Appliance Fixed!

Excellent service even came the next day when I missed our first appointment. Efficient, came in, diagnosed the problem, communicated the cost to me. Within 30 minutes I had a working dryer! He even vacuumed and cleaned out the dryer to help prevent future problems. I will definitely call again when I have problems with appliances in the future!!! So refreshing to have a repairman come in and just get it diagnosed and fixed so quickly! He really knows about dryers (ours is 8 years old!

I have had my freezer ice maker, my gas oven, and my garbage disposal fixed by Jean over the last few years. Each time I scheduled an appointment and he was able to come out within 48 hours. He is a very nice man who is honest and straight to the point. It’s nice to be able to text pictures to ensure parts are ready when he gets there to avoid another scheduled visit. I would highly recommend Applied fixed!

Jean does great work at a reasonable price. He got both my washer and dryer up and running on separate occasions. He was easy and accommodating to schedule with. I would definitely use his services again.

Customer service sucks. I called to ask a simple question. Before I could finish, he had already answered no and hung up. I asked if he had a part, he said no he doesn’t sale parts. I began to say well perhaps you can help me… before I was able to explain my situation to see if they could do the repair… he hung up!
No Bueno! Lost a potential customer!

He fixed our microwave (oven combo) problem last year, price is reasonable.

This guy is awesome! Not only does he run a one man show he follows through! Had an issue with my dishwasher and assumed that it would cost more to fix then it did ! He came by at the time he promised and was in and out under an hour. Amazing! Will call again if needed! Totally affordable, reliable and trust worthy !

I called here after a bad experience somewhere else left me hanging… I talked to Jean, and set up an appointment. He came out, and is very professional. He arrived on time, in an up kept vehicle, not a run down POS. It was obvious very quickly that Jean knew what he was doing.
The spin cycle stopped working on my washing machine. Jean ran it through a number of tests to find and verify the problem. Unfortunately, when he found the problem, it turned out to be the most expensive part, and the repair would end up costing about the same as a new machine. Yes, I had to pay the $ 75 service call fee, but I DID NOT MIND. Jean worked hard to get this figured out accurately, and the money was well spent since another place almost had me dumping more money into this machine.
I would definitely recommend Jean and Appliance Fixed! Reasonable rate and quality, knowledgeable service. Thanks!

On time, professional, thorough, and provided info to prevent future problems with my dishwasher. Problem fixed! Very pleased.

He came out to fix my dishwasher charged me 75 dollars to come out and then charged 2 hours of labor did not fix the problem. Usually people charge service fee towards labor. He was very rude and slammed my door when he came in. I would not recommend him STAY AWAY FROM THE COMPANY

He arrived exactly on time. He was fast. He went step by step, analytically attacking the problem. I had no doubt that he would find the problem — quickly and Accurately. There is a discipline to good repair work. I also appreciated his gentleness with my children who were very curious about his work. The job was finished very quickly. He earned every penny and more.

Jean is a total professional and is absolutely great: he shows up when he says he will, is 100% focused on his job, he quickly diagnoses and fixes whatever is wrong, and charges a very fair and reasonable rate. He also regularly goes above and beyond the call of duty… which, in our case, has involved him jerry-​rigging shims, at no cost to us, to make it easier for us and him to move our oversized, heavy, and tightly-​situated fridge. We’ve used him twice with excellent results both times. He’ll be the first person on my list the next time we have any kind of appliance problems.

Repairman called when he was going to be half hour late. Started right into work, seemed very knowledgeable and fixed the dishwasher problem. I recommend!

Guy came to fix the ignitor. $ 75 service call charge. Now most places will apply the service call charge towards the labor cost! Nope, not this place. An additional $ 65 to install a new ignitor (10 minute job), plus the part of course, $ 95 with tax. Quote was $ 235.xx! Said forget it, went on Amazon and ordered replacement ignitor shipped including tax for under $ 20! I will do the 10 minute job myself, (after reading online just how easy it is) saving over $ 200!
Now if you didn’t want to do the job, you could still order the part and easily find someone to install for you for WAY less than this guy. Try craigslist or even put a request to your friends on facebook to recommend someone that could do it!
Don’t be taken advantage of like I ALMOST was!

Jean came out yesterday and I couldn’t have been happier with him! Last week the landlord-​supplied washing machine started making odd noises, like someone was firing up a chain saw when on the spin cycle. Uh oh! I called Jean and was relieved to find he could come out when I would be home. He called to let me know he was running a few minutes behind schedule, which I appreciated.
He happily explained (and fixed!) the washer. He had found one problem right off the bat, and then found another problem after he fixed the first when he tested it out. Nothing makes me happier than a repair guy that does a thorough job and fully tests everything out. Washer is working better then ever.
Jean was tidy, efficient, and happy to explain to me exactly what had happened and what he had done to fix it. He seemed like someone who understands and enjoys what he does.
That’s the last time I let the boyfriend do his own laundry!

Appliance Fix is the BEST there is when it comes to service. Steve is a one man show so he does get book up quickly. It’s better to wait for 1 – 2 days for an appointment for Steve then taking a high risk at another company that may take advantage of you. I had used his service six month ago and again today for my Samsung dishwasher. He was on time within the 1 hour window appointment. With his expertise he was done in less than 45 minutes. You will never feel you over paid for his services. You can take that to the bank.

Outstanding service! Jean gave me advice over the phone and came promptly the same day. Got right to the point in fixing my refrigerator. He was even patient with my barky puppy! Highly recommend.

Just used him again and he is very good!

Jean is an amazing guy! He shows up on time and gets the job done quickly and reliably. I have been using his services for the last five years and he has never failed to fix any kind of problem we have had on any make or model of appliances. FYI, writing a bad review without even trying his services is poor form. Give him a try, Arthur T., and you will not regret it.

It’s rare that I would give a 5-​star much less to a repair service company, but Jean gets to be my first and he deserves it!
My washer all a suddenly started to make noise one day and would not drain or go into rinse cycle. I usually Google on YouTube the issue to see if there was any DIY (do-​it-​yourself) video to help resolve the issue before I shell out the funds for a repair guy. My husband and dad open the washer up and was able to located the issue.
Somehow something was stuck in between the washer tub and the shell of the washer. Unfortunately, my husband and dad were not able to retrieve whatever was stuck down there. So it was time to call an expert. I started dialing numbers for appliance repair service company around Concord area. I actually got several quotes from different companies around the area before I got Jean’s Appliance Fixed. One company quoted me a ridiculous rate-​even after I told him what the issue was and that my husband had already taken the washer apart so all he had to do was remove the tub to get the item wedge in the washer. That guy even had the nerve to tell me that it would actually cost me more because my husband created more work for him by taking the washer a part. Needless to say I didn’t call him for the repair.
Anyway– I went with Jean because he was local (I like supporting the local business when I can) and he was available that day. I told Jean my husband had 3 more loads of laundry to do this weekend and didn’t want to go to the laundromat. I was appreciative that Jean was able to give us an appointment right away.
Unfortunately something did come up and Jean had to reschedule our appointment for the next morning. He did call me to notified me of that and I was okay with that. After call several repair services, I discovered how hard it was to get them within a day or two. Everyone seemed to be books for 3 – 4 day in advance, so I was happy Jean was able to get us in for an appointment.
Long story short (sorry.too late) Jean came and pulled out a freakin’ pillowcase out of my washer! I would not have believe it if I didn’t see it for myself. Instead of $ 400+ that someone else said they would have charged me, Jean did it all under 30 minutes and I only paid $ 115! He even gave me some advice on the washer for easy repairs!
Jean is now our guy for any of appliance repairs! Local, honest, dependable, and rate are reasonable! And that is hard to find in a repair service!

I am pretty conservative about 5 stars in the service sector… but Jean is simply the best!
The dishwasher would not drain… and DH had tried to clear the drain… but it didn’t help… so we are thinking… pump?
Well, UnilocalER that I am. I turned to appliance repair… and decided to try this 5 star guy.
We lucked out, and he could come in the PM of the same day!
He was prompt, and analyzed the problem. And yes, it was the drain being plugged… but he knew more about how to take it apart than we did.
Many people would have told you you needed the pump… but all Jean did was cleared it for us, and as a big bonus, showed us how to do it in the future.
Lesson learned… do not believe the manufacturer… and do rinse your dishes thourghly…‘cuz otherwise you will have to have Jean come out and clean it for you!
He charged us his service fee and a hour’s work… but it was worth every penny!
We now have a guy in the appliance repair biz!