Dunn-Wright Company

Nice enough man, I delt with the owner of the company. Low key. I had several issues, and all were resolved. Waiting for parts took over a week. Very expensive, but he got the jobs done.

Dave didn’t know what he was doing. needed to fix my oven he ordered a timer which was completely wrong I had to hire another company. Terrible experience

I’ve never reviewed a company on Unilocal before, but I had to join to review Dunn-​Wright. I’m so happy I found them! A burner on my stove wasn’t working and I called to have it fixed. Dave called me quickly to schedule an appointment and arrived right on time.
Dave was professional, knowledgeable and friendly. He fixed my stove quickly, and was very reasonably priced.
I highly recommend this company. I know I will definitely be calling them the next time I need an appliance fixed.

So glad I found Dunn-​Wright! Two recent repairs: our Dacor Microwave/​Convection oven, and our Whirlpool washing machine. Both Tim and Jaime (respectively) responded quickly, were professional, knowledgeable, and prompt.
When our microwave stopped heating we worried that it needed a magnetron but fortunately it was just a switch. Tim had the part and got it running again in no time flat, plus he is really pleasant to talk with. Then just before Christmas my Whirlpool washer tub stopped spinning. We have an extended warranty but A&E couldn’t make it out for weeks! So I called Dunn Wright and once again, not only were they prompt in responding, Jaime had the necessary parts the next morning. (Luckily my warranty provider is going to reimburse me.) Highly recommend this company.

Dave is an incredible large appliance serviceman with an excellent communicative demeanor. He charged us $ 431.22 to come out twice and install the main circuit board in our oven. We couldn’t ask for better all around service.
gh Walnut Creek

We have used this company for a variety of appliance repairs for many years. We always come back to them because they are prompt, knowledgeable and professional. Just had our Dacor oven die, and worried that it was time for a new oven after fourteen years. But no, Dunn-​Wright did it again. We lucked out that they had the part needed, and we are back in action for making holiday cookies. We highly recommend this company!

I’m very happy with Dunn-​Wright. They fixed my dishwasher and oven a few years ago. I since moved to Sacramento but I called Dave at Dunn-​Wright asking if he could recommend someone in this area for a broken microwave door and a garbage disposal that quit working? He said he would be coming up this way in a few days to go to Apple Hill and he would stop by and do the work himself. He ordered the parts, three days later he came over and installed a new disposal and microwave door. NOW THAT’S GOOD SERVICE!!!

Had to have a washer/​dryer fixed. Another repair man could not fix the problem from another company. Great service and prices.

Now I have used many repair services. Not very many are upfront and fair with prices.
People want something for nothing. Dunn Wright gets the job done for a decent price.
I had a dishwasher that broke down and needed repair. Dunn wright sent out a tech that handled business.
Great customer service.

Five star service all the way! Dave at Dunn wright is a rock star! Fixed my exhaust vent over my stove, quickly and courteously. also its quieter now than before it broke, would definitely recommend this service to anyone who needs an appliance repaired.

We had two problems that needed fixing. One was a washing machine that stopped during the spin cycle. The repairman «fixed» it – but the same problem persisted. The second problem was a dishwasher imporopery installed (by someone else). 45 minutes after the window we were given for the appointment, no repairman and no calls back despite calling twice to ask what was going on.

Used Dunn-​Wright at least three times in the last three months. Thanks to Dave, my appliances (ovens, faucets and dryer) are all in top working order. Great, personalized, trust worthy help.

I had a great experience with this vendor 2 years ago. Called them last week when I had an issue with refrigerator. It has been one week with no return phone call. I also called to follow up on message left. After a few hours of busy signals and no answers I gave up and found a new repair place that came out the same day and fixed issue.
Unfortunately, I have to drop the star count from 5 to 1 for lack of follow up.

Talk about ethics. I had a problem, or at least thought I had a problem, with my refrigerator. Elwin talked to me to make sure I really had a problem. Turns out I didn’t and what I was seeing was normal for this model. He could have easily come and charged me a service call fee for nothing. Thank you!

The repair man finally showed up after I called to find out why I didn’t get a call from the repairman who was supposedly assigned the repair. To find out from one of the owners that wasn’t the repair person assigned, the woman dispatching gave me the wrong name, so I had to call him and all he wanted was early morning and I said I had to work he finally changed but showed up 45minutes after the window he gave me. He finally said he had to order a part and it would be a couple days, one good think he called me the next day and showed up 45 minutes after he said he would be there. He was here a ½ hour and said it was fixed and left so I did a load of laundry and put it in the dryer which supposedly fixed and nothing. I called him left a message no call back called the main office and said I should try again and we will leave them a message. I called him again finally got him and said strange it worked and he started asking me questions that maybe he should of have in the beginning. He said he would order another part and call me when it’s in. I would think that he would come back out and see if that’s the problem before ordering a new part. The worst customer service and repair person ever and this company was recommended by absolutely fabulous repair terrible I know better now. Never use this company crap!!!

My Dacor stove broke down on Thanksgiving day. I called Dunn-​Wright appliance on Friday and they were there on Wednesday of the following week. The repairmian was able to determined that the problem was the «control» board in the stove. The part was ordered and on the second visit, the stove was back up and running. The repair man was very knowledgeable about the stove and where the parts were that needed to be repaired.
As the stove was put back together, the repair man noticed that one little part was installed wrong, and took an extra 5 minutes to make it right.
I will call Dunn-​Wright Appliance repair for all of my «appliance» repairs in the future.

I woke up one morning to a flooded kitchen from my Jenn-​Air dishwasher. The dishwasher wasn’t draining, so after calling around several repair places, I settled with Dunn-​Wright. Bruce called me back and let me know what I needed to do to stop the leak until he was able to get to the house the next day with the replacement part. Bruce fixed the dishwasher the next day. He did a great job — was fast and friendly. I definitely recommend Dunn-​Wright and won’t hesitate to contact them again the next time I have an appliance issue.

I first used them out of frustration. A&E was to repair our fridge and after two weeks, they still wanted us to wait another week. Friedman recommended Dunn-​Wright. They were out the same day, found there was nothing wrong with the part A&E wanted to replace, put in the other part at about 40% of what we paid A&E. Today I used them in a rental. They arrived in a professional manner on time and ordered the part, while giving me some helpful hints on another problem.

I was referred to Dunn Wright by Friedman’s appliance and immediately called them. Dave was my technician that came to my home and he did an awesome job. I called them to setup an appointment and they were at my home in 5 business days to repair the broken glass in my built in double oven. Very prompt and courteous service by my technician and I would highly recommend him. Thanks Dunn Wright.

I have used Dave from Dunn-​Wright on several occasions and honestly, I’ve never had a problem. In fact, he noticed my hot and cold lines for my washer were corroding and mentioned that they needed to be replaced. I asked him to call me back after our vacation and sure enough, he called and reminded me! We made arrangements for him to come to the house. Unfortunately for me, I was in the backyard without my cell phone when he came. I never heard the doorbell. I came inside a half hour later and saw that he had called. I telephoned him right away and lo & behold, he came back! He not only put the new flex lines in but he fixed a problem in my oven (not scheduled) and even helped me pull some screws out of our deck. I feel very lucky that I found this company years ago and that Dave is a person of integrity.