CPR Cell Phone Repair Columbus

Shout out to Kevin at CPR. I took my inexpensive phone in for repair. Kevin was very patient in explaining what they could do (my lack of tech skills are legendary) and didn’t charge me when he repaired it quickly. Nice to have a repair shop I feel confident in

I can’t tell you how happy I am that I found CPR via Google. their quote to fix my laptops power port was less than half the cost of the other places I called– and they didn’t require unnecessary «diagnostics» for the obvious problem. They also completed the work in an hour! I’m a completely satisfied customer who would (will) recommend then to anyone! Thanks, Rafael!

I came in to fix my cracked iPhone 6 screen and was greeted by a very nice young man who did a great job explaining the process and prices. He was really efficient and I was out of there within 5 minutes and back in 2 hours with a perfectly replaced screen. The cost was $ 130 which is cheaper and quicker than getting a replacement phone through my Sprint insurance plan which requires a $ 200 deductible.

Used the Dublin location. S6 Edge screen replacement went south (stuff happens) and they took full responsibility and replaced the phone with a brand new one. Can’t ask for any better than that!

My daughter’s Nexus 4 had non-​responsive places on the screen, LG (the manufacturer) wanted me to ship it to them, but said that the repair would destroy all the data on the phone, including all the text messages which my daughter wanted to preserve. The young guys at this CPR store preserved all the data, updated the software, and replaced the screen/​digitizer for what I thought for a very reasonable price. The guys are competent and personable.

I was a customer 2 times in one month from dropping my IPhone 6 and needing a screen replacement. Both times I went to CPR for repairs paying the full price of $ 150. Less than a month after my 2^nd screen repair, the top edge of my screen began to lift. When messing with it to see what was causing the lift, it cracked. I called in and I went back to the same location on campus/​short north and explained what caused the damage. The manager, Ofek, immediately got defensive and would not replace the faulty screen. He offered to have me pay $ 100 for the screen and he wouldn’t charge me labor (on top of the $ 300+ I had already paid the company over the past month). He had no sympathy towards me for giving his location repeat business or the faulty job from the last repair. He continued to haggle with me until I got fed up and left the place of business with no replacement screen. After you get a repair they say you get a 6 month warranty for the new screen, but if it is cracked they will not repair– even if the crack was due to their failure to fix the screen in the first place. I do not recommend going to this location or business. I thought by paying $ 150 compared to the $ 50 offers on Groupon I was getting quality service, but it is nothing but a scam. You are better off saving your money and going somewhere cheaper. They have lost a customer that would have stuck with them over the years.
Shame on them.

These guys go above and beyond every time I go in. I guess I could say I’m a frequent flier. I’m always dropping and breaking my phone, case or no. Every time I do, I can walk in– no appointment needed and they have it fixed within the next 1 – 2 hours. Today I dropped my phone and the phone separated from the backing, hanging by a few wires. In a panic I took it straight there, handed them my phone with no wait and it was ready and fixed in two hours. The most amazing part? They did it all for FREE! They saw that I came in pretty frequently (3 times in the last 6 months) and saw that they did the last repair and put my phone back together. They even upheld a warranty that I didn’t even know about and replaced my tempered glass screen for free too! Went from a super broken phone to back to normal in two hours without paying a dime. I have recommended CPR before but after today I cannot recommend them enough. Don’t go anywhere else!

Super helpful over the phone, very professional and replaced my screen in less than five minutes! I think it’s safe to say they basically saved my Christmas.

I spoke with a Technician about 2weeks ago, at the Campus location. I explained that my phones were on the Sprint network and needed them unlock for international use he put me on hold for about 5 minutes came and said YES we can unlock all 3) phones. I drove from Blacklick when I got here another Tech said they Can’t unlock them I was so upset made me waste time and gas… I will not recommend this company to anyone…

I have a really bad habit of butterfingers, constantly dropping my iPhone4. I have dropped and cracked the screen 3 times, and smashed out the backlight once. Each time, I took it to CPR. Not only is their staff AWESOME, super friendly and accommodating, they are really quick, and their prices, although high, are within reason (with the ‘insurance’ I had on my phone thru AT & T, it would have cost me 200 dollars to replace my entire phone, i.e. losing anything and everything that was not backed up on my laptop, and it would have taken me multiple days to get a new one, AND I would have had to give them my phone and be phoneless for days at a time. No thanks. cancelled that insurance real quick, as it was pointless.) At CPR I paid a little more than 100 with tax for a screen replacement– same for the backlight smashing.
Those are the only problems I have had with my phone, and they have been great each time. Highly recommended.

Replaced my shattered iPhone 4S screen in less than a half hour at a fraction of the price that apple would have charged me to get a refurbished phone. The employee who fixed my phone was the only one working that night and stayed a few minutes late to finish my repair. I would use this company again in a heartbeat.

Within the first 12 hours of having my iPhone, I broke the screen… I was somewhere on the verge of heartbreak and fury. I immediately scheduled an appointment at the Genius Bar, but began to panic after seeing that the usual charge is over $ 200.
The next day, my boss was trying to convince me to do it myself, which I did not feel capable of doing. He found CPR online and got the price, so I walked down to check them out.
When I got there, he seemed very confident in their ability to do this. He said they do it 3 – 4 times a day and its very rare for there to be a problem with their repairs. I felt very reassured in their ability and his confidence.
Upon returning later that day, my iPhone was as good as new. I am currently typing this review on it now. On top of iPhones they repair other phones, xbox’s, computers and many other electronics. If I have any more gadget problems, I will come to these guys for sure!

I really don’t like giving bad reviews to any business because I am aware of the trials and tribulations that a business had to go through to be successful. However exceptions have to be made in certain cases.
My brand new Nokia lumia 920 had its display shattered to smithereens. So I took it down to CPR to get a quote on the total cost estimate. While the person at the counter was quite courteous, he quoted a price that was almost $ 120 above another online based repair shop for the same repair. $ 20 – 30 difference is something that’s understandable but when the difference is $ 120, then they really need to revise their prices.
Not likely to recommend anyone with Nokia issues to go there.

I went in recently to see about having a screen repaired on my cell phone. I chose them as one of the possibilities for my repair because I read a good review. However, when I got to the store and went to the counter I was greeted apathetically and I didn’t feel the desire to earn my business. None the less, I proceeded to tell him what I needed done and asked for a price. I was given a price that was $ 25 more than a couple other places quoted me. I said is that the best you can do, as I have checked around. He said yes and that was it. He could have cared less if I chose to have my phone repaired there. That made me more than willing to drive down the road and have it repaired elsewhere. I chose the store because of a good review and because the store looked professional. All that glitters is not gold and I am glad I looked up others as a back up since I was apprehensive since it was just one review. Good customer service goes a long way.

These guys were great — friendly, quick, knowledgeable, no upselling, and eager to do the job for me as inexpensively as possible. I went in with what I think was a fairly minor problem — a broken ear speaker on my iPhone 4 — and they charged me $ 60, whereas the Apple store would have just swapped out my phone and charged me $ 150.