Cartoon Cuts

so its been a while since i have visited the store dealing with a treble 2 going on troubled 3 year old child that doesn’t like getting her hair cut, we recently visited the store and we had the manger, at first she was nice, i was very worried because i have seen the reviews on the manger and i was hoping it would be a different visit, but when you cover my child in water with your spray bottle there’s a problem, i understand she did it as a joke but come on you don’t need to get my daughters hair wet like that, she doesn’t offer a shampoo or asked what she would like to watch, she wasn’t personable at all, we usually go to anyone but next time i will try to request anyone but her, we watched her with another child, she was very rude not only to the parent but to the child, what kind of company hires someone that is very rude and as soon as i come in to ask if they had room for us ‚“yes we do and by the way I am the manger you can request me”, first of all i don’t care who you are, i don’t think its a good image for the store to have someone that comes out automatically saying your the manager, when i used to come with my 7 year old we loved going to see miss terry and were sadness that shes gone, she used to run the store well always made sure everyone not just her clients were taken care of but everyone. the hair cut was ok, but when you explain what you want done to the hair shes quick to give her opinion, honestly if i say do what i want then just do it don’t question me and get a attitude when i tell you just do it, out of everyone we have had before shes the worst! she couldn’t even talk to me properly, if you cant speak proper English there’s a problem working there sorry I’m ranting but i would like to know why this visit after all my others in the last 7 years had to be different, the store was slow and the manager left my daughter in the middle of the haircut to go to the bathroom, i completely understand this happen but at least ask another stylist to finish or hold off till the end my daughter was left siting there with wet hair half hair cut. i have never had a experience this bad before, i just think honestly cartoon cuts needs to rethink when they hire someone that is rude and unpleasant to work for them, i will be sure to come back on a day that shes not there .i don’t understand how a manger is still the manager after all the reviews i have read on her, it just doesn’t add up, but i will make the best of my child visit when we come

Maybe we’re spoiled because we used to live near Pigtails & Crewcuts in Annapolis, but the stylists here didn’t seem particularly friendly or interested in the children. They weren’t unkind, just kind of there to do their job. They don’t offer snacks to keep the kids still (i.e. animal crackers), and the décor is pretty uninteresting. My son’s hair looks fine though, and I guess that’s what counts — so still take them here before Sport Clips but check out the much better alternative if you’re ever in Annapolis.

Update. They followed up with my review and contacted me to make things right. They sent me a gift card to try them out again. We took my daughter this time and the lady was very nice. (Her station is next to the counter). Unfortunately my son didn’t have a good experience, but my daughter did. I gave them 4 stars because I think they are too pricey, especially for kids haircuts.

They love to make you wait and the last thing you need is an impatient 2 year old waiting for a haircut. We must have gotten skipped 4 times and it wasn’t until I started to show my impatience after an hour waiting that they put my son with someone. You can’t trust the list as its by preferred customers and not walk ins. It’s really sad that there’s only one kids cuts in Columbia too.

First off, the Manager is the most unfriendly person ever! I mean, how are you a manager in the service industry and you can’t crack a smile to welcome your customer? Secondly, the haircuts are expensive for the quality. I get that cutting kids hair are not easy, but try to make an effort if you’re gonna charge me $ 17 plus I gotta tip you. The reason we went here is because we didn’t have time to go to the salon we’ve gone to in Falls Church where I get my hair done, otherwise I would’ve left.
They definitely need new management to make this place better… imagine how many more customers you would get!

I took my son who is about to turn 1 here today and had a great experience. I was a little nervous about having his hair cut so young but it was always hanging down in his eyes and i was constantly brushing it off of his face. The stylist, Bibi, was so great with him and knew just how to cut it so he didn’t lose his baby looks but got it all off his face and would be a little cooler for the summer. We will be going to her for every cut now. She even knew without me even telling her he is a Peppa Pig fan and she put that on for him.

I’ve been taking my daughter to Bibi at Cartoon Cuts for years. I live 30 miles away but make the trip because I won’t let anyone else touch my daughter’s naturally curly hair. In the wrong hands, her hair could come out terribly. But Bibi does a perfect job every time. She also gives me tips on how to properly care for her hair. We love Bibi and Cartoon Cuts!

I took my 2 year old son here for his second haircut and it did not go well. He had been anxious during his first one and I had needed to hold him so I warned the stylist, but he was terrified during this time. I tried to calm him down, but there is not much I can do with a screaming, crying toddler. The stylist tried to be fast, but when she kept asking me to rearrange how he was sitting, I started getting frustrated. Since we were already halfway through the haircut, I decided to stick it out but it was a miserable experience for everyone involved. I would have liked if she would have taken a little break to see if he might calm down, but she tried to rush through. She was not able to get a couple sections so I just gave up and tried to get him out of there as quickly as I could. I was not pleased with the approach for young, anxious kids. I was even more irritated when I went back later to ask about a missing glove and the receptionist did not even bother to look. Won’t be going back there.

If you’re looking for someone who can take care of curly hair, go there and ask for Lashal, she’s the one

They do a great job with the kids, but I was pretty disappointed that in order to use a coupon – which they emailed me – I’m required to print it out, and they refuse to honor it from seeing it on my phone. This is a waste of time and resources to require useless printing. Very disappointed!

We have since stopped using Cartoon Cuts because no matter who we went to they would miss the hair around his ears and the neck line was always off. My son now sits still and does not need TV so we go to the local barber and pay half as much for a MUCH better haircut. I’d recommend taking your child to a good barber and bring your own entertainment like an iPad or something.

We have been going to this location and seeing Neugh for the past 6 years, she is the only one my son will let touch his hair. She is easy going, always smiling and does an amazing job. My 2 year old daughter always wants her hair cut too, even when she doesn’t need it, and Neugh will comb her hair out and make it pretty for her so she feels like she is getting a «hair cut» as well :) Makes it a lot easier taking both kids at once. The store is clean and staff is always nice and helpful.

I took my 2 year old here for a hair cut… He is usually uncooperative and does not like it at all. Well we had the nicest lady ever– her name was Hatice and she did a perfect job! My son did not cry and she was extremely caring and helpful with the situation. I really appreciate her continuous kind words and encouragement while she cut his hair. She knew exactly what to say and to have him «help» her while she did it. I would really recommend Hatice and we will be going back.

I wish that zero stars was an option. We came early at opening so that it would not be too busy, and were seen very quickly. Unfortunately, this is where the positive review ends. Right off of the bat, the receptionist was extremely rude, and made a very sarcastic and offensive comment to us.
We came to Cartoon Cuts for a small bang trim for our 15 month old. Our stylist was very rough with our daughter, at one point grabbing her face roughly and trying to turn her head and keep her still. I’m not quite sure why she worked with children, as she had no patience and acted annoyed and unpleasant the entire time. She was so harsh with our baby that I had to tell her not to touch her, and that I would hold her still. She rushed us through the entire process, and it was obvious that she only wanted to get through the cut so she could rush on to another client.
We asked for the hair to be cut at the eyebrows, yet the stylist cut her bangs halfway up her forehead. It was incredibly too short, and looked ridiculous. The bangs weren’t cut straight across, and were very chunky and uneven.
I never write reviews online, but this was such a terrible experience that I felt it necessary. The front desk service was atrocious and unprofessional, the stylist was rough and rude, and the hair cut was laughably embarrassing. And on top of it all, I had to pay money for the experience. Lesson learned, next time I will trim her bangs myself at home.

Took my 2 year old son in for his first real haircut and the place was packed! However they had plenty of toys in the waiting area and were very quick, I only waited maybe 5 – 10 minutes.
When it was my son’s turn he freaked out, crying and screaming, the stylist tried to calm him down by turning on a movie and gave him a lollipop to no avail. He was really scared of the cloth around his neck and she refused to loosen it. He was squirming and terrified, when it was done he had scratches and minor cuts and nicks around the base of his neck because she was too heavy handed with the clippers. She made no attempt to interact with either myself or my son and I am not happy with our experience. She also didn’t brush off the trimmed hair so all day he was itching and pulling at his clothes, I doubt I will go back and it definitely wasn’t worth $ 20.

my husband and I took our 1.5 yr old here for his first non mommy hair cut. Well it was great until he heard the scissors. But that’s not the stylists fault. He is a baby still. Actually I commend these stylists for doing this job. Kids can be squirmy and agitated and they manage to keep calm and still do a great job. Thanks a bunch!

We took our two-​year old here for his very first haircut. I was dreading what was to come, given his penchant to not sit still and hate having his head and ears touched. We ended up with Terry and I have to say this was an ~amazing~ experience.
Terry was friendly, got him situated, and knew how to keep him occupied. A television playing Cars sat in front of him and then she gave him a lollipop (his first) to keep his hands occupied. He sat there patiently and she kept him distracted while she went around her business. Terry was awesome and I hope we get her again the next time we go in!
That’s not to say the other staff aren’t as good. I loved the friendly joking between some of them and Terry over what to do with our son’s hair. It had grown very long but was nice looking, and they kept «crying» over the loss of such beautiful locks. There was a friendly air between the staff and a positive environment.
Price-​wise, he cost about the same as I do for a standard barber, so you can’t go wrong there. Overall, this was an excellent experience and I recommend taking your children here. Now, to be fair, our son was one of the best behaved two year old’s they had ever given a first haircut to, so I can’t promise results will be the same. That being said, I still have to give kudos to the staff of Cartoon Cuts and what they must handle each and every day!

My son (almost 2) has had a lot of hair cuts which are always a huge ordeal. We finally decided to try this place out (it’s a bit far from us) and keep going back. They cut his hair in less than 10 min which makes the drive worth it. They specialize in kids so are using to crying /​screaming toddlers and are not afraid of them!

My son had his first haircut here and we will never go anywhere else. Nhung was so good with him. We had tried a few places closer to home, but no one can give a better cut or is better with him than she is. The place is clean and everyone that
works there is friendly and very accommodating.
The kids can watch TV which is a great distraction for the kids and they have toys for the kids to play with if there is a wait.