Baptist Health Urgent Care University Center

Totally a scam. I went here because I saw it advertised as great care at a great price. Not so. The only good thing about this place is that I didn’t have to wait to be seen.
I had a pain that I self diagnosed as either inflammation or infection. Only thing required was one catscan. Definitely not an X-​Ray, urine test, etc. These things were literally forced on to me. I had to say no several times, say I didn’t have to pee because they opened the kit without even asking me.
I left and later got a bill for $ 700 for visiting, then the cost of the catscan + 1−2k in other fees and charges. I didn’t actually receive a bill until 1 year after I went there, so it was surprising. Insane.
The lab tech did help prevent these awful nurses from throwing other unnecessary expenses on me to some degree.
Go to a separate minute clinic. Every baptist, hospital or baptist urgent care center is looking for blood money.
Extremely unprofessional.

Same comments as the last reviewer. This place is a nightmare, don’t do it.

I am visiting from out of town and needed urgent treatment for a case of «pink eye». Thank God I asked the receptionist how much it would cost me to be seen before I started filling out the paperwork. She said it was an initial $ 199 and then an additional $ 250 with a total of $ 450. Frankly, I don’t have that kind of money to treat my pink eye, but even if I did, it is stealing from people. It is quite obvious that their objectives are not to heal people but to rob from the community. I am still in shock.

Great experience! The best urgent care clinic I’ve been to. Not too long of a wait, kind staff and clean rooms. From check in to check out I has a great overall experience. I am fortunate that I live close by. If you or your family member is in need of care, I highly recommend this facility.

Like everyone else, I am compelled to write/​rate because they had such excellent patient care. I called ahead of time because I had been given the run around for the last four days trying to find someone to take my workers comp. The woman who answered the phone was pleasant and gave the info I needed. I got there and the lobby was clean, the paperwork was reasonable and the staff was incredibly sweet. I had a few people in front of me so had about a 30 min wait — which seems more than reasonable seek non-​emergency treatment at an urgent care clinic. During my wait, I overheard the woman behind the desk speaking to a few patients — I think her name was Alejandra? She was kind, attentive and caring to everyone. The RN and MD I saw were all very nice and apologized for me having to wait. (Apologized! When was the last time you heard a medical professional apologize for anything.) On my way out, Alejandra walked me through the workers comp paperwork, assured me that the office would take care of everything and brought out a tray of refreshments to the waiting room! What?!
Having worked in a medical environment, I can tell you that these guys have their game on point. I hope they are paying their front office staff well because Alejandra was the best.

I felt compelled to write a review because my 3 year old son received such excellent care at Baptist Urgent Care twice in the last week. We are in Miami for vacation from NY. My son had a fever and was vomiting. We were seen within 10 minutes the first time we went, even with several people in the waiting room. A lovely nurse and then doctor saw us. They were great with my kid. Made us comfortable right away. We were given a prescription and detailed instructions for care over the next few days. My son’s ear started bothering him a couple of days later. We came back and had another very good experience. Seen right away this time. New people helping us who were also great with my son, who was clearly in pain, asked a lot of questions and responded immediately. They gave us something for the pain and again gave us a great print out full of detailed instructions for his prescriptions, food and fluids, activity etc. The doctor also offered to write us a note for the airline as he made it clear our flight the following morning may be very painful for my son.
This was not the way we wanted to spend our vacation, of course. It was disappointing but at least we felt we had very good care keeping an already stressful situation as calm and positive as possible.

The lobby is spacious and clean, the staff welcoming and efficient, and our doctor gave us a comprehensive diagnosis and solution. Even our nurse had an amiability rare in today’s service industry. I have never enjoyed an ear infection until now!

This place is great! I was seen within 10 minutes of arriving by the nurse who was friendly, professional and polite. The Doctor was wonderful too. I spent less than an hour in total there before I was on my way home with my diagnosis, instructions and medicine. They can dispense on sight so I didn’t have to make an extra trip to the pharmacy. How convenient is that? What a great experience. I highly recommend this place for any simple emergencies.

Excellent place for simple emergencies. Specially in the case of children going to Miami Children’s Hospital for a simple cold or minor accident makes no sense because of the wait time, copayment, risk of getting other infections, etc. Children do ger sick a lot and they do get into a lot of accidents but if it’s something not too serious you are better off bringing them here. The facilities are super clean, the wait time is little to none and the nurses, doctors and staff are great. I highly recommend this place.

looking for quick medical services? this is the place to come. the premises are clean and tidy. waiting room is ample and inviting. nursing staff is top notch. ask for raisa and/​or annie. the doctors are great.
only thorn is the parking situation. walk in and get cured!