MW Cleaners

Great location going and coming from work. Flexible hours allow me to drop off early and pick up late. Quality of service is second to none and prices are competitive for the quality. Free drop off and pick up from your home is available, but I’ve yet to use it, however, it is nice to know that it is available if I’d ever like to try it. Very happy, have no complaints!

In fairness, I’ll start by saying I really like the pick-​up/​delivery service they offer — my «valet» was very polite.
Now for the stuff that matters most — taking care of my clothes — they are the worst I’ve experienced. I gave them 5 brand new, custom-​made dress shirts that I had never worn, with specific instructions for each shirt on a note card (which is what their customer service representative recommended). My instructions were not followed, which resulted in terribly deformed collars and cuffs, extreme shrinking, missing buttons, and most bizarre — stains. I immediately went to the College Park location with the shirts, where the manager actually agreed that the shirts looked terrible, but wouldn’t take them back to try and fix them, and would not offer to replace them, but gave me the number for the VP of the company. When I was finally able to get him on the phone, he said he would send someone over to my house to pick up my shirts that day and they would make it right. Didn’t come. It was several days before I could speak to anyone again (holiday weekend) but they did finally come and pick up my shirts (which I again left instructions with, along with a complete list of problems that each shirt had from the first «cleaning»). They came back worse than before. Original stains were gone, but new ones were there to replace them (how does that happen?), and they were shrunk so badly that I can’t even put them on (remember these were custom-​made and fit perfectly before). Don’t let these guys touch your shirts.

Awesome service and friendly people. The one time I had an issue, they cleared it up with no hassles. They are not the cheapest, but as you’ve always heard, you get what your pay for.

Awesome customer service and awesome job on drycleaning. Just moved to town and was looking for a dry cleaner close to home. Found this one nearby and glad I gave them a try. Looking forward to being a long time customer!

Everyone was friendly I just didn’t like the drive up effect and they were a little pricier than other places.

The cost is a bit more, but MW Cleaners on Collage Park in Conroe is by far the best dry cleaners in the area. My clothes are always well pressed and smell clean. Well worth the money.

I really love the full service from MW Cleaners. I have gained so much time back in my life not having to run to the cleaners every couple days, or to the Mall to buy new clothes because my dry cleaners melted another shirt. The pickup and delivery is free… and they come twice a week. I couldn’t ask for better service! Thank you!

They do a good job on the shirts and dry cleaning but what keeps me coming back is the customer service, especially Kelly.

Pick-​up and delivery process has worked very well. Even though there was an issue with my last delivery, I received a phone call informing of the delivery issue and a follow-​up call when it was corrected. The service is great with very good turnaround. I am also very happy with the cleaning process. My garments have all been returned in great condition and nothing needing to be returned for re-​cleaning.

Every time I pull in to the MW Cleaners on Rayford Road I am ALWAYS greeted by my name and with a smile. The staff is amazing and very accommodating! I have a particular way that I would like my sweaters to be handled and I only had to explain it to them once! Every time I receive my laundry it is correct! One less stress that I need to worry about! Thanks MW!!!

So, it turns out, all of my MW cleaners charges were on a delay with my bank. They had given me a full refund, also they gave me a $ 50 credit to try to earn my business back, and changed their night staff up a bit. I will be giving MW another shot.

They do a real good job on our clothes. Everyone is very helpful and very nice to work with.

like that there is a quick turnaround and the quality is good. The staff is friendly and the hours are great. First impression for me are everything.

My driver is awesome and my uniforms always look sharp! The concierge service is the way to go!

The pick up and drop off service could not be easier. I love that this is one more errand I do not have to worry about ever again. My driver Frank is always on top of it and has only once in the last 9 months since I have been using the service missed a picked up, but even then he came back the next day and I still had my clothes back by the original deadline.

MW does a great job. Their home pick up and delivery service is very professional. The valets are timely each scheduled day and the quality of the cleaning is first class.

The delivery was on time. The clothes came out well

The best dry cleaning service you will ever use! The convenience of home delivery is the reason we started using them, but the personal service is why we will continue to use them. To have one person that I can trust with my clothes gives me peace of mind that my items will be handled with care. And returned when promised. Chris Halpin is our personal dry cleaning guy and I highly recommend him!

Dropped jeans off for hemming — done right, reasonable cost, attendant helpful. I’ll be back.

I was hesitant at first to do pick up and delivery service. We had been using the same dry cleaner since moving to Austin. Primarily concerned about cost we just walked by the lockers in apartment complex probably 4 or 5 times a day. One day we were at Men’s Warehouse getting some suits at checkout the sales person brought up MWCleaners and I recognized the logo. I quickly said it’s gonna be too expensive. I’m glad a listened. After some talking and an offer of several coupons for $ 1 per item cleanings we decided to give it a try. BEST DECISION ever. The service is impeccable. I love the care they give to the clothes and the attention to the finest details they pay to every garment they process. If we leave Austin here in a few months I’m going to be sad that we didn’t hop on this band wagon as soon as the lockers showed up in our apartment complex.