Hh Gregg Appliances

the absolute worst store you’ll ever find. no nothing salesmen who lie, horrible customer
service & they dont care. do not buy an extended warranty !!! when you
try to use the warranty on one of their crappy products, they
give you the run around and refer you an appliance repair company who gives you the run around, horrible, horrible, horrible.

I ordered approximately 3 thousand dollars of kitchen appliances from the Taylor road location and was supposed to have them deliver them ⁵⁄₂₂. It is now ⁵⁄₂₄ and I still do not have all of my order. They are telling me my delivery will be ⁵⁄₂₆ which is Memorial day so I’m not really expecting the best outcome. I have been rescheduled multiple times for multiple issues, from damaged goods to miss-​understanding on when they were to arrive. It has now been twice I have received a phone call to reschedule because the merchandise was damaged at the distribution center and they need to have another one sent in from Indiana. Every time I have received a call from a different person who said they were sorry but it wasn’t their fault. I would love for someone at this business to have someone step up and actually fix the problem instead of apologizing. I have always heard that customer service with this business wasn’t the greatest but there has to be some sort of accountability, I am willing to sacrifice some service for cost but this has been ridiculous.