H & M

I tried to return a clothing which didn’t fit me but accidentally rip the zipper which the store wouldn’t let me return which made me buy the clothing again!!! I was so mad I immediately called my bank account and have them dispute the merchadize and I will never buy a clothing from H&M at columbia mall!

I like H&M. They have trendy items for reasonable prices. I love to come and pick up a cute blouse or trendy accessory without breaking the bank. The only thing l dread is that the lines can get really long and, for some reason, they don’t open up additonal registers. Other than that l can usually find something that catches my eye. The sales associates are alway pleasant and the location in Columbia Mall is pretty decent yo visit.

I love going to H&M. They have a wide variety fashion clothing at reasonable prices. I have bought suits and ties here for business meetings. They always have in new merchandise in store weekly. Make time for H&M.What a delightful store! Fantastic, fanciful dresses and beautiful clothes. Friendly staff and beautifully displayed items. Such a lovely place to shop

Highly disappointed in this location. I love shopping at H&M because of there style and prices. Unfortunately this past Saturday I have experienced something I’ve never experienced before while shopping. Me and my children entered the store, as I started browsing for clothes my kids, two boys 12 & 13 asked if they could wait outside the store. I said yes but stay where I can see you. (Because just recently there was a shooting here by the Nordstrom’s.) So I picked up a couple of items and proceeded to stand in line to purchase. I looked to the left to make sure I could see my kids and one of them was crying. I tried to wave them over but they didn’t come. So I put down the clothes to go out and see what was wrong. He said the security guard wouldn’t allow them into the store without an adult present. My son explained to the security guard that I was in the store, didn’t see me but asked if he could go in to find me. The security guard said no. My kids were denied entry into the store. He was upset and scared. This is not acceptable!!! I need them to do better. I probably will not ever go back to this location. I probably will never let my kids wait for me outside the store again.

Clothes in the window are cute but they never seem to have what they display available for purchase in the store. The store is very disorganized and costs way too much money.
I never waste my time in there anymore, it just ends in disappointment.

I visited this wretched location yesterday and was so overwhelmed that I left the store empty-​handed. I gave one star solely because the store presented a large variety of products, but the tight store was on the brink of being outrageously overstocked! Anyone who works in Retail or Merchandising knows that an overstocked store can easily turn into a messy one, and that is exactly what happened.
Clothes were on the floor, piled high on top of displays, and packed so tight on the racks that you’d injure yourself by just trying to get a view of an item before removing it from the rack. Not to mention there were way too many racks and displays that got in the way of shoppers.
Also, I’m not a huge fan of the huge spinning racks. They are large enough for 4 – 5 shoppers to sift through items at once… do they really think that all shoppers attending one rack will look through items at the same pace? I remember standing at a rack to compare two different shirts and it suddenly started spinning. I looked across and another shopper began to have at it! When she noticed I was there, she apologized, but it wasn’t her fault.
I would definitely suggest that they hire more workers to keep the store tamed at all times, but then again, I’d worry about overcrowding the store even more.

I’m underwhelmed at this location after experiencing the HUGE H&M location in San Francisco. I really don’t have a reason to come back as I prefer the selection at the H&M in Towson.

Brand new, clean and well-​stocked. Shhhhh, don’t tell anyone it’s there!
In the Wheaton Mall on the ground floor, if you must know!