Hampton Inn & Suites Columbus Downtown

I had an absolutely excellent stay at the Hampton Inn and Suites in Downtown Columbus! The staff was an absolute pleasure to deal with. They each greeted me with a smile and continuously offered any help they could. They even gave me a complimentary razor and shaving cream, since I had forgotten mine.
The location of the hotel is second to none. You are placed right in the heart of downtown within walking distance of several bars and restaurants, as well as the Columbus Convention Center! The hotel also provides valet parking, at a small cost. When you wish to leave, you can call down and have your car waiting at the curb for you.
Then there is the room. FABULOUS! Flat screen tv, great wifi signal, beautiful view of Columbus, great stand up shower, and one of the most comfortable beds I have slept on in the country! I am not sure when the Hampton Inn and Suites was renovated last but everything in my room still appeared to be brand new. The housekeeping staff provided additional towels upon request. There was a convenient vending area right outside of my room. If you want more snacks or supplies there is even a great little sundries shop right next to the front desk!
I really enjoyed my stay and the Hampton Inn and Suites in Downtown Columbus and cannot wait to return!

As others have mentioned, the rooms are exceptionally well kept, the breakfast doesn’t disappoint, and the location couldn’t be better. However, for this review, I have to give major kudos to the staff for really looking out for me, the customer. After a grueling three-​day business trip, I left this Hampton Inn for what was destined to be a nearly 9-​hour wait for my departing flight (long story…).
While waiting in Port Columbus Airport purgatory, I received an email from Roxane (one of the front-​desk staff) notifying me that Housekeeping found my house and car keys while cleaning out my former room. Needless to say, I panicked a little. However, she managed to connect me with a taxi service that they would reimburse directly to take me to the hotel and back so I could claim my keys before I left town. All I have to say is that I could not have been more fortunate in finding a hotel staff that went above and beyond the call of duty to help an absentminded soul like me.
If I’m ever in Columbus again, this would be my number one pick as a place to stay. Thanks for being awesome, Hampton Inn!

Overall, my stay at the Hampton Inn was very good. The rooms were very clean, fitness center was nice, and continental breakfast was good. Only bad thing about the Hampton Inn was there are no microwaves and Refrigerators in the rooms. The impeccable staff is what stood out the most.
From the moment my colleagues and I walked through the doors we were very much impressed with Troy’s hospitality and promptness at the front desk. He really want above and beyond to make sure we were taken care of. This was our first time in Columbus so we weren’t familiar with the area. He recommended a place nearby for us to shop and eat. In addition he arranged the shuttle for us to get picked up and dropped off. As flight attendants, we stay at several hotels on a regular basis and so we really appreciate the enormity of attentiveness given to us.

A few blocks from the heart of Short North (Columbus’s trendy restaurant/​bar strip), this Hampton Inn is an amazing place to stay for business (especially if you need to be downtown or at the convention center).
The property is impeccably well kept, the staff is tremendous, the rooms are super clean and everything works, gym is great, breakfast is pretty good. The have coffee and tea available at all hours. They have free printing in their business center.
The strength of their wifi could use improvement. I had some issues with it during my stay.
Will definitely stay here when work brings me back to Columbus.

Excellent stay. Rooms are very clean. They have onsite gym, Pool and whirlpool. Great breakfast and delicious coffee. The staff is very pleasant and everyone greets you with a smile and make you feel welcome. Will definitely return for another stay when I’m back in town.

We stayed back in January for a convention, and while it was not connected to the convention center it was just a quick walk across the street. The room was nice and well cleaned, but the walls were absolutely paper thin. If people are outside your door, be prepared to hear them as if they were in the room themselves. Staff was very nice, especially someone named Jeremy, I think. The poor girl at the check in desk still got us a room last minute after a problem with our last hotel, even though the lobby was filled with people trying to get a room. She was a doll.
We did have a little problem with the GM after my fiancé mistakenly thought the items in their suite shop were complementary. He didn’t see any prices and noticed that there wasn’t a cash register like any traditional shop would have had, only an unmanned window to the check in desk. He said it was an odd and confusing layout, and I must admit he shouldn’t have assumed that it was complementary but I took a look down myself and I did think it was a strange and confusing layout as well The poor guy was distraught after he was yelled at by the GM and threatened to have the cops called on him over a bag of chex mix. I felt like the situation could have been handled better as the GM was a little boorish over the incident, and I was appalled by his tone and manner.
If they haven’t already, as this was months ago, they need better signage down in their shoppe to alleviate any problems like my fiancé had or at least mark their window with a «pay here» sign. Again, the GM was a little crude about the chex mix incident, and brutishly gave us 30 min to pack up our stuff and leave while reminding us that we weren’t getting money returned for the night we wouldn’t stay. I still stand by my opinion that the situation was handled very poorly, even though I understand that theft is not tolerated, but a little empathy about the confusing suite shoppe would have been nice.
I do believe Jeremy gave us a refund for our un-​stayed night; I think he felt bad for us.
You can find a photo of their suite shoppe on their slideshow right on the homepage and judge for yourselves.

Stayed here recently for work and it was terrific. Great staff, Clifford is a one-​of-​a-​kind character and he made everyone there feel like a guest in the truest sense of the word. Rooms are very clean and comfortable and you can’t ask more for location, I was able to walk everywhere all weekend.

I’m not sure where to start on this place, honestly. I guess I’ll use the Sandwich Method here.
I’m not hoity toity, fancy, or pretentious. Here’s the thing though. when you’re paying a pretty big chunk of change for a hotel, you should get what you pay for. It’s gorgeous, clean, and the wifi was fast. Nice beds as always too.
Here’s the bad parts… I literally waited 5 minutes for anyone to get to my car at Valet I’m just standing around like where the hell are these people? (24.00) btw. which isn’t a big deal … Just drove 4 hours, kind of wanted to just check the fuck in and take a nap already. So, we finally get checked in, yadda yadda. Walked into a clean room, thought everything was kosher. THEN, about 20 – 30 minutes later, no knocks, no «house keeping, you want me to fluff pillow ?» or anything… 2 people just barge in while, well, how do I put this… You know when a man and a woman love each other and things happen. YEP. Right then. Fucking unbelievable. Seriously? It’s THREE PM, I’m checked in, fucking KNOCK. Terribly embarrassing.
We were LIVID. Of course, I went down and said my piece about what I thought about the situation…
6 hours later, I get a call… «We comped your room and we are SOOO so sorry «
Sure. I get it. Mistakes happen. I let that go…
I then check my bank statement, I get charged TWICE, instead of getting a refund. Lovely… I had just spent a shitload of money in The Short North district, and then 200 more dollars get pulled on top of the ORIGINAL 200 they charged?! 3 – 5 business days to get ALL of that back now. Perfect.
BUT, Everyone was very nice. They tried to accommodate, yet didn’t do a very good job…
The coffee was very good.
I’m just trying to not want to hate this place right now.
I’ll give them one more shot… Hopefully they can get their shit together.
Cheers.

The property is gorgeous — everything re-​done with new high-​end finishes, and just a really pleasant place to stay. The wifi is easy and fast, and my favorite thing — SOOOOOO many outlets and usb plugs in the room. Wonderfully modern and convinient. And there is a very happy man named Clifton that you should hope is working when you check in. He is hilariously enthusiastic. Only thing I’d advise is that on a weekend, the club music from nearby can get pretty loud — I don’t know why the city of Columbus lets that happen.

Awesome hotel at an awesome location. Reasonably priced for downtown Columbus, and if you’re in town for a convention at the convention center, this Hampton Inn is it. It’s located right across the street from the convention center, literally takes less than 2 minutes to get there, extremely convenient. It’s also right next to the North Market, lots of eatery options.
This Hampton is also bigger than others. Nice big lobby, and the entire hotel is very new, clean and modern. There’s freshly brewed coffee all day and complimentary breakfast in the morning. The front desk and the staff were very friendly. There’s a presidential suite on every floor, and they were so nice they even bumped me to the presidential suite (definitely coming back and staying here next time I’m in town lol). Valet parking or you can self-​park at the garage across from the North Market.

After driving for hours we arrived at the hotel to find out that the room we thought we had been given as a wedding gift had not actually been paid for, only reserved. The desk clerk we went to first was polite but cold, and I thought we should just go to another hotel. But the supervisor, Ms. Sura, took over at the front desk and helped us problem-​solve in a kind and efficient manner. We are grateful for her help and ultimately had a comfortable stay.

Stayed here this past weekend for a Bachelorette party and we had a BLAST!!! The staff at the hotel are amazing — Clifford was literally so very kind and happy! We all absolutely loved him — the other people at the front desk were also helpful! We were a rowdy bunch & they took great care of us. I was especially impressed with their continental breakfast — it was delicious & much much better than most. So many options!
Overall, we had an amazing stay here & I would highly recommend!

Very nice hotel! The front desk workers were friendly, and the rooms were clean and stylish. The pillows were awesome. And the breakfast buffet was delicious. I’d definitely come back.

Worst Hampton Inn we’ve ever been to, and we are frequent Hampton stayers. The staff was overwhelmed and unfriendly, valet is under staffed and very slow, and the only place that had air conditioning was our room (thank gosh). The breakfast area was so hot that it made the food disgusting, and the juice was all room temp. Save yourself $$ and stay 15 minutes away at the Polaris or Easton Hampton Inn.

First impression — right across from the Convention Center, so that was a huge plus for us. Very convenient access.
The room was nice — as Hilton Hhonors members, we were able to request a higher floor. We got the room right next to the Presidential Suite.
Great pool and hottub, but no poolside towels. That was a bummer.
Free breakfast is always a plus! Not quite what Embassy Suites offers, but still decent, with omelettes, sausages, and potatoes, and waffle makers, and usual pastries and bagels.
Front desk service was exceptional. Christine (Kristine?) ended up taking care of a lot of things for us, and made the stay very pleasant. Oh, the complimentary toiletries were a godsend when our luggage was misplaced by Southwest Airlines. Thank you, Hampton!

The hotel was recommended by the wedding couple for its convenient location. Everything around in The arena district is walkable and easy to navigate. Rooms are very nice, recently updated with very nice bathrooms-​best hotel bathroom mirrors I’ve ever seen.
Pool and gym facility were better than I’ve seen, breakfast was fine.
Our only issue was getting in and out of The garage during two festivals.

A great hotel for the price. Reasonably priced and conveniently located to OSU, downtown, Arena district and Short North. Clean with updated, contemporary styling. Not a super fancy hotel, but definitely nice enough for me. Very good breakfast buffet that is free, and free WiFi. Was shocked when I was upgraded to a suite for free! A very happy surprise. All employees I encountered were super positive, helpful and friendly. Clifford abounds with outgoing enthusiasm and welcome.
Toiletries provided were pretty basic. There were not any full length mirrors anywhere in the room. The toilets flushed extremely loudly like a jet engine.
Overall I had a great stay and would definitely return.

I’ve stay in my fair share of hotels around the world (once logging in 221 days in one year) and I have to say that I was really impressed with this Hampton Inn and Suites.
First of all, this was the nicest Hampton property I have ever seen. It looks newly remodeled and done in contempory style. I could have mistaked it for the Hyatt Andaz property easily. The hotel staff was extremely friendly & helpful and the suite I was upgraded to was very spacious like I’ve seen at the Embassy Suites.
I’ll be honest, I don’t get too excited when I have to visit Ohio but this really does make the difference for me when coming out to Columbus. And its proximity to some nice restaurants and bars is an added plus.
I didn’t not stay over the weekend or during an event but I would think it can get a little crazy outside with college bars around the corner.
All in all, an unexpected nice find.

I never thought I would give a Hampton Inn 5 stars…
For a Hampton inn this is the best you get. I got a suite, which was huge! Nice fixtures and furniture then any full service Hilton I have stayed in! Extreme clean, no smells, no stains on linen.
Valet Parking only, I missed it first, Valet is located on the side of the building.
Door greeter is nice and friendly, although I think unnecessary for a Hampton Inn.
Location is excellent for walk-​ability to any kind of restaurant/​style. Personally I checked a few out and they were all too loud for me to work and have dinner. I drove 1 mile down High st and found even more restaurants!

Me and some co-​workers stayed here for the Arnold Classic at the convention center. This place was pretty nice, but it truly was the people that worked there that made it such a wonderful place to stay. Clifford is a ray of sunshine here — he is always ready and eager to help anyone with anything– whether it’s putting away your luggage or getting you coffee! He is very high spirited and is a staple to this hotel running smoothly and keeping guests feeling very welcome! Another great employee here is Jeremy. He anticipates customer needs like no other and is very accommodating.
Best tip about this place: There is coffee and tea in the front lobby right by the elevators for on your way in or out!

am a fan of of Hampton Inns in general. Hilton provides a consistent brand across the country. They are really good for families with the free breakfast. This hampton is in a great location in be short north and near the market – and close to 2 Jeni’s ice cream shops! There are lots of restaurants and bars within walking distances. Like most Hampton Inns this one has a boutique-​y feel. Rooms were clean. The staff were very friendly and helpful. I found the business center to be comfortable and the equipment in good working order. Would stay here again!

One of better Hamptons I have stayed at in awhile. Location is great — across from the Convention Center and the North Market. They are in the middle of a renovation and I did stay in one of the updated rooms so all good there. The staff was great — super helpful and friendly. They offer the standard amenties: breakfast, free wi-​fi, cookies in the lobby. The only con was the valet only parking. But the valet did make it easy by letting you text a number to get your car instead of calling.
Overall, great value for a downtown hotel — I would recommend to other co-​workers and stay here again.