Sizzler

I don’t go here for top quality food or service. The place got remodeled but the service took a downgrade!!! 10 minutes and our table and two others received no attention. No utensils. My receipt was still on the table. We should have brought our own! This place sucks.

This place just reopened after a remodel inside. I came with my fiancé for dinner only to be told exactly this: sorry we don’t have any Malibu chickens we ran out, oh if you want a burger it’ll have to be on the cheese bread because we don’t have any buns. Then I go to get salad bar, no taco shells. I ask the manager, and his excuse was that the Daly City location closed doors a day early so it’s not his fault they’re running out of food. Then went to go fill my drinks at the new soda machine, only to discover there’s no iced tea, NO ICE, and that again I addressed the manager with no compensation. Funny thing is, I went to the restroom to only find out they’re out of soap, so they brought target soap to the restroom. There was just no positive reinforcement from the manager and acted like he didn’t care. I hope someone from corporate would reach out to me, that would be greatly appreciated. Now I’m editing my post. Because I received my burger that was supposed to be plain with Swiss cheese, got it with full veggies and all, with American cheese. The lady who took my order came and brought me a receipt, with no help from the manager. Manager keeps staring but won’t even come talk to me. Someone needs to reach out to me from corporate or higher management.

This place remodeled and is now OPEN! I was never a huge fan, but ended up here for lunch while my car got serviced. Food, service and décor have all improved 100%!

Came here because my boyfriend was craving steak, I didn’t get anything but my boyfriend got the ribeye steak medium rare but when it came out it was rare!!!
The cashier asked if we’d like a side of baked potatoes or fries and we said fries but we got baked potato & come to find out, they were out of fries the whole time. WHY WOULD YOU ASK US THEN?! JUST SAY «we’re out of fries, would you like a baked potato»?
I don’t know if it was because its the night they’re closing for remodel but none of the workers seemed like they gave a shit. They kept complaining about customers out loud to each other & it was the worst service of my life. Even though I didn’t get anything it still pissed me off.
This location should just close because the staff truly do not know what customer service is. I would give this no stars if I could. Def not coming back.

I love their salad bar, great choices! Love the menu and especially their steak in which they cook really well. Shrimp is really good! Perfect for lunch or dinner!

i don’t know if we came at a bad time or if they were short staffed but the salad bar was practically empty (so much for unlimited salad), they ran out of soup bowls when i ordered so i had to ask the waiter and then the soup area was also empty, i almost slipped on a random tray that was on the floor like thank god i had that stupid banister to hold on to??? i mean does anyone clean up around here??? and to top it off, i got my shrimp skewers and they were super burnt and seemed like they were laying around for a long while already!!! i was looking around and my friends and i were definitely not the only unhappy customers in there.
GET YOUR ACT TOGETHER.

I didn’t want to do this. I know most of us are just trying to survive and make a living. I ate here today and our food was good. Our server was okay. But the dishes were gross. The silverware and cups. My water cup had strawberry preserves stuck at the bottom from who ever ordered the strawberry lemonade before and used it. It was floating in strings in my water. And the silverware just wasn’t spotless. but usually you have to ask for another silverware at every sizzler or place that has a salad bar or buffet. All I want to know is does anyone care about cleanliness anymore or is there just dirty mom’s raising dirty adults in the world? If you don’t like to be clean don’t work in a resteraunt.

My son and I had a late lunch here today. Have to say, one cashier working & there was eight people deep in line. Cashier could have used some help, but his facial expressions could have said it all. «Don’t care about much going on here, just give me my pay check!»
Waitress and service was exceptionally good. Justine, our waitress, was stellar! A hard-​working individual, had her hands full. Came by our table at least 5 times.
I ordered the Steak & Shrimp Scampi. I requested the steak to be cooked well-​done. Unfortunately, I dont have picture, but i will give you a visual description. Steak was undercooked when it arrived, bloodied & had what appeared to be either a worm-​like parasite, or a ligament of some sort. Son ordered Baby Back Ribs, meat appeared to be soggy with no flavor.
However, Justine was able to switch out my steak in a timely manner. Justine knows how to satisfy a customer. Great Job.

I saw a coupon in the mail for a buy one get one steak free. However, as the cashier pointed out, and I neglected to realize that a New York Steak doesn’t come in 6 oz or 8 oz, it didn’t apply so I used a $ 10 off coupon instead. I also ordered a «plated side salad.» It said «served at table» which I thought meant that they will serve you a side salad so you don’t go buck-​wild at the salad buffet if you served yourself. I was, however, mistaken. I thought it was strange that the waiter placed a plate with a bunch of napkins on my table and walked away. When he came back to ask if I needed anything I told him I ordered a side plated salad. He replied, «that’s what the empty plate is for. You have to go to the salad bar and serve yourself.»
The salad was just the first odd thing about this expensive dinner. The second thing was that I ordered a New York Strip Steak for $ 15.99 cooked «medium». The waitress who took my order forgot how I wanted it cooked and asked if I wanted it well done. I corrected her and said I wanted it «medium». After waiting for what seemed to be 15 – 20 minutes after all the other couples and families around me were getting served STEAKS!, the waiter finally strolled my way with a steak that was charred in the edges and cooked well done. Because it was so late I didn’t want to wait another 20 minutes for another steak to be cooked to my liking. I ate through the burnt, overlooked steak and picked at my baked potato that I slathered butter and sour cream on to make it at lest edible.
This just goes to show what a cheap person will do when a coupon is dangled in their mailbox. Beware of the BOGO coupons!
One last note on terrible service, I saw a young girl jumping up and down to grab the handle on the soft serve machine. By the time I realized what she was doing, I was about to get up and help her since no wait staff realized she needed help. EVENTUALLY a woman helped her.
Note to self… never come here. Even if the coupon was giving away free food!

By far the most disgusting i have ever seen this reataurant. Ive been coming here since they had the little yellow cart for kids and had actual decent food. Over the years, its definitely gotten worse and i will definitely never go back after tonight.
They must have gotten new management in which lord knows how this fool got hired because clearly he was in no control. Peak dinner time at 7pm and the food at the salad bar is completely wiped out. No fried chicken, no potatoes, taco bar is sitting in melted ice water flowing into the guacamole and jalapenos. Not sure how hard it can be to refill salad or dressing. When i asked the server, she responded in «oh the chef is new so hes slow» which really is not an excuse. Maybe they can start preaching to their team about teamwork so theyre not «short» on staff and can help each other out because it wasnt even busy. When the potato wedges came out, they were completely undercooked… Still hard. I was scared to touch anything else in that «hot food» area cause everything looked like it had been sitting there for the entire week unattended. Its the type of food that they should be serving those dirt criminals as part of their torture.
Blah. –5 stars all around. Poor sizzler is going down the sh*ts. I would never pay to come back and eat at this hell hole.
Someone call the health inspector and some new management. Poor veteran servers, so nice with such disgusting management and work area. Stay away!

Thanks to the lovely front hostess/​cashier/​manager, I think she does it all. Very fun & friendly personality!
I came in close to closing after a very long day & she helped me get my fix with the delicious garlic cheese bread. There are still good people in this world!

Probably the last time I will ever go to this location. Still wondering why my family decided to go to this one rather than the one on Gellert…
First problem was apparently one one of our orders got cancelled when it didn’t. There was so much confusion because we had the receipt that says we paid for a specific meal but it got cancelled? After she went back to clarify, she gave us our food.
Second problem, they run out of normal sized straws. Really? It’s dinner time, which should be your busiest time of the day and you guys run out of straws? Really? We were stuck using kids’ straws in a big glass.
Third problem, the service was really slow. We had to ask for our bread 3 times in order to finally get it. Seriously…
Fourth problem, they run out of to go boxes and one of us ordered pasta. Our waitress didn’t even apologize for that. She just said all they had was aluminum foil.
This is literally a sorry ass Sizzler’s.

If I could give no stars I would. BUT only because a few of the employees that are nice maybe more like the managers and two of the waiters me and my family know are nice, these two stars are for them.
However, this place needs a lot better and new training system. Meaning they need to be trained on customer service. And what’s sad is that, that ability should be second nature to you but it’s not here with these employees. They’re just straight up rude. Even the cashiers. Yes I am knockin y’all down too. And yes I do work with clients and I know how it is, but I don’t ever treat my clients the way these fools treat their customers. Please be mindful to the people that are willing to pay to eat at your restaurant and provide pay in your damn paychecks. If it wasn’t for any of your customers to be coming in for your cheap food, you guys wouldn’t have anything in your pockets.
And lastly, One of the damn waiters apparently did not want to assist us, clearly he was assisting everyone else that was not Asian. And I was observing every move he was doing. Did not ask if we were doing okay, did not fill our water, did not ask for any napkins. We had to struggle finding a waiter to assist us. Luckily the kind manager was nice enough to take care of me and my family.

Me and my family like to come over here for dinner and we really like this place but today was our last time !!! REALLY BAD SERVICE, RUDE SERVICE the Food is Ok but unfortunately the service really rude and bad
Carina this person came 2 times and ask me for my receipt ??? Make sure if I pay for my food and salad bar WTF !!! Really disappointed of this place well for people like this lady !!! Never back !!!

Paid $ 30 for a mediocre meal and rude service.
Today is a Sunday. We go to the register and my mom tries to order the Burgandy tri tip lunch special. Girl the register rudely said «we don’t serve lunch during the weekend!» In the rudest tone ever. I suggested they write on the board that state that it’s only served Mon-​Fri. And she rudely said «well I’m not in charge!»
That whole event was truly uncalled for.
I didn’t catch her name because she was hiding her name tag but she was the one working the register on Sunday November 15, 2015 between 2 – 2:30 pm wearing the soccer jersey. I usually don’t call people out but if they deserve it, I will.

Been here many time s before, but this time was my last time at this location. The service was HORRIBLE!
First all the tables were either dirty or taken, so we stopped at a dirty table hoping that someone would come clean it. Waited and waited, a waiter came around, asked him to have it cleaned, he nodded and walked away, waited down more, asked another waiter to have to cleaned. She said ok and walked away. Waited some more. Third waiter came around asked him to have it cleaned… Then FINALLY someone came And cleaned it… We sat down, they brought the food, and then we were conpleatly ignored. The restaraunt quickly cleared out and ther was only a few occupied tables (this was about 9pm)
I had to ask 3 times to have my water refilled from random waiters… Never got the refill. Had to go up to the cashiers to ask for my refill. Our «waitress» never once came up to us to ask if we need anything or refil water or give us plates or take dirty plates away. Then we wanted to ask for a to go box, she was no where to be found, she would randomly appear we would try to call her over but she would just ignore us. Then I went to the registers again to ask for a box and they said they don’t have any and to ask the server. I told her the server conpleatly ignores us, she just shrugged and said she doesn’t have any boxes. We continued looking for our «waitress» eventually we finally found her, called her over and she says «what do you want» we asked for a box and she brought one after about 5 mins. And never came back again.

Sizzler, this I think is the better of the two close to my home. I come her because it is clean and people are just fun here. Parking is easy and food is decent. Not your fine dining but served hot and quick, not to mention the salad bar. Which is a good turnover, so basically the vegetables are clean and fresh. The soup bar is nice and stocked. Soup is also filling and tasty just ask for hot sauce if you are like me.
Also ask for the cheese bread. It ain’t sizzler if you don’t have the cheese bread. ¹⁄₃ pound burgers are cooked to order. They do a decent job here. Waiters are sometimes hit or miss. I wish that they bring back the all you can eat ribs!!! That was so good. But I doubt that will happen.

Wow come early so salad n hot bar so fresh !!! Chicken wings back n better. Tacos n pasta yum yum. Make it anyway u like.

I don’t know what I was thinking to choose to eat here. I wanted to eat light so a salad sounded good. And I guess I wanted to think about all the times I used to come here with my ex and his friends. Back then, the food was decent. Anyway, me and CL ordered the ayce salad bar. Not alot of choices at the salad bar and the hot food seemed like it had been sitting there all day. The waiter came and asked us if we wanted cheese toast. We said yes but it never came. He was pretty much nonexistent most of the time. The food was not good and it was $ 12 per person. Never again.

I was super duper excited to come here cuz we were sooo hungry and to find out the chicken wings are back! We were sooo happy until…
I FOUND HAIR BURIED INSIDE MY PASTA. omg gross i completely lost my appetite… I just told the waitress to take the plate away and she came back with a coupon for my next visit.
It will take some time to get rid of the thoughts of hair in my food ever again. I am so grossed out!