Big O Tires

Got a tire patched there today, while they took quite a while just for a simple tire patch they were polite and friendly. I will say the price was a little on the hefty side for what it was. I mean $ 20 for a tire patch seams quite high if you ask me.

Big O was more than happy to install tires and wheels that I purchased on Craigslist on my truck. I was able to get in and out without a long wait and the price they charged me was very fair. I needed someone to remove the old tires from the old rims and dispose of them and they took care of that as well. They were staffed with friendly and professional people.

Big O Tires saved my butt!
Last weekend I came from Kansas City after running the Sedalia Half Marathon earlier that morning and was tired and ready to take a shower. Problem was… my trunk wouldn’t open! The lock had been messed up years previously when my key broke in it so the only way to get it open was to pull on the latch inside the car. At this particular moment, however, it decided to not work and all my things were in there!
Being a Saturday afternoon, almost nobody was still open in town. Didn’t know if Big O Tires would be able to help me but I stopped by and explained my predicament. Fortunately they had a mechanic on duty who had time to take a look at it.
After taking the back seat apart he found that the culprit was… the ice scraper! It had gotten lodged in the locking mechanism, thereby preventing the trunk from opening. I was SO relieved. Even better, he didn’t charge me for it and wouldn’t have it any other way… wow!
Big O Tires saved my butt!

I’ve accepted the fact that, as a resident of Mid-​Missouri and a woman of color, car shops will not always be the most empowering places in my life. I’ve come to Big O Tires on Peachtree for years though, and they have always been really kind. I haven’t found a hint of condescension in my conversations with them.
The reason I won’t give up those next two stars is that sometimes they can be infuriatingly vague and slow. For example, my piece-​O-​shit car was making scraping noises consistently for a week. When I brought it in and asked for a diagnosis, I got the impression I’d get one immediately. I was there for an hour and fifteen minutes and finally got fed up, went up the counter and asked about it only to find out they hadn’t even test driven it yet.
I had to call my mother out of work to pick me up and return me to the office as I was already half an hour late to my shift. That being said, when they called with the diagnosis I went ahead and told them to fix it because I know no one will be as honest or do a better job.