Clayton Valley Auto Service

I having been using Clayton Valley Auto for over 20 years. I am female and know little about cars but with Jeff taking care of my autos I have never had to be concerned about being taken advance of. I have never had a problem with CVA, always recieved timely service. always honest. Would recommend Clayton Valley Auto to anyone.

Discovered this shop almost 10 years ago when my wife’s battery died unexpectedly. CVA was the closest auto shop so we called. Jeff, the owner, stayed open until we could get there and replaced the battery. Since then, we’ve done all of our auto repairs here. We never feel like we’re being taken advantage of – repairs are done thoroughly and promptly and Jeff always explains and/​or shows us what he’s fixed. It’s such a relief to have a trust-​worthy mechanic to rely on … and it’s fun to play fetch with his dog, Shea, while waiting to get checked in/​out!

update: always had trustworthy service until last visit. Took my money but repaired… absolutely nothing. WTF? I ended up doing my own repairs after getting my car home only top find it still did not work properly.

These guys are fast and efficient.

I found this shop on Unilocal when my radiator died. Jeff came in on Saturday morning and started to diagnose the problem. In a nut shell the radiator on my car proved very difficult to find. Jeff did a lot of work and went 7 or 8 different radiators until he finally found the correct one. I really appreciate all the effort they put into fixing my car. I will return when ever I need service; but hopefully not too soon.

This shop is a lifesaver. As someone who knows little to nothing about car mechanics, I have always felt vulnerable. After a few visits to help with my both of my daughters’ older cars, I have complete faith in their honesty and ability to repair the actual problem at a reasonable price. Another nearby shop (similar name; I went there first by mistake) charged me $ 1,600 and didn’t fix the problem. Jeff and his team immediately diagnosed and fixed the problem for a few hundred dollars. As long as I live in the area, this is where I will take all of my cars for repairs.

Had some issues with my car. I’ve been going to Jeff for a while! He is honest and always reasonable with prices. Once again repaired call quickly and didn’t hurt my pocket to much! One recommended to anyone looking for mechanic

Extremely affordable! Friendly and knowledgeable staff!

I believe that they are honest, caring and efficient. My car would not start first thing in the morning so I called Jeff. I had the car towed to the shop because I was afraid it might die on me again on my way there since the weather was cold and the symptom of the problem was the alternator. My car was ready by middle of the day. Jeff fixed it and only charged me for the labor. He said the alternator should not have died this soon. He will deal with the parts store he bought it from. He also brought my car back to my home when I told him I will need a ride to go to his shop to pick up my car. I highly recommend this auto service!

This shop is great! Highly recommend it. I saw someone else wrote «honest & knowledgeable»…what a perfect description. A real «find» as far as auto mechanic shops go! Wouldn’t go anywhere else…

my family had been going to this place for years, it being around the corner from our house. We came in to get the AC checked and also to get checked for an oil leak. They told us on the phone checking would be free. When we got there he gave us an invoice to sign stating that it would be $ 131 to diagnose the AC and 131 to check for an oil leak. He then explained that that was just how the computer does the setup on the paper and that he would not charge us to check the oil leak but that even if we did not get the AC fixed we would be charged $ 131 to check the AC and that fixing the AC would probably cost $ 1600. We decided to not do anything about the ac and to still get the oil leak checked. He then said he made the changes in the computer and the total would be $ 0 for everything. We said ok and he asked us to sign the same invoice with the charges for the the AC and oil leak check and labor coming to over $ 300. When we asked him to sign something that reflected what he told us, only a free check for an oil leak, he told us that he gave us his word and that he «can’t go printing out a bunch of papers» and said «you can take it somewhere else». so, being asked to sign something that did not remotely reflect what he said and being asked to leave, we left. I was absolutely shocked at the terrible customer service, you can’t expect someone to sign something that says they will automatically owe you over three hundred dollars when you are saying it will be free just because you are too stubborn or cheap to print out a second, accurate, invoice. When I called back to explain what happened to the guy we usually deal with, the son of the man that served us, he did not have anything to say or seem to care at all, despite the fact that we have been going to them for years.

Fantastic shop!
Honest & knowledgeable mechanics repaired my car twice, at much lower costs than my previous mechanic.
The work they did was reliable, fast, and economical. And, they gave me a ride to & from work. In the many years of having car repairs done, I’ve constantly had to arrange for a ride to and from repair shops. This shop was a breath of fresh air, and I will return to their business.

Dropped off our sons car. Got a quote from Jeff that day. He got the parts and had it done the next day. Very reasonable as well.

I am so happy to have a place to go to now, instead of the dealership, thanks to my brother in law. He took my car here on Monday, had my estimate for what the problem was, and got my car back on Wednesday, for a price much lower than the original estimate. My car now purrs like a kitten. My 90,000 is coming up by the end of the year – they will definitely get my business! Thank to you Jeff and his lovely family!

Recently my mom was taking my self to work when there was a thunk that we thought was the Tranny dropping. I was freaking out i was going to be late for work and on top of that we were possibly looking at a possibly 2,500 dolalr repair since we were going to get the brakes chanced as well. When the car went in the owner also noticed the passenger side window was knocked off. As that wasn’t on the origional items to get fixed he called us and asked if we wanted it fixed. Since we were already looking at a massive repair bill we said not.
Turns out it wasn’t the Tranny that the Catalytic converter went out and that was the main issue. To get the Brakes changed, Catalytic Converter changed, tune up, AND the side view mirror fixed was a quote of 810 $. We will ddeffinately going back.
Our family has been going ot Clayton Valley Auto Service for years and for that we know who to go to about repairs.

I am so happy to have found somewhere to take my car and know that it’s in good hands. Jeff is friendly, knowledgeable and never does work that isn’t absolutely necessary like some shops. I feel confident when leaving my car with Jeff that all work will be done in a timely manner, done correctly and done at a reasonable price. Any car I ever own will be taken to Jeff.

I have been going to Clayton Valley Auto for over five years now. I am baffled at Simone’s review since I am a single female and I have always received honest and better treatment than I expected and have received at other shops. I have never experienced the shop going against their word, whether verbal or in writing. If you had the work done there, they would have waived the fee, do you expect them to inspect your car for free?
Anyway, the owner and his father are wonderful people. They go out of their way to accomodate you and get your car done quickly. I have received estimates from other shops for 3x what this shop will charge you for the same thing. They do not try to pad your bill or charge you for unnecessary repairs. If something is not fixed to your satisfaction, they will make it right. I cannot say enough wonderful things about this place.
The only negative (if you want to call it that) is that they can be very busy. Sometimes this means you have to wait a little longer. But to me if it means I will not screwed or overcharged its worth it.

I have been going here for most of my automotive work for the last 10 years. This includes work on a Chrysler LHS and several Toyota Camry s.. I have always found the work to be well done and the charges fair. I have had occasions that I was expecting to be charged more than I was actually charged because the repair ended up being easier than originally anticipated. I find Jeff’s advise to be sound and approach decidedly low-​key.
On one occasion, I brought my mother’s Buick to a local dealership for a 30,000 mile service and was quoted something in the area of $ 1,000. I called Jeff and was quoted a much lower number (something like $ 200 I seem to recall). When I asked him why he was so much lower and how he could do the tranny service for that, he said that the manufacturer’s recommendations for a 30,000 mile service were fairly basic and did not include a tranny service. I then dug out the owners manual and discovered that the dealership had added several extra items, including a full transmission service, to the manufacturer’s list, WITHOUT DISCLOSING THIS FACT. When I pointed this out, they explained that this was the dealership’s recommendation because Bay Area driving, with all the freeway driving and such, was very hard on the trany, etc., etc. A complete load of bill padding crap. (Clue: They asked nothing about how the car was actually used. Even if there was any logic to this assumption about how «Bay Area cars» are driven, I was not having «Bay Area cars» serviced. I was have a specific car serviced and the usage that specific car gets is a much better guide to its servicing needs than that of some generalized regional car.) While the dealership was willing to do the shorter recommended list, they got no work from me. Jeff did the service. Integrity counts.