We were incredibly pleased with UPack from the time of sign-up until they picked up the trailer at our new home. Moving from Los Angeles to Minneapolis was a lot of work, but made much easier by using UPack. Their customer service was fantastic, they provided more than enough moving information, and were always helpful and quick to answer our questions when we called. The trailers were prompt and arrived on time for each scheduled drop off/pick up. The trailer was the most economical and affordable option we found by far of the options out there for the space. And being able to track our trailer en route was not only helpful, but just kind of fun! We would highly recommend them to anyone, especially those looking to move across the country.
Francis C.
Évaluation du lieu : 4 Springfield Township, NJ
I thought these guys were ok. This review is for the origin terminal in Compton that picked up our Relo-Cube from Torrance. I got a quote for a relo-cube going from CA to NJ that was slightly less expensive than their main competitor. So I went with them. The price is determined by the miles traveled by the relo-cube from residence to local origin terminal to destination local terminal to final residence. I never had an issue contacting customer service. Scheduling a relo-cube delivery and pickup was easy and they were generally on time. You do have to be there for the delivery as you have to show them where to park the relo-cube. A small forklift carries the relo-cube nimbly into the parking spot of your choice. You sign the paperwork and you pack away at your own pace. Call them when you are ready for it to get picked up and you don’t have to be there. Keep in mind to understand the limitations of your parking situation. Luckily we had a nice driveway to park the relo-cube, but if you have street parking, you might want to check with the town to see what permits you might need. Also, they offer the option of renting a portion of a tractor trailer if you need more space than a relo-cube can hold. I didn’t go with this option because there was no where to put the tractor trailer. Think it through please. Overall a pleasant experience. Would use these guys again to move if you like to move at your own pace and not have to do everything in one day.