Pizza Hut

How can I not give it 5 stars? Carryout 14 pizza’s. I called in at 930AM with an order for 14 medium pizzas. What a deal. Everyone got to choose as many toppings as they wanted, all for $ 6.99. The day before, the woman on the phone helped me figure out the «end-​arounds». Don’t pay for extra cheese… order Cheese lovers with meat and veggies added. Get Pepperoni lovers (double pepp, double cheese) with added veggies.
If this order is a barometer of what’s coming, it’s not crust seasoning or drizzle. Only 2 got crust seasoning. Only one got drizzle. That’s ¹²⁄₁₄ that said no thank you.
Our order was exactly right. They opened every box as I checked them off my list. Ready at the requested time. Very hot. They tasted CHAIN good. Pizza Hut has really stepped up their game. Without asking there was plates, napkins, & seasoning packets waiting.

This is, by far, the absolute worst delivery service I’ve ever had from a pizza place.
Their wait times in the middle of the week, during the day, are over 2 hours… and you’re still lucky to get your delivery on time. If you’re lucky enough to get your pizza during this lifetime, it’s often undercooked and arrives at room temperature.
The last time I ordered, the online confirmation said 1 hour delivery time. After an hour and a half, I called the store to see what happened, and I was assured it was on its way. 3 hours after I ordered, I still had no pizza. I called again to cancel, and was offered a free pizza, which I declined… because what’s the point if they never bring it?
I’ve had these issues multiple times, so I never order from there anymore. It’s unfortunate, because Pizza Hut is my favorite pizza. If I want it, I have to drive to Canal Winchester to pick it up.
This is the only negative review I’ve ever written. I’m not an online troll that writes bad thing about every place. I consider myself a very easygoing person, and I don’t go out of my way to bash a business or complain; but I can’t stress enough how terrible this location is.