Stevens Forest Exxon

This is a review for the service station. Hector, the manager, is a truly honest and helpful mechanic who will do great work for a fair price. He’s as rare as a unicorn, in my experience. Recently, I had a terrible experience with another local mechanic (see my reviews if you’d like to know who and avoid them) and they tightened my oil plug so unbelievably tight that when I tried to change it myself, I rounded the bolt and could not get it off. Hector got the bolt off, provided me a new one (since the one Advanced Auto sold me was wrong), and used the oil and filters I’d already bought so I didn’t have to pay full price. I doubt many mechanics would do that. Plus he fit me in at the last minute. Any work I can’t do myself will be going to Hector from now on!

Review on Service Dept:
Took in for an oil change, price is good for a basic oil change 25 bucks + fees but wanted to do a tire rotation with it… $ 30 bucks for the tire rotation, ouch. most places will throw that in for free. never had a place higher than $ 20 for a tire rotation.
talked to the manager, hector, see if he’d drop down the price a little but totally dismissed me, never really cared. Even said that’s lower than what most places charge. Every place i went to always threw that in. Guess this is the one place that doesn’t. I get that you don’t wanna budge on price but don’t lie saying that this is lower than most. I’ll give him the benefit of the doubt maybe he had a long day but he just gave a bad impression.

I didn’t mind paying more for gas since I lived so close. But now they charge for air, so I’ll be filling up elsewhere.

Highest price gas in the area.