Wendy’s

I don’t expect much from a fast food joint. But I do expect them to get my order right. 9 of 10 times my order is wrong. Knowing the likelihood of them getting it wrong, I try to repeat myself while giving the order, only to be met with a nasty «duh» attitude. Then they still get my order wrong. A majority of the time I’m only asking for no salt on my fries, which I see them include on the order screen. I am well expecting to have to pull aside to wait. Even then, they still put salt on my fries. It’s like they get into a rhythm and accidentally put salt on the fries, then just give them to me anyways. Not cool. I don’t usually review fast food restaurants because my expectations are low to begin with and I am one to give the benefit of the doubt. But this experience has been consistently bad enough to review.

When I went to this Wendy’s, Eli Manning was working at the register and it was really surprising to me. I was really surprised. I guess this is a test Wendy’s since the corporate HQ is so close so they test out new products here all time. The gravy was delicious and I can’t wait to dip another burger into some yummy gravy like that!

I love Wendy’s. But the service of this store is so sucks. I drived through 15 cheese burgers, she just laughed on the other side. And when I asked her for our burgers. She said she thought we are kidding. The demand of customer is just a joking? Then she told me we are closed. However, after we left, there are still open for sale. I don’t know what should I say. If you don’t want to serve for us, you can just told me.

Drive through is ridiculously slow. Rather go dine in elsewhere instead of waiting for this. Unless you have 20 mins to spare for the drive through experience, I recommend elsewhere. The food is what you expect from Wendy’s.
¹⁄₁₀ for efficiency
¹⁰⁄₁₀ for food quality

Had a 20+ minute drive thru experience today trying to get a «quick» lunch for kiddos after church before picking apples. Totally regretful we stopped at this location.

I love the new black bean burger!!! Please bring to more Wendy’s locations! The fries were well prepared here too and service on par. I really hope the black bean burger makes it through to all Wendy’s locations.

they screwed up my order. didn’t bother to confirm what I said to them. better luck next time

I didn’t get to eat here because the line was so long that the cashier left the register and I think went to make food. More than 5 other people also left the line. They lost all that business because they can’t keep up.

This is a new concept Wendy’s. And while it’s nice with the fireplace, they really don’t have much seating for the area in which they are located.
This is not a very friendly restaurant if you want to sit in a booth and you are, let’s say, full figured. It’s very cramped and uncomfortable.

The drive-​thru was quick and the employees were friendly. Everything in our order was included, though we were very specific about not wanting chives on our baked potato and it still had chives on it. Otherwise, pretty standard experience. We don’t do fast food a ton but if we did, this Wendy’s is a fine option.

I normally never rate a fast food place above a three, the only reason I am not rating it a 5 is because. .. It’s a fast food chain.
But! It is easily one of the nicest I’ve been to. There’s a glass fire place, clean cut trims and tile, fresh colors and bright earthy red tones. So there is an ambiance worth noticing.
Now there is a build you burger option with the classics as well fresh and interesting options such as spring mix greens, garlic aioli, blue cheese among others, and pretzel buns. Definitely enjoyed the concept.
If you need to grab some fast food, this is definitely a fresher concept.

So I don’t really review fast food chains because, let’s be honest, how often does it deviate from what you’re expecting right? and even if it does, it’s not like you’re super overwhelmed or underwhelmed.
Anyway, I decided to review this Wendy’s because it’s basically my go to restaurant when i’m running late and i have to pick up something before class.
Yes, it IS nicely renovated. let’s get this out of the way. I do like the look, the coke choices are nice, but honestly, i don’t need raspberry diet coke.
Ok, so the reason for my review is the inconsistency of this place, which drives me crazy! I expect a burger and hot fries in a timely manner, but about half the time I go, I either get luke warm fries, half a serving of fries, or it takes literally 10 minutes for my order. The other half, it’s fine (i.e. what you would expect).
Honestly, i’ve been here maybe 10 or so times, and now i’ve moved on to another fast food in that area since they just can’t seem to get it right consistently.

This location has just gone through a renovation/​remodeling on the inside and outside. It’s truly a 180 degree transformation! The look on the inside gave me the welcoming feeling like Starbucks. This place has a fire place and plenty of tables/​chairs (four-​legged, IKEA esque design), and comfy leather lounging chairs for long chats by the fire. The clean, smooth surfaces, and natural colors remind me of the new age look — simple yet sheak!
My food was delicious! Fresh, hot burger. Soft bun. Fresh hot fries. The way this chain is now wrapping their burgers and placing them in the paper «bin» — a much more professional look! Customers get their own drink. The drink machines are touch screen, and the ice/​pop comes out of the same spout.
I prefer Eendy’s over any otger fast food joint out there. I feel this advancment is great for the corporation. I like the new direction they’re taking to attract clientele.