Hampton Inn Concord/Kannapolis

Stayed here a couple times for work in the area. Nice rooms that were clean and everything worked as it should. Area has lots to eat and is pretty quite. Staff is friendly and helpful.

We were told at 5pm that our room wasn’t ready and that it wouldn’t be ready for another 30 minutes. Check-​in time is at 3pm. Upon giving a little push-​back and explaining we had to shower and be back on the road in an hour, they gave us another comparable room. When we got to the room, it took several swipes of the key card before the door would open. We also found out that the door needed to be slammed in order to latch. I had to check the door each time I closed it to make sure it latched. There were ants on the bedside table also. That night I woke up to a large bug bite on my foot. I turned on the light and there were ants in the bed. The next night my husband woke up with 2 huge bites on his legs as well. When I let the front desk know, they simply said «Sorry about that.» I don’t know if I was treated differently because I made the reservation through a third-​party site or what… but they made sure to mention that fact to me at both check-​in and check-​out. We definitely will not be returning here again in the future. The continental breakfast was probably the only redeeming factor of our stay, but it definitely didn’t outweigh the negatives. The bathroom had wallpaper peeling up in some of the corners revealing mold behind it, and the shower curtain was not nearly big enough to cover the shower from splashing water out onto the floor. There was a drain pipe from floor to ceiling behind the mirror in the bathroom that you could hear running throughout our stay.

We booked a room here through
. We were forced to leave within a couple of hours of our arrival due to a personal emergency and they refused to give us an even partial refund. For a hotel that claims to have great customer service, they certainly failed us. Here is a copy of the email we received:
Dear xxxx,
Thank you for contacting Expedia about your reservation from Hampton Inn Concord/​Kannapolis. We have advocated your case with the hotel. Unfortunately, the hotel has denied your request of a refund.
We apologize for any inconvenience this may have caused.

Recommended for stay for sporting event held nearby. The room was clean, quiet. The door key never worked… had to get a new one each day (major headache). And although the hotel was smoke free, people are smoking all over the place outside, in the doorway, by the side door, by the pool. Not used to being greeted at check in with a person on the phone who fills out the paperwork and pushes it over to you without removing the phone from her hand…
It was a convenient location, but if I had the option, I’d stay somewhere else next time…

After reading some of the Unilocal reviews I was reluctant to reserve here. There is a competing property across the street that I usually choose when traveling but was told this Hampton offers discounts for the organization I was visiting. That turned out not to be true, but the other (my normal choice) hotel was more expensive. Cheap was the word for this trip. I was really surprised at how great it was. I travel quite a bit and have stayed at Hamptons just about everywhere and the benefit of bad coffee in the morning and cookies in the lobby were just about all I was used to. This place was beautiful. Everything looked brand new. The bed was about as comfortable as I have ever stayed in. The staff was very friendly even under pressure, as I was checking in and out their phone was ringing off the hook. I will definitely be returning. Some of the others giving reviews must not have had good experiences but I can say mine was GREAT! It was $ 90’ish and others here seem to have a problem with that. I would have rathered it be cheaper (remember cheap was what I needed) but was a very nice stay coming off of a week at a much cheaper Ramada in another city this same trip. I felt like I was in Heaven. I can’t complain about the price considering the value. Also I loved the power strip by the bed. Hotels do not get the needs of today’s traveler. We have noise machines, Ipods, Ipads, smart phones, etc. and often have difficulty finding sufficient power sources. This was a nice touch!

Interesting stay… Hilton Chain has this butt-​backwards phenom where their up brand (not talking Waldorf or Conrad, but Hilton, followed by Doubletree) sometimes have LOWER prices than their down brands (Hampton Inn — that’d be pretty down in the scheme of things) has more amenities, such as free breakfast and wi-​fi. Sometimes, as is the case with this property, they even have an evening reception, but it would not be unusual to find — same vicinity — a Hampton that’s priced as high as, or higher than, a Hilton or Doubletree! In this case, there really isn’t an «up» brand near enough: so I settled for this. Sure enough, they have an evening reception. Granted, it’s jug wine, Bud Light, and pub fare (as in, you wouldn’t really think of eating it unless your taste buds’ been dulled by a few cool ones), but I give them credit for trying. Breakfast selection was also a touch more varied than other Hamptons, but man, the quality just isn’t there. But I guess at $ 90 a night, you get what you pay for, maybe a little more. The internet was free, but abominably slow.

I only spent one night here. The internet was really slow (normal for a hotel, I guess). There were some defects in the room that I wouldn’t expect in a hampton Inn — the fridge was all scratched up, and some of the outlets were coming out of the walls. But the bed was comfortable, and the bathroom was clean.

Furniture falling apart. Left at 1p, room was never cleaned or received towels.
Too bad. Great location. Quiet too

Hampton Inn was the dog-​friendly recommended hotel for folks showing dogs at the German Pinscher National Specialty and Concord AKC All-​Breeds Show. Since Phil & I are more companion dog owner then show dog owner, we don’t have a camper unlike many of the attendees (nor do we have camp chairs, bumper stickers, or show leads declaring our breed the best of the bunch). So we found ourselves spending two nights at the Hampton last weekend while we escorted our GP to her fourth show, as her breeders work on her championship points.
The Inn is right off the highway, but not so close that you hear the traffic. The rooms are clean and feel updated; though the regular rooms don’t come with a fridge or microwave. Beds are comfy, several varieties of hot coffee are always available in the lobby, and the breakfast had some cool microwaveable pouches (sausage biscuits, pancakes & eggs, etc) that one-​up ye olde waffle iron.
They welcome dogs, but also enforce a strict no-​barking-​disturbance policy. And to their credit, we didn’t lose sleep over any canine caterwauling like we have elsewhere. The $ 99 rate is reasonable, and I’d stay there again if in the area.