Top Nails

IF ONLY YOU COULD GIVE ZERO STARS! I’ve recently been looking for a new nail salon. This one is pretty close to home. Although they don’t have the greatest reviews I wanted to give them a try for convenience purposes. HUGH MISTAKE!
So the first time I went, I waited for over an hour. 3 techs all busy with other customers. I was patient, I didn’t have an appointment so I was fine with the wait. when I finally got to get my nails filled Sophie did them. I really like her technique, and my fill lasted 2 ½ weeks. I could have possibly gone three. She told me to come back, and she had the nerve to tell me the last place I went to the design was ugly!!! who does that??? But I honestly wasn’t offended truth be told I got plenty of compliments on the nails she described as ugly, but received ZERO compliments from her work… ijs! I don’t like to overdue it so I only get designs on my ring fingers. The right nail was pretty, the left… not so much:(
Lets fast forward to visit #2. So I had my 4 year old son w/​me and I usually don’t take my boys for obvious reasons, but I broke a nail playing basketball w/​my toddler (the mommy life w/​3 little boys), and I wanted to get it fixed before I went to work on the night shift. So I pop in and ask (Ryan I believe) if there is a wait. He said: «No wait, they just in back». So I brought my son in & 30 minutes later I’m still waiting. So I go to Ryan and ask if he knew how much longer it would be before Sophie was available. First he ignored me. Then I guess he was uncomfortable w/​me just awkwardly standing there. So he finally says w/​an attitude «she on phone» then he shrugs makes this disgusted face like I’m inconveniencing him, and then he gets back to work. So my son and I left and I had to go to work missing a nail. Although I asked if there was a wait time. If he would have told me initially there was a wait I would have went somewhere else, and still made them my go to shop… But never again!!!
BTW, I wouldn’t get my feet done there! On my first trip there the pedicure tool was dropped on the floor the guy picked it up and just continued cleaning the ladies feet. He left went to the back came back and kept the same gloves on. Just a little fyi.
Sophie seems really annoyed when you pay w/​a card. I get there’s a transaction fee but it’s 2015 get over it!

I’m so in love with this place… it took a long time for me to find a nail technician that knows how to be consistent, fast, and keep my nails on point… don’t take my word for it… try them out!

This was the most aggressive pedicure I have received — not in a good way as my feet aren’t soft like they usually are post pedicure. The place smelled very toxic and things seemed dirty the longer I sat in the salon. It took me forever to find my nail polish color because ALL the names were worn off the bottom. Everything was covered in dust. I question the sterilization of the tools used. The nail tech was aggressive with my pedicure — it was more painful then relaxing. I’m also pretty sure she nipped my cuticle too close on one of my toes. I should have said something when I was there and am now regretting not mentioning my concerns.

Ugh, I have been going to Top Nails for more than 10 years and now I will not. Since the new ownership, it has been HORRIBLE. My sister and I went in there for pedicures and there was no one there except three nail techs on their phones on the pedicure chairs.
We were greeted and were sat on the pedicure chairs. The two techs assigned to us didn’t even ask us which type of pedicure we wanted and went straight to work. The whole time the two techs talked amongst themselves in their own language while the third tech was in the waiting area watching videos on his phone out loud.
The nail job was simply horrible. I asked for three coats and the color was not opaque. I got a bright red nail color and could still see my bare nail below the color on some of the toes. My calluses were not even dealt with as the service I used to receive with the previous owners from Top Nails. The callus remover device that they use was so dull that it felt like a worn down scrubber rubbing against the bottom of my feet.
I started few minutes after my sister yet I finished way before her and when she was getting her top coat applied, I was already drying my toes.
We spent $ 60 to receive a horrible pedicure between the two of us. I was better off doing my own pedicure at my own house had I known this was what I was getting for $ 30. I was just glad that I didn’t choose to select the deluxe pedicure, which I always do!

I would literally give less than one star if possible. I went in on my lunch break because I had had the same manicure for about a week and a half and it was looking pretty tired. When I left, my nails looked WORSE than they did when I came in. I mean, honestly, it looked like I had let my four year old niece paint my nails.
I also specifically asked that they cut my nails down a bit and they did not. At one point, I reminded the technician, but he just nodded and proceeded with what we was doing. I do not think he could understand me, which, I don’t have a huge problem with except for the fact that it resulted in me not getting what I wanted.
Manicures here are relatively pricey ($ 18), so to walk out and immediately remove the polish is a huge waste of time and money, but I was mortified to go back to work with my nails looking like they did — lumpy and with polish all over my fingers.
I am also not convinced that this place is hygienic at all. The technician just used tools that had been sitting out on the desk when I walked in. This doesn’t necessarily mean they hadn’t been sterilized, but I am willing to bet that they had not.
Will not be going back, which is a shame, since it is extremely close to my office.

I moved into the area a year ago. I get my nails done every two weeks, pedicures too. I tried this place first and wasn’t to impressed. The workmanship was alright but I felt rushed and shuffled around. The next two months I tried all the other places around the area… nothing to review… So, I gave them another try. I was very impressed the second time. I walked in and was treated very well. It was busy, yet I wasn’t rushed. The staff was very nice and helpful (was my first time trying gel polish). The salon is very clean and the prices are very reasonable. Never groom yourself on the cheap…

This place does a great job on manicures and pedicures, but they are not always the friendliest people! They tend to be very busy with lots of clients coming through, and I feel like every time I go I get pushed out. No complaints on the service though — I would recommend Top Nails for a manicure or pedicure.

This place was only chosen because it could accommodate 3 women in need of manicures and pedicures at 7:15pm on a Thursday night.
I was impressed with how top notch the massage chairs were. Not only did it massage every square inch of my back but my buttocks as well. It’s like the third best feeling in the world. Yes I like butt massages, so what.
The salon is clean and they seem to practice health regulations i.e. wearing masks and latex gloves.
My only gripe would be that my pedicure felt rushed. When I spend $ 28 on a spa pedicure I want to feel relaxed and pampered.
It reminded me of the time my friend went to Mexico and got a hooker. All he wanted was some light kissing to get in the mood but the hooker kept saying «no kiss, I no want you fall in love wit me».
It’s not like I wanted to mack with the guy giving me the pedicure but maybe a little rub on the feets, ya know to get in the mood?