Speed-O-Tach

Super fast. Super friendly. Fair price. They repaired the gauges on my vehicle while I waited. I would definitely recommend this shop to everyone.

Super fast repair of a GM instrument cluster. Like 2 hours fast when I thought it would be 2 days. Friendly service, reasonable rates.

while we have to take reviews with a grain of salt. I had a great experince with speed o tech called them in the am, was told to come right in. Drove he from san jose took out the cluster in front of their store, They repaired it in a hour. New lights, stepper motors, power supply and calibrated gauges works better than when i got it .
Great job guys!!!

I had one of my vehicle’s from the lot had an issue with cluster Speed — O Tach fix it with no problem took them less then 3 hour to do the whole job. Thank you guys and only charge me 175 dollars VS Dodge Dealership $ 1800 Dollars huge deferens. Will keep u in mind next for a next time.

PLEASE BEWARE!!! I came back to this place after the part I purchased and had installed last year quit working. The MANAGER was extremely rude and would not honor any kind of replacement for the part, since the repair was over the one year warranty by a month. The first repaired cost $ 275 and then another $ 225 for the second. Avoid Speed-​o-​Tach and get your parts from a reputable dealer.

My repair shop sent the speedo cluster to speed-​o-​tach for repairs, after 2 weeks they sent it back saying that they could not fix it, So we sent it to a repair shop in Boston only to find out that there were parts missing and all the lights were gone. We called speed-​o-​tech They said they had none of the parts. I have owned this car {2002 Mercedes} from new and this is the first time the cluster has been out so I know all the parts and lights were there. I don’t mind that they could not repair it that happens but I do hate getting lied to, Now I have to buy a new cluster to replace one that was fixable.

Sent in an instrument cluster for odometer repair on a 300Z. Return the instrument cluster, odometer still not working properly. Had the customer drop off vehicle for reinspection of odometer repair. I thought to myself because I am in the the industry, «Hey, shit happens». However, when I sent it back in, the owner told me, they didn’t replace the odometer, they just repaired the circuit. Makes me wonder what circuit they repaired, so I asked. The owner couldn’t even explain to me what repairs where done. I asked several other employees on different phone calls if they knew what was the status of the instrument cluster, not one person could give me any information. It’s been there for almost a week and a half, so I called to get some more info, they said the odometer motor was faulty and had to be ordered. They can’t give me an estimated time of repair, meanwhile my customer is in a rental car. I trusted them before, but seems to be some problems arising from this company. I am concerned that I may lose a customer because the lack of organization in their company.

So I recently bought a 1995 Lexus sc400 and it’s fuel gauge was not working. I had the fuel sending unit replaced and hoped that would fix the problem. Sadly, that wasn’t the problem, it was a problem within the cluster of the car. My mechanic told me that I have two options to get this fixed: put in a fully functional cluster from a similar car but the odometer reading would be wrong OR he could send my cluster (instrument panel of the car, the speedometer, RPM, gas gauge, that stuff) to a guy in FLORIDA that could fix it for $ 640 and it would take about a month for the cluster to be fixed.
I didn’t want to pay that much just to get the cluster fixed. So after some searching around in Google, I found Speed-​O-​Tach which was based in Concord. I called them and asked them if they are able to fix a broken fuel gauge on a Lexus cluster. The guy on the phone said yes they do and he also told me it would take about 5 days to get it fixed. 5 days, A whole lot more better than a month.
So the next day, I made the trip to their facility in Concord. The guy at the front desk was very courteous not just with me but also with my cluster. He was very careful about holding it and he didn’t just toss it to the side. I asked him do I pay them now, he said «No, if we can’t fix your cluster, then you don’t pay a single penny.» So I already knew these guys would be legit and not try to rip me off. I asked him how much it would cost to get it fixed, he said $ 160 just to fix the gas gauge but if I wanted to get the whole cluster rebuilt, (needles replaced/​re-​lighted, back-​light bulb replaced) it would only be $ 260. Some of the needles on my cluster had black spots on them but being the broke college student I am, I just opted to just get my gas gauge fixed.
So about 5 days or so, I got a call from them that my cluster was ready. I drove there and met the same guy at the front desk (Wish I had gotten his name, really cool guy, kinda looks like Santa Claus lol). He remembered me and went to get my cluster on the shelf on the other side of room. Once again, he was very careful about holding it and gave it to me.
So I drove back home and put it back into my car to see if my gas gauge would work now. I put it back in, waited a few minutes and the needle started to go up and stopped at the half tank line. I decided to go fill up my car right away and the needle went all the way up to the full tank line.
It’s been almost 3 weeks now and the gas gauge works PERFECTLY. So if you guys have a problem with your cluster, give the guys and gals at Speed-​O-​Tach a try. You can’t beat the price and customer service these guys offer.

Really poor customer service. The guy at the front desk has no business dealing with customers, and seems to have no idea what the product is he is «selling.» Dropped my truck off for a simple install, got a call the next day that it would be done in 1.5 hours. 2 hours later I go to pick it up and they tell me the install wasnt successful because they dont have the correct parts and they dont know how or where to get the correct parts.
Isnt that what you guys do?
I called United Car Stereo the next day. They told me to bring it down, had the component installed and out the door the same day.
Dont waste your time. These guys use to have a great business years ago when in Oakland area and Walnut Creek. They dont seem to know there heads from there ass anymore.