Dunkin’ Donuts

Called ahead for what I was going to pick up on Thanksgiving Day. Grateful they were open to help provide food for our volunteers. Fresh Doughnuts and Hot Coffee.

I really would like to give this place three stars. The people are nice and try hard. It is crowded and tight, and the coffee is so-​so. So all things considered, I would have given them three starts before today. But then I ordered the new Dunkin’ Donuts breakfast burrito, which is perhaps the biggest rip-​off in fast food breakfast. You pay over $ 3,00 for a miniscule «burrito» that is literally the size of an egg roll. I actually went back to make sure that they hadn’t made an especially small one for me. But alas, it is the standard size. I ate it in two bites.
So be warned! Do not get the Dunkin’ Donuts breakfast burrito!

I go to DD 7 days a week, sometimes twice a day. Saying that I’m addicted to their ice coffee would be an understatement. I usually go to the DD in Covington, GA on Hwy 278. However, this DD, located on Salem Road is where I go when I’m headed to Conyers… Maybe once or twice a month. It seems like every time I go there, there is a problem. Today, they wouldn’t accept my coupon for a free donut… Because I was using their .99 cent refill coffee cup. Funny, how the 278 store doesn’t have that problem… And neither did this store the last time I was there. So, instead of honoring the coupon, the employee (Varnisha, I think was her name), decided to argue with me about it. So I told her to forget it. She poured my coffee out and handed me back my empty .99 refill cup. I got in my car, headed back to Covington the 278 store where i placed my order with no problem. That was today. Another time I was there, they forgot to add mocha to my coffees, and another time I was there, the lady at the window would not throw away my empty DD cup from the day before. She said it was against policy to touch dirty cups. Well ok… I guess it’s not against policy to touch my cash or cc when I hand it to her… And funny how they can now take my refill cup from me! I’m disgusted with the lack of customer service at this place. Absolutely NO appreciation for loyal customers. I’ll never go back to this location. They need to remember there is a Starbucks right down the street. Curious to know if Sam Patel owns that as well?