Jersey Mike’s Subs

Poor Customer Service.
(First time here) I ordered a chicken parmesan sandwich. When I go to pay, the cashier says, «oh you are going to get it for free because the machines are down.» Then a few minutes later she makes me pay. Then she rudely complains out loud to the other employees to help her. I sit and she delivers my sub with her hand, are there no trays? Lastly, the sandwich was filled about ¹⁄₃ with chicken and the rest just bread, sauce and cheese.
Thanks but I’m never coming here again.

Place is really nice inside. Fresh and clean. Very nice staff. Friendly and happy to help. I wish the food quality matched. That would be a great set up.
It’s a disappointment to pay $ 8.45 total for a 7 inch sub but if it’s good, then that would be justifiable. I had the buffalo chicken sub. This was mostly bread, soupy with excess franks sauce, and so little chicken. Seriously little chicken.
There are plenty other sub shops that I’ll choose over this store. Thanks for the great service though. It’s just not enough.

First timer! Had The Original Italian today. Bread and meat were fresh and the service was friendly. Wish the seating wasn’t so limited but overall I had an enjoyable experience.

Great friendly service. The dining area could use more attention. I ordered the Philly Cheesesteak. I was a little disappointed to find the cheese was white American. Maybe this could be added to the menu?

Mike should have stayed his butt in jersey. Not impressed at all. Ordered the grilled pastrami Reuben and it came to me like a soup sandwich. Pastrami was barley visible through sauerkraut «sauce» mix. Taste was ok but sad that Subway makes a better sandwich than this place for cheaper. I did complain, although the manager was polite and courteous, he still stood by this crap sub I held in my hand. Won’t return.

Love the subs here. Its my go-​to place when i crave cold cuts…

And In Conclusion…
I like this place. The staff is always friendly. The food is pretty good. Its a step above Quiznos and Subway. They actually have a grill!

I love the Chipotle Cheesesteak! It is always a good choice. I also want to thank the crew member that reminded me to go to Redbox by writing it on my bag today. Now that is GREAT customer service!

I wanted to like this place I really did. But as I was in line ordering my sandwich I noticed they pushed dirty lettuce from the cutting board back into the lettuce container. When I asked about it I was told that’s how they do it «mikes way» good thing I didn’t order a cold sandwich and it wasn’t prepared with the old dirty lettuce. I’m pretty sure this will be my first and last visit to this place. Such a shame because I love Philly Cheesesteaks and was hoping for a place nearby that prepared good ones.
As far as the food goes I didn’t realize how big the «giant» sandwich was! It was enough for two meals for me and was decent. Nothing I’m really going to miss since I’ll likely never go back to this place.

I came here late at night, right before they closed at 9. I called ahead and asked if I could come around 8:40, they said sure.
I went in and the set up is easy. Order, pay, then wait and they’ll bring out the food to you. Or at least that’s what happened to me. I had it to go tho so maybe that was different.
I got the Famous Philly Steak and the Pastrami subs. Went home, gave the Philly sub to my brother and had the Pastrami myself. I’m really glad that there’s a place that has a PASTRAMI SUB. It’s about TIME. Unfortunately it’s from a chain but ahh well. The Pastrami sub was really good and tasty. The only place that sells Pastrami Subs as far as I know.

Update: called JM and spoke to Nate. I explained and mentioned I understood they were busy.
He took great care and will Comp the next ones. Thanks Nate.
Original review :
Cmon guys clean the cutting board before making my sandwiches !!! I didn’t ask for vinegar oil jalapeños or hots yet all of these were in and on top of my sandwiches ! 41.00 dollars :(:(I’m Requesting new sandwiches.

MMMM… Jersey Mikes. Haven’t had their sandwiches since I moved from SC almost 3 years ago. I missed them. I was leaving Costco and wanted to grab a bite to eat. Saw JM’s and had to stop. It was lunch time and it was PACKED up in there. At least 15 people in line and every table inside and outside was spoken for. These folks know how to move a line. I was in and out in less than 10 minutes due to the staff’s conveyor belt of sandwich making deliciousness. Don’t fear the lunch crowd– these people have got it on lock. If you feel better, call ahead (I also think you can order online… don’t quote me on that though).
I got my favorite sandwich (roast beef and provolone) and ate it in my car. I forgot how good their mayo is (I think they add vinegar to it or something… it’s really tangy). I also really dig their bread. Overall, I was super psyched to have found another one of my favorite lunch stops in MD. Yippie! I’ll definitely be back!

I think I’ve been here 3 or 4 times.
My usual: Turkey Breast with Provolone add bacon. Mike’s way minus Tomatoes
Honey: The Original Italian. Mike’s way minus the Tomatoes.
We both love how thin the meat is shaved and the bread is so soft and fresh.
We always get the 7″. although I have figured out I never finish the 7″. So I may start getting the 5″ or opt for the wrap option.
My one complaint. My daughter doesn’t so deli meat. So I asked they could do a grilled cheese on a bread or wrap. And they said no. Im confused you have all items needed for this. I said I would pay for the veggie meal just fix me a grilled cheese option. Nope. No can do. Still not sure. there never explanation just «we cant do that»
If there is a line… it moves super quick. They also have where you get a sandwich turned into a «salad» meaning the sandwich no bread.
They have inside and outside seating, but the inside is tight. We usually order to go and take it home or a near by park.
I would love to try the cheese steak when Im in the mood.

So i still like the place the 3^rd time here. Toppings are plenty, everything is sliced thin, and i really nejoy the sandwiches «mike’s way». However, i will say to avoid the roast beef here. It’s very dry and difficult to eat in my opinion.

Back again and they ran out of turkey! 0_​o. It’s only 1pm. Wow! I keep striking out here!

Decent cheesesteaks, but not as good as the ones I get from local sub shops. However, it’s a nice addition to the area and I like that you can get both hot and cold subs there. I wish they offered fries though! As others mentioned, it’s definitely a step above Quiznos or Subway as far as chain sub shops go. They also have nice outdoor seating.

Best cheesesteak (Big Kahuna) I’ve had at a quick lunch joint in the area. I recommend ordering it without extra cheese — it’ll let you taste the goodness that is the beef and jalapenos and such.
I’ve had the Chicken Parm sub, which was just OK. Isn’t the same without a deep fryer and a guy from the Bronx working in the kitchen.
The staff is always friendly and the service is fast — it beats the pants off of Subway and Quiznos for hot subs in my opinion.

I decided to try this place today. I prefer hot over cold subs & got the famous philly. I’m not big on green peppers and I didn’t order it «mikes way» but added mayo. There was no way I could eat the giant size so I stuck with the regular. I think the guy said it was 17 inches or something crazy. He was helpful & patiently waited while I figured out what I wanted.
It was pretty good, the cheese tasted like it was melted instead of just placed on top of the grilled steak.
I would return to try a cold sub now that I’ve had a chance to look at the menu I brought home. I’m not crazy about Italian subs but maybe the turkey w/​provolone, club or roast beef.

I’ve heard of Jersey Mike’s, but never been to one until now. Went during opening week and the line was out the door. Other than being opening week, I assumed this place had to be great with all the excitement.
Wrong. One of the reasons for the line is that they cut the meat when you order and they only have 1 slicer/​sandwich maker for the walk ins. Horrible concept in 2 fold — 1. it increases the wait time and 2, it is not very sanitary to use the same slicer for every meat and cheese. I guess if you have any allergies, you just stay away.
After you order from the meat slicer, someone else puts the fixings on the sandwich. I ordered the giant Italian sandwich mike’s way except no onions. FYI, the giant sub is big enough for 2 – 3 people.
I found the sandwich to be average. I usually get an Italian at all sandwich shops and there is only so much you can do to it to make it standout. The biggest thing is the bread and I found Jersey Mike’s to be average. I find the sandwich to be similar to Potbelly’s which I also find to be average. I’d rate Jersey Mike’s as better than Quiznos and Subway, but Jimmy John’s takes the cake with the best bread and fastest service.
I might go back to try a hot sub like a cheese steak and maybe find out what the hype is about.

Jersey Mikes… what a great addition to the area.
If you are thinking Jersey Mikes is just a run of the mill sub shop… you are wrong… and this location just solidifies how awesome Jersey Mike’s is.
The Staff is always friendly, helpful and extremely patient when you can’t decide if you want it Mikes way or not… so big pluses there. But I know what you are thinking… ok great service but if the food sucks why would I go… well the food is awesome! The bread is fresh and super tasty, the meat and cheese is ALL deli style and they cut it fresh for you in front of you! So plus for that.
Another HUGE plus, Jersey Mike is great for vegetarians. As I mentioned before they freshly slice all the meats and cheese, but if you order a vegetarian sub, you can always ask that they CLEAN the slicer and they do! Happily. This is the ONLY place where they do that, no other companies even think about, so massive plus for Jersey Mikes! The only thing Jersey Mikes is lacking is their number of fixings, but all you really need is lettuce, onion, tomatoes, greens peppers, jalapenos and banana peppers. (that’s right I just named all their fixings) So no real negative :)
Again overall, Jersey Mikes is a solid solid sub shop, from the standard cold cut sub to the hot Chicken cheese steak sub… they do them all very well and with a smile!
Will I be back… of course, heck already have, so grab your surf boards and sunscreen we are heading to the Jersey Shore!