Honest Accurate Auto Service

Outstanding service! I’ve lived here for only 4 weeks. Being new to the area I had no idea where to take my high mileage lexus for repair. I booked an appointment with the Lexus dealer and then I found these guys on Unilocal.I’m so glad I did. They really do live up to their name. They were very trustworthy and did excellent work in a timely manner. They ever offered a shuttle so my wife wouldn’t have to drive me to the shop on a very sloppy snow day (Feb1, 2016). I’ll be back and highly recommend them!

Had a great experience, friendly staff. Knowledgeable technical staff. it couldn’t have gone better.

Outstanding service! So much more reasonable than the dealership… and they give you an honest assessment of what your vehicle actually needs. There were quite a few things the dealer insisted needed replacing immediately – we took the truck here and they fixed what needed fixing and told us what could wait (and exactly what condition those parts were in). I will return anytime we need work done on either of our vehicles. The vehicle serviced this time was a Ford Expedition.

I helped my buddy find an auto shop here after moving to Colorado Springs. He tried this out because it had some good reviews.
He went in for an oil change and coolant change, and to have an idle issue checked out.
They charged him $ 120 just to LOOK at it. Then, they quoted $ 300 just to replace the idle air control valve.
On top of that, they had the car for 8 hours just to change the oil, coolant, and look at the throttle body.
Also the mechanic stated to my friend that «this car isn’t worth putting any money into and you should just try to sell it now, because the entire undercarriage is completely rusted out».
My buddy has owned the car for a few months, and had it inspected by not one, but TWO mechanics, that said everything checked out A-​OK and had paperwork to show for it.
This mechanic claiming that his car was completely rusted out did not provide any paperwork or proof of what he was saying. I don’t understand if there is some type of prejudice against my friend or my friend’s car or what???
My buddy’s driver window regulator was not working when he took it in.
The mechanic for some reason decided to jam the window open, and not even put the window back up when he was done. On the day my buddy picked up his car, they said that the window was not working or going down, but they managed to pry it open, but could not put it back up.
I told my friend that’s not acceptable and he needs to call them back and have them get the window back up since they decided to force it down. When he spoke to the manager, the story changed and he said «The window came down, but it wouldn’t work when moving it back up». The window regulator had been out for months, did not work AT ALL, which was explained to him by my friend. The manager’s response was «well it worked this time». BS! The manager said if my buddy could bring his car in to have the window moved back up but it would cost $ 300!!! After they are the ones who screwed it up in the first place.
Then, the manager quoted him a price to have the regulator fixed. An absurd, ridiculously high price of over $ 600 without tax!!! I nor any of the mechanics I spoke to have ever seen a price so high to replace one on my friend’s Mitsubishi 3000GT SL!
There is unwillingness to help here, dishonesty, and extremely high rip-​off prices going on here. I strongly advise that you stay away from here and avoid being ripped off.

I’ve been to this shop twice. Once was for some major work and the other was for something minor. Each time I was given an outrageous estimate, and each time I had to decline ~75% of the work. The remaining 25% of the work estimate was for what I had wanted to get done, and they were easy to talk to about what I wanted.
The customer service can be pretty friendly and the store is very nice too. I think they gave me a mint while I waited to pick up my car one time. Since going to them for my car problems, I have not had any further issues. Good quality of work.

I frequent the other, original Honest Accurate off Nevada on the West Side as they specialize in Honda, Acura, and Subaru (which is one of our cars). But we needed a place to take our Nissan, so instead of going to the dealer, we decided to take her to the east side Honest Accurate as they work on most Asian vehicles (but no Subies).
This facility is very attractive. Guess they must be doing well as I was impressed with the cleanliness, the ski-​lodgey atmosphere, and the overall friendliness of the staff as they seemed happy and content in their jobs. Located behind the Salvation Army, they are easy to access with a large parking lot.
Everyone was very knowledgeable, and I didn’t get any sort of weird skeevy vibes you sometimes get at a dealership mechanic. Much more reasonable prices than a dealership as well.
I’ll provide updates (most likely with higher stars) as we start taking our Nissan here on a more regular basis.

I’m transcribing this from a recommendation I made on reddit to help a fellow Springer.
Not sure what kind of car you own but I just got here and I was recommended Honest Accurate. I hit a coyote in Kansas and the body shop screwed up so I had to have additional work done. Paul at Honest Accurate kept me informed, and picked me up to get my car when it was ready. Definitely recommend, no further issues.
The level on care this shop shows with their attention to detail, their personable staff, the condition of their shop is unparalleled. I recommend this shop to anyone.

Fabulous customer service! I’m a busy mom with busy kids and only had a small window in which to diagnose and repair a problem with my front blower (2006 Tahoe). (I was having to scrape frost off the INSIDE of my windshield.)
Stopped in to see when they could fit me in. The very next day the SUV was in the shop, an hour or so later they called with the problem and the cost of the fix. I had my vehicle back in time to run the carpool that same day… with a working blower!
Not only did they fix the blower, they gave the SUV a wash, wiped down the interior and even vacuumed the floor! (The weather had been bad and remember I said I was running a carpool?!) They even provided a drop off and pick up service, so I didn’t have to call a friend for a ride.
The price for the diagnostic alone was less expensive than other places I had called. The cost of the repair was very reasonable. I haven’t had any problems with the blower since the repair. They answered all my questions and were very courteous. Highly recommend for quality repairs, customer service and peace of mind!

Took my GX470 in for a Timing Belt replacement… instead, these guys inspect the car and discover that the belt was replaced at 64K… about 40K miles ago saving me 1200 bucks in maintenance.
That’s freaking honest. With the ‘extra money’ I now have, I had them do the differential and trans axle fluid exchange, flush the transmission fluid and replace the master cylinder fluid.
I’ll most likely have these guys working on my Lexus from here on out.