As exemplified by the response to my honest and detailed review, it feels to me that Rainmaker would rather spend the effort disowning responsibility than resolve even a minor issue. It is a big deal to me how John handled the interaction with my neighbor. He did not offer his sledgehammer, it was requested by John. Nobody laughed about him breaking it and his comment immediately following was in a tone of indigence, not good humor. I am not going to respond to the remainder of the comments, because I think it is up to consumers to make their own decision based on the sum of reviews. Caveat emptor.
Scott C.
Évaluation du lieu : 4 Parker, CO
We had the pleasure of working with Rainmaker Landscapes last summer. We had a strict budget and, after several quotes from other companies that would have allowed us to only complete portions of what we wanted to do in our backyard, we were pleasantly surprised to be able to work with RM to complete the entire project within our budget. Our project was a big one, and involved removing tons of existing dirt and rock, and replacing it with a retaining wall, new sod, bushes, trees, and sprinkler system to take care of them all. It turned out fantastic. They also turned an old fire pit into a pond at our request. During the project an existing fence post was broken, and it was replaced without a word. We had no issues with RM completing what they agreed to in the contract, and they didn’t ask us for any additional money before the job was completed, even though I have a feeling the retaining wall was a bigger project and took more time and blocks than they anticipated. This is a small business with some of the usual small business issues(like scheduling during the busy season with limited resources), but with just a little patience comes the personal touch that you won’t get from bigger companies. I wouldn’t hesitate to recommend RM to friends and family.
Lee S.
Évaluation du lieu : 1 Arvada, CO
This is by far the worst contractor that wee have dealt with. After researching the price of concrete we found that we were being charged more than 2 X the going rate. They say that they have been in business for 20 years when it’s really only 8. We found them to be dishonest and they were constantly complaining that they were doing work for free when we were being charged for it per our agreement. We had several issues with their veracity which we brought to their attention. We paid them 10,000(½) up front the remainder was to be paid after all work was completed. They insisted that they would not come back to pour the concrete unless we paid in full prior to completion not per contract. They charged us for a 35 ft long wall, with no height specified in the agreement. They actually put in a 29 ft. wall and is demanding that we pay extra for them making it higher than they anticipated. They based their concrete charges on 1700 square ft. we have had 4 people out to give us estimates to finish the job and when they measured they all came up between 1100 and 1200. square feet. We have been totally ripped off. My advise would be to find someone who you trust and has a good reputation.