McDonald’s

I love how they let the homeless people just sit all day and sell drugs and do drugs in or around the play area. I come here daily cause my wife works in the area i bring my daughter here almost every afternoon to play in the kid area and im constantly having to keep an eye out on her just because of the people that just linger around here. I’ve brought this up numerous times with the managers they always say they’ll take care of it and they never do. Myself and my daughter has found needles in the bathroom blood all over the toilet paper and drug paraphernalia inside this location. I have noticed this area become worse in the last couple years. On the other hand I wish I could give this place more stars for the service and friendliness of the staff but I know they could only do so much. The service here is excellent but they just need to enforce the rules here a little bit more. So on that note come here and enjoy the food but just watch your belongings and watch your kids.

As far as McDonalds goes, this is the best one in the Colton area. The drive thru is quick and accurate every time, and the workers are very polite and efficient. The location itself is prone to transients, but if you use the drive thru, it’s not a problem.

If I could give no stars I would. Horrible service, I can clearly hear all of there conversations. So loud and rude. Bad service.

Mcdonalds needs to stick to what they know mozzarella are horrible and dry could not find the cheese

On Friday, ¹⁄₂₂ en-​route to AZ, my daughter and I drove thru for a quick snack. We both ordered a chicken snack wrap, mine grilled, hers fried. We also ordered some fries. Within 30 minutes we were both hit with what I believe to be food poisoning. We made it to our destination Friday night, but we were both down for the count on Saturday (all day & night). Finally able to somewhat function on Sunday, we had to get back in the car and drive back home, as I had to be back to work on Monday. Needless to say, not a good weekend and that will most likely be the last time we dine at any McDonald’s. And I’ll be reporting this to the Health Department. I would have given this a zero rating, but that wasn’t an option! The silver lining, we both lost some weight…

This is a scary place My friends! You must keep an Eye on your Car while in here also! Food is Regularly bland!(Came in here for Coffee-​which is great!)

I just left the drivethru I was waiting for like 5 minutes for my food, they forgot my baby nuggets from her happy meal and all of or fries were hella cold. I was disappointed with they service I couldn’t even go back to complain and get all my food. Smh

This is a sad and pathetic place trash everywhere tables dirty everywhere seems like there’s not enough help bathrooms are OK but that’s about it.

Very bad attitudes in the night drive through, some look half asleep, and just rolled out of bed. Writing this review while in the drive though, been a total is 14 mins, all I’ve dive was paid. They have tip boxes at the second window with emojis on them, weird. Add kEtchup too, i know other sauces yea wait till the customer asks, but out some ketchup in there dang.

If they have both drive thrus open, God help you are in the right lane. I was the first to show up in the morning, only to see 3 people behind me pass me up on the second drive thru. That’s all it took for me to stop going there.

This McDonald’s is two faced.
In the day the employees are so polite and fast with my food.
At night they are sloooooow my fries come out cold they always forget my napkins! Employees look sad to be there. Some even mad. I have a family of 6 so I guess you’d say I have big orders so they park me. Ok cool whatever. But after FIFTH-​TEEN minutes of waiting I’m like ok. Hello do you remember me? I see they haven’t even started my order! So again I wait 10 minutes and get my order. You may think this was just a one time thing right? Nope. Every single time I get parked. I’ve come to the point now that if they say park I’ll just go inside and wait for it myself. It’s faster.
Remember these things when you come here. 1. Check and make sure they gave you sauce for your nuggets. 2. If they park you be prepared to wait 3. Check your whole entire order:-) oh and ask for fresh fries!

Horrible manager walked up to the counter three time to talk to her she would look at me and start bagging horrible service do not stop at this one

It’s not busy here at 2 in the morning how come they can’t maintain a clean environment to eat and be comfortable.
The food is disappointing even for a McDonalds standard which is already low
Pro: This McDonalds is 24hrs dine in.
Cons: this McDonalds is discussing the worse one I’ve ever been at.
The floor has stains and is sticky they need to mop. The trash can is over flowing and trays are stacked high.
They closed off most of the seating to the front by registers that are uncomfortable.
The tables need cleaning.
The workers are rude rolling their eyes when we tried to seat in a clean area that’s closed off.
Workers are rude just staring at people waiting for their order to be taken.
This is the worst McDonald’s I’ve ever been at very disappointing.
Something need to change about this McDonald ASAP!

Always out of something our something broken nice people but you can’t sell what you don’t have

Great service

So I felt like eating a Big Mac and I remember that they had a 2 for $ 5 special going on. I called just to make sure the special was still on and the young lady on the phone said yes. I pull up to the drive-​thru and ordered the 2 for 5. The young lady politely says that special is no longer offered. I explained to her that I just called and a young lady said yes, I even looked at my cell to verify the phone # that I dialed. She said yes that’s the correct # but that special is not offered. Not wanting to argue because I know what happens behind the grill! I order Big Mac meal, no onions (I HATE onions) with a regular Ice tea (not sweetened).
I get home take one sip of my tea and its Sweet! I take one bite and I get a mouthful of Onions!!!
WTH McDonalds! It was a simple order and I asked for nothing extravagant!
Get your Stories straight and your orders correct!
I’m taking my business to another local burger place!

Went through drive thru at night. Served quickly and efficiently. We placed a large order. No problems. Gave us lots of sauces without even asking. Only thing is they never gave us any napkins.

Went through the drive thru for my nephew and niece, ordered a couple of burgers and the sides.
When we got home, of course our order was wrong, missing burgers. call and asked for the manager, and was told I was talking to the manager, every thing I said, she just repeated like a parrot. Wanted me to go back, I was already upset so I just stayed in.
I was more upset with the managers response then the missing burgers.

First off a disclaimer: I used to be a McDonalds Manager… back in the early 2000’s, when I wasn’t even old enough to vote. Okay, I love the renovated look and the indoor Play Place. Hated everything else. The restroom was out of soap and the only drying option was a hand dryer, yuck!
I ordered my starving kids food, the counter «lady» (she was at least over 50 okay) kept trying to clarify I wanted the kids meal and not the mini meal. I was 1000% sure I knew what I was ordering, my kids don’t need crappy landfill toys. She did not hand me my cups to fill, so we just waited and waited and waited. Orders after us were coming up. Finally the frazzled manager called our number and I had to ask for the apple juice that I ordered for my mini meal.
I went to fill my soda and the first machine was out of ice. I noted that it was one that has to be filled and I waited for the next available machine. Two little unsupervised brats were mixing tablespoons at a time, of each drink, into their large cups. So I waited and waited and waited, just to get some damn ice.
I went to the counter «lady» and helpfully told her that the ice machine was empty and she told me to use the other machine!!! I later told the manager, if the flippant counter beyotch told her about the ice machine needing a refill, and she hadn’t.

So over the past few Months this McDonald’s has undergone renovations. It looks pretty swank now. All modernized.
Unfortunately the service went south, way south.
Going through the drive through on a Sunday morning should not be full of complications. Wrong.
We arrived with one car in front of us, in a two lane ordering drive through.
The first bad news was suddenly hearing the order taker referring the other lanes order to us. And yes, it gets worse. We waited… and waited… and waited. even called out a few times, but no response until a few minutes later.
Then the order taker announced themselves… in very badly broken English. I was already groaning and face palming but it gets even worse from there…
Not only did she mess up our order but she didn’t even complete it. The next thing I hear is her taking the other lanes order. What. The. Fuck.
Needless to say if you want something done right, this place is definitely not the one to try that at. If you can botch a two car drive through order on a Sunday, then I’d seriously hate to see how badly they mess up your order when you actually have to be doing something… like paying attention.
TL;DR = Order takers have a A.D.D. issues, lack of ability to speak clear English at this McDonald’s, and this all sums up to horrible service. Go somewhere else.