Kroger

I love Kroger, but this particular store is old and grungy. I’ve been there three times in the last month, and each time they have been completely out of produce and meat. No salad, barely any apples, potatoes, etc. Not a solitary piece of chicken to be found in the meat department. Staff is rude and incompetent. Baggers placing produce with cleaning products, cashiers carrying on personal conversations with each other, and for some reason there’s always a group of employees standing in the way in the middle of the main aisle near the registers. I can’t figure this on out as they aren’t directing customers, they are just standing around talking. I’ll pay extra at Publix, thanks!

There’s one seriously rude manager here that make me hate going here. The lady with the frizzy blonde curly mullet kinda style hair always has so much attitude towards customers. I’m surprised the company keeps letting her work there when everytime I go she’s so rude and hateful. The other managers are usually nice.

I have been a Kroger fan for as long as I can remember but this one has been my favorite. Everyone is super nice. The California rolls they make there are delicious. When I went to check out there were only two lanes open but there was only one person in front of me so no big deal, I was shocked when one of the mangers stopped what he was doing to come open another lane and check me out. Amazing because I really needed to get back to work. Only reason they did not get a five star is because one day I was trying to call to get information and was hung up on 3 times and transferred around a couple times before someone could help me. Might need to establish who to transfer people to when calling about glassware and then I will have no complaints.

This Kroger was kind of a big deal when I was in HS right down the road… It was brand new, huge and open ²⁴⁄₇!!!
I don’t shop very often on the NE side of town anymore but recently stopped in for old times sake and to grab a couple of natural products from the health food section.
I HATE the new layout/​renovation (I just don’t like change, there was something cozy about the old layout and I miss it).
Service has never been extraordinary here, I’ve always been checked out by a high schooler that’s preoccupied with chatting up the baggers.
They have a Starbucks and lottery at the entrance with customer service — so I guess that’s a plus — but I don’t think this place is open 24hrs a day anymore.

This is a very nice store but the customer service is poor. I’d rather go across the street to Publix where the employes are helpful & friendly!