Trove Warehouse

Good selection. However we decided not to purchase here because of their no return policy. We liked a pair of chairs and wanted to try them at home to see if they worked with our table. We would have returned them the same day. They were adamant about no returns. They lost the sale.

Ordered a custom piece from the store. Upon delivery, noticed that it was the wrong color and called to tell them. I simply stated that I had received the wrong couch. Before I could say why it was, the associate immediately said, «Nope, it’s the right one.» After asking to continue, I told the associate it was the wrong color. When I had called in to order, I asked that it be modeled after one on the floor, specifically saying «the blue couch.» They ordered a charcoal couch. They claim that the floor model was, in fact, charcoal. The owner came out to view the piece, and was INCONCEIVABLY rude, accused me of being color blind, called me ridiculous, and eventually told the associate that tagged along that they were just leaving before coming to any resolution. The associate eventually offered up taking the piece back, for a restocking fee of 25%. So in order to get the right couch, I will have to pay them an extra 4 – 500 dollars? Simply put, I will never shop here again after the abysmal customer service.

Absolutely love this store! On trend, affordable and quality-​made furniture and accessories. Staff is friendly and helpful. Only drawback is their limited hours.

Yikes. Visited twice to purchase sofas. They were to contact me when fabric sample book becameavailable. Okay — it was their early days and I got lost in the shuffle. Bought new home this spring and stopped in again for new sofas. To say they lacked customer service would be an overstatement because I was never greeted but was, in fact, physically bumped aside by sales staff. Two strikes, I’m done.

If you have not been here, go now! Get in your car and go now. Well if it’s Thursday through Saturday because that’s when they’re open.
We’ve bought several pieces here and are pleased with each one. They change out their floor on a regular basis; so go in often to see what new stuff they have. Prices are very reasonable. Think Arhaus except without the snobby staff and half the price.
We go even if we are not looking for décor. Love this place!!!