Unimpressed with this facility and the staff. We had a combination birthday party for my nieces today(one turned 10 and the other turned 4). We made it clear when booking the party that we had little ones attending and needed to make sure trainers were available and the lady assured my mom that they would have plenty. When we arrived, we got our tables and got the kids skates. After getting everyone situated, we tried to get trainers and they were out! They had about 8 parties booked on the same day and ran out of trainers even though they ensured us when we booked that they had plenty! So, the 4-year-old birthday girl couldn’t skate! We were permitted to walk with her on the floor but we were trying to organize the party, food, greet guests, etc. and she should’ve been able to skate with friends and cousins! In addition to the trainer issue, the staff was rude. The man at the desk lectured my 14-year-old niece and her friend because they were dressed inappropriately… denim shorts and tank tops. There was nothing inappropriate about their clothes at all especially considering its July in Texas and was 101 degrees today! He was rude about their clothes and almost didn’t allow them entry which was ridiculous… it’s a skating rink not church! He made my niece feel insecure and she was upset the rest of the time we were there. The lady at the front gave me attitude when I complained about the trainers and said everyone has to wait their turn… mind you, the party only lasts 2 hours! The facility itself was clean so that was good but it was extremely hot in there like the a/c needed work so that wasn’t pleasant. The party itself is pretty cheesy. You pay $ 7 per kid and that basically rents you a table, skates, a rink, ice cream for your party kids, & a minuscule coke for each kid. You bring your own cake, decorations, everything. It was fine because it wasn’t too expensive but still sort of lame that they don’t have better party packages! The little kids had a good time because they got to skate which was fun for them and they enjoyed presents, cake, and friends. But, the poor customer service really upset the adults involved so this place gets 2 stars.
Nicole N.
Évaluation du lieu : 5 Conroe, TX
The last time I was here was over 25 years ago. It has survived nicely. They have a roller derby team that skates there on Sunday evenings. It was a lot of fun and only $ 10 for a couple hours of fun.
Jan E.
Évaluation du lieu : 5 Spring, TX
Been skating for more than 40 years and have been to many, many rinks! This may not be the fanciest, but it’s the one I return to the most! Above friendly staff, clean restrooms, decent prices and rink management does a very good job with rules and expectations! Keep em Rollin’!
Annie A.
Évaluation du lieu : 5 Conroe, TX
We held my sons birthday here and it was fantastic. They were clear with the costs and the rules. The bathrooms were clean and so was the food counter. The food was delivered on time and without flaw. The kids skated, played games with the Emcee and then went home happy and tired. We’ll be coming back again and again!