Airtight Construction, Inc.

We contacted ATC during a horrible storm in mid December. I was SO IMPRESSED they came right out within an hour. I thought to myself wow, this is great! Well it’s been over 6 months with more calls than I can remember and I CANNOT get them to call me back or finish the job.
I don’t like leaving bad reviews as I too am a business owner but people have to be warned. They have not stopped the leak in the skylight and roof and now the sheet rock at the ceiling is rippled and looks horrible, the worst part is that even in the slightest rain it continues to leak. In addition, we had some dry-​rot in our beams that extended out. They sawed them off like a poached rhino horn and I can’t get them to give me a quote on how to retrofit them as the look effects the whole theme of our A framed house. I managed to get a hold of one of the employees twice and he’s come out but they won’t seem to give me a bid or attempt to finish the job.
The whole experience was weird. They started the job installing these ugly safety hooks so that they can cable in since our roof is very steep. They started cutting the beams and clearing out the debris in the shakes and worked on our house for over a week without any kind of contract or bid. We kind of went with the flow because his business is close to ours and we had done some work for him so we figured it would be okay. We finally had to ask them to stop working until we had a formal bid as we had no idea what it was going to cost. Over $ 4K later we still have a leak and snub nosed beams.
I called and left a message asking if he just no longer wants to do business with us or if he was just a typical contractor that gets the job on the hook and then keeps you hanging indefinably.
One of the things that really makes me wonder is that they worked on our roof/​beams for about 10 days and the one day I ask them to stop working so we can all get on the same page regarding the work being done, cost and expectations was the day we got broken into. I am by no means saying they or their employees were involved it but that is the last time they worked on our house and seems very odd that they will not finish the job or return my calls.
I have not received a return call and had to move on to another roofer.