Jersey Mike’s Subs

This place does a 5 star job of making you feel unwelcome.
Entire staff was focused on talking about little league baseball. Just let me stand there doing nothing.
Another customer seemed to be waiting a long time for a hot sandwich.
No sense of urgency or customer service here.
Went to Firehouse subs.

Very disappointed w service lately. Usually very happy w service and overall experience. Manager failed to fill an order I called in. Drove in to pick up my order and although there were no customers in the store, no one had even started making my food. Very frustrating experience. Not sure why I took the time to call in my order in the first place if that’s the service I was going to be provided. I normally eat here atleast once a wk but how I was treated today I won’t be back any time soon. Very sour taste left waking out.

Best place to fill your stomach. Great customer service and the handmade quality of the sub is better than any other restaurant in Columbus! I highly recommend getting the Philly!!!

Ok so the couple times we’ve been here it has been soooo yummy! The only thing that’s kinda not cool is the fact that while you order they ask you to add in a tip? Like ok how about we get through the whole process then tip if we feel after that it’s deserved! The sandwiches for the price are pretty ok. Worth trying to see if your likings match up! Will continue to go but not that often as you feel pressured to tip

We recently had Jersey Mikes cater a farewell luncheon at BMACH.
*Pros:
The sandwiches were really good, everything was fresh.
*Cons:
They were over half an hour late delivering the sandwiches.
*When asking if there was a military discount, they said yes. Yet when it arrived we had to pay the full amount.
*When we called to ask what happened, they said to bring in the receipt in and they would «take care of it». We showed up with our receipt and the manager said they would not refund anything. There is not any discounts on catering orders. He literally stuck his hand out to shake my husband’s hand and walked away.
*Not very friendly customer service, very matter-​of-​fact.
Not looking to do business again. Thanks but no thank you.

Brah.

Jersey Mike’s is probably my favorite sub place. They pack so much meat and fillings into the sub and you definitely get full. Not that much more expensive than getting a footling at Subway… But way tastier and fresher.

I love, love, love the original Italian. A good tip to eating cheap here is to order the large to split among 2 – 3 people. They slice their meat right in front if you and they cook to order cheese steaks. They have the best cold subs. Try it Mike’s way.

This is a great Sub restaurant. Way better than any competitors. The owner puts attention to detail in every slice of meat on the sandwich, and the servers do a great job of explaining the menu.
The food is served deli style (meat cut in front of you), which makes each sandwich extremely fresh. I cannot wait to go back!

This place is pretty good. Good food, good service and very friendly staff. I was pleasantly surprised would definitely eat here again!

By far the BEST philly cheese sub I’ve ever had! This is my new favorite sandwich place!!! :)

Excellent service and a great sub.

Best Subs in Columbus. Always great food and service

The previous poster’s experience is hard to believe given my experience at this location. I dined in, mind you, and was probably the first customer of the day having walked in at 10:30a. Service was super friendly and very competent. The store is relatively new and everything was spotless. The owner took my order and another employee built my giant #5 on wheat. It looked so good when I opened it up at the table I had to take a picture of it. She was a little heavy on the pepper relish (which I’ll admit is no Lenny’s) and vinegar, but that was my fault. Too much acid combined with the pickles. Everything was fresh and tasty.
This place is hands down the best sub chain out there so be sure to give it a try. The owner at this location seems to take pride in his store and the brand.

Jersey Mike’s has some of the better sandwiches available in Columbus. Good bread and good ingredients (if lacking variety), should make this place a slam dunk. Good sandwiches fast for pickup (or eat-​in) is a convenience N. Cols has lacked.
Except when they don’t actually make your sandwich. Saturday was the third time I’ve called in an order, given them ample time to make it (on Saturday, 30 minutes) and found it unmade at time of pickup. They weren’t swamped or busy — there was literally no one in the store and a gaggle of teens hanging about behind the counter. When I walked in a gray gentlemen was very friendly and asked «what kind of sandwich can I get you?» And I responded «no need! I called mine in a half hour ago!» This triggered 5 teenagers simultaneously turning around and staring comically at the empty counter where I’m sure my sandwich would have been had they actually made it. Since this was the third time they’d done this, and I had a hungry friend waiting in the car to go to ATL to catch a flight, I asked why they hadn’t made it when I called it in. The grey fella got dark in the brows and asked «do you want me to make you your sandwich OR NOT?» with a hearty helping of Jersey «tude.» I said «NOT.»
I made my friend a fast sandwich at home and she arrived at ATL on time. No thanks to Joisey Mike’s.
I would really like this place if they could just get the simplest thing right — taking an order over the phone and filling it.