the chunks) Nope: — Grilled Chicken Nuggets — Iced Vanilla Coffee
Barrett O.
Évaluation du lieu : 5 Collierville, TN
I give this location 5+ stars! The people here work hard to get the food and your order right, and get it to you quickly. A clean, professional and friendly place. I love this place, they get it.
Melanie L.
Évaluation du lieu : 3 Collierville, TN
Honestly all kids love their chicken! I personally think it’s overly salty especially at this location but this is the place to bring the kids. I like the healthy fruit cup option instead of fries and the service is beyond friendly and fast. The drive through is a machine but the parking lot is always crowded. We come here when getting tires at Bridgestone next door they have a kids play area and their coffee is strong and not bad for fast food coffee. Do not come right at noon it’s crazy!
Erica H.
Évaluation du lieu : 3 Collierville, TN
This is a standard chick-fil-a. The food is good. The playground is fun, but not much seating for parents. The drive-thru has two lines, which often causes messed up orders. The parking lot is a mess. Anywhere you park, you have to walk across drive-thru traffic, and depending on the entrance you choose, you have to drive across it, too.
Tim R.
Évaluation du lieu : 4 Collierville, TN
Great place to take a family, especially on Tuesday nights when kids eat free. If I am going to do fast food, Chick Fil A will always be my first option. They are always fast during rush hours and the quality is reliable. And we’ve never had a problem with the Collierville CFA.
Carter C.
Évaluation du lieu : 5 Saint Louis, MO
I may be biased because I absolutely love Chick-Fil-A, and to me opening a box of 12 nuggets is similar to looking at a sunset over the mountains with the sun glistening off a patch of snow and creating a mystical colorful fog, but this location is a fantastic establishment. Everytime I am there they have a large crowd, but that doesn’t stop them from putting on a smile and cranking out good food with relative ease. Whether you go through their multi-car drive thru, or head inside, the staff is friendly and maintains their pace. The food is delicious and sometimes they even pack in an extra nug or two into your box…(shhh). Overall I don’t know anyone who doesn’t like Chick-Fil-A, and the Collierville location is right up there with the best of them.
Sharleen C.
Évaluation du lieu : 5 Meridian, MS
We love this Chick Fil A. Super friendly and clean!
Jeff I.
Évaluation du lieu : 5 Germantown, TN
Best fast food chicken sandwich.
Jim D.
Évaluation du lieu : 4 Memphis, TN
Love the chicken but not a fan of the biscuits. It is not as good as it was before they changed oils to get rid of the trans fats.
Cris W.
Évaluation du lieu : 1 Germantown, TN
You can tell the difference between this establishment and the one in Germantown the moment you walk in and assess the staff. You get what you pay for. Consider the source. Also, I was overcharged and not offered an adjustment once I brought it to Kineshapatra’s attention. From now on, G’twn location for me. I prefer my hashbrowns sans pubes.
Wayne Y.
Évaluation du lieu : 5 Memphis, TN
I love this place sooo much! I eat here all the time, and the only complaint I have is it not being open on Sundays… and none of them are. :)
Rachel W.
Évaluation du lieu : 4 Ashburn, VA
My husband always likes the biscuits and gravy, while I’m always a fan of the lemonade. I rarely go for lunch, but I do like their fries.