Rosati Windows

I’ve read these reviews here and was surprised. My husband and I had our back windows replaced about 10 years ago and the entire process was good. The small issues with a crank and lock were quickly fixed two years later. We also purchased a sliding glass door with blinds between glass and had very professional installation and good service, although they were odd size so we paid more than I wanted. Today we are going back to see about buying a front door. I will expect the same good service as in the past, unless something has changed since our last visit. It really is better quality than box stores. If you plan on staying in your home the long haul I would really recommend this company

We replaced all our windows about 2 years ago. We have had a terrible time with lady bugs getting in. I mean terrible 50 or so a day. I can’t figure out how they are coming in, but if bugs can get in, cold can too and heat get out ughhhh

A friend of my fiancé recommended that we check out Rosati when we were looking to have a window and sliding door replaced in our house. We went to the factory showroom and looked around for awhile before we were approached by a sales rep. I won’t say that we got hit with a high pressure sales tactic but he was fairly heavy-​handed with the «good» things. Fortunately, we liked the product and the price was significantly lower than lesser quality windows from other places.
We placed our order and were told that it would be between 9 – 11 weeks before they would be installed. The sales rep was pretty honest about how backed up they were with orders/​installations. It ended up being 12 weeks before we got them installed. The installation went surprisingly smoothly, there were a couple issues with some water damage around the sliding glass door but they were quickly and capably fixed. And, after the last week of frigid weather, we couldn’t be happier with our purchase. We are already thinking about having them come back and replace the other 5 windows in the house next year!

My house had Rosati windows when I moved in. Nothing fancy about the windows… they do the trick. However, I received some of the worst, most rude customer service I’ve ever experienced when I had to call and schedule a repair. When the time comes to purchase new windows, I’ll be shopping elsewhere.

A good friend recommended them as he was happy with his whole house window replacement. I’ve seen their ads and I’ve experienced the high pressure sales pitch from other companies as they mention. The only fault I could find with that ad is Rosati had no pressure sales, but it was sales with a real lack of interest. I replaced all of the windows in my house around 1988. Due to storm damage I had to replace two windows this time. To me the sales guy seemed less interested in my small job. «Here is our window, here is our price, call me. » Had I not had a good recommendation I would have went elsewhere.
That said, I’m glad I didn’t go elsewhere. The installation went pretty well, though there were problems unrelated to the window, but related to my storm damage that complicated matters somewhat, but Rosati was up front about that. Once the windows were installed, I could tell they are of a better quality than what the original, now defunct company installed previously. I did have a minor warranty issue that they quickly resolved.
My only other complaint is that Rosati wanted to send a Quality guy to look at my windows when they were completed, but they weren’t very accommodating with my schedule on this. They probably could have been more accommodating with scheduling and billing, but it wasn’t too bad for me since I work 2 blocks from their factory.
At the end, I like my windows and I wlll probably give them my buisiness when I replace doors soon.