Zaxby’s

Ridiculously Bad. That’s how I’ll begin my review. My wife and I thought we’d come in and get lunch after buying a new car at one of the nearby dealerships. I wish the restaurant experience was as good as the car buying one. Why oh why did I have to mention this nearby Zaxby’s?! Unfortunately, I was going on the experiences at other Zaxby’s restaurants, and thought we’d have a good experience here too.
Okay, now for the details. My wife had the Fried Chicken ‘Zalad,’ and I had the boneless Teriyaki Wings and ‘stuff.’ The ‘Zalad’ lettuce was limp, almost looking like a pile of green mush with chicken that seemed to be fried the day previous. My wings were drowned in sauce, the fries were undercooked, and the celery sticks were buried under the limp fries.
I had to get back to work, and my wife had to go home and transfer stuff to the new car, so she could get to work on time later in the evening. There was no time to raise a stink about the rotten food. Oh, I almost forgot, the floor was filthy. The place is probably owned by an, um, «out of town» individual, or someone who just doesn’t care one bit about customers; just their money.
My advice to the locals; go to the other Zaxby’s restaurants in the area. One that has consistently been good is the one on Two Notch Road. As for those of you who are passing through on I-​77, try one of the other restaurants on this exit, or keep going until you get closer to Charlotte if you’re heading north. Heading south, there are no real hassle-​free, ‘easy on, easy off’ exit restaurants until you get to the Orangeburg area.

Horrible. This was my first visit to a Zaxby’s and probably isn’t fair to judge a business by just one location. It’s obvious either ownership or management cares absolutely nothing about the customers. This place is right off the highway and probably doesn’t see much repeat business. It’s all about processing as many suckers through the line as possible. Who cares if customers have to wait 40 minutes for their meal? Plus, their combo meals don’t include drinks, so that’s deceptive. Almost ten bucks for a club, fries and a drink. You had to wait in line to get your drink after waiting in line to place your order. Our food wasn’t hot when it came out and was a minuscule portion. But see, when you place your order you have no idea it will
take this long. I don’t blame employees, they’re doing the best they can under the circumstances. It makes me mad this place is so busy, that people flock to this place when quality is so low. Hey, welcome to corporate American right?

Best Zaxby’s I’ve had it a while. There was a little wait, but it was definitely worth it.

Food was ok, service was poor. Asked for ketchup and was told they didn’t have any? (Drive up window).

Food was warm not hot and my double fries counted out to be 18 total fries. Dr. Pepper tasted like water. Drive thru was slow and workers were joking and not attending customers at window as the needed to be.

First time eating here and will probably be the last. I was unimpressed with the quality of food and felt it was over priced. Their «Texas Toast» is just regular bread that has been toasted. The chicken fingers tasted burnt, and dry. The celery sticks that came with the meal had the same thickness of spaghetti noodles. I would not recommend eating here to a friend.

First time at a Zaxby’s and was not disappointed. Wish they were out in California!
Had the special smoke and honey chicken sandwich combo meal. It was good value for the money. It came with fries and a drink. These were some of the best fast food fries I have had. The sandwich was good and hearty. My wife had the salad and she said it was the best chicken salad she has had at this type of establishment (fast casual).
Interestingly enough, this place is known for the fried chicken strips and wings, but 98% of the people at the restaurant were eating the chicken salads.
They must be doing something right! Will come back again.

Another delicious Zaxby’s. Nice & New location; I love you Zaxby’s.