Cold Stone Creamery

One night I was craving some really good ice cream with a warm chocolate cake and hot fudge all over it. After looking up what’s in our area, we decided to come here to fill our sweet tooth.
It wasn’t busy at all and the server was nice and let us taste a flavor of ice cream id never had here before. It was the cheese cake flavor and it was really good! I was just about to order that when I saw a poster for a Chocolate lava meltdown. I thought to myself, hey that’s like something I was feeling for in the first place so why not try it. It looked really good in the photo and I did really want something warm with chocolate and ice cream on top.
When we placed our order, the server was fast at getting our things ready and offered us a few other things before we checked out. Since it wasn’t busy we decided to sit and eat our ice cream in the store. When I took my first bite of the Chocolate lava meltdown, I hate to say it but I was pretty disappointed. The cake was really bland, and even though I tried to mix the hot fudge in it, I just couldn’t fix the lack of taste in the cake, so I ended up getting rid of it.
Luckily, for some reason, my husband went with my first idea and ordered what I was going to order before I saw the poster. Since I threw out my order, he was nice enough to share with me… ok so I pretty much ended up eating the rest of my his ice cream. Which by the way, happened to be that yummy Cheesecake Ice cream in a waffle bowl! His order honestly saved my day and insured that ill be back for more, but mainly for that ice cream. However I definitely wont be getting that cake thing ever again.
Maybe next time ill have better luck

Tried to call to order a cake during business hours and no one answered. How pathetic I went to Dairy Queen instead! Horrible!

After all the rave reviews I’ve heard about Cold Stone, I was definitely disappointed. I went with my guy and our boys after playing basketball at a local park. The girl behind the counter was obvious in the fact she does not appreciate mixed families. Blatant dirty looks. I had to repeat our order not once or twice but 3 times and she still got the little guy’s order completely wrong. While everyone has an opinion, if you are not tolerant of the general public and their choices, perhaps you shouldn’t work in a position that you are required to serve them in a professional and cordial manner.

What can I say, it’s an ice cream place, Who doesn’t like ice cream? This particular location it’s like any other Coldstone. On this visit I was looking for their banana ice cream and I was in luck, they had it it’s usually a hit or miss with that particular flavor. It is my favorite needless to say, I will be coming back

I’m giving 1 star bc the Ice cream and service SUCKED!!! I haven’t been to Cold Stone in a while, and this is my first time at Cold Stone in Florida (and I’m from Cali); I have to say this place SUCKED!!! We walked in, and it’s warm and stuffy inside; the ice cream wasn’t cold enough, it was like whip cream consistency and texture… gross…, and after the guy scoops the ice cream and put it on the slab, he only «folded» it a couple of times. From what I remembered of Cold Stone, the ice cream used to be colder & harder, not whip cream-​like; and the person mixing the ice cream would really mix and fold the ice cream combine the flavors. Also, what happened to the singing when we give tips!!!
I don’t know if it’s a Florida thing or it’s just this store, but it seriously SUCKED! The whole experience was so bad — ice cream and service! And Cold Stone has the audacity to increase the prices!!!

I haven’t been to a Cold Stone in years and on a whim I dropped in. I went with the Peanut Butter Cup Perfection in a chocolate dipped cone, wow 1200 calories of sheer joy. Next time I think I’ll pass on the cone and go for a cup.

Great customer service every employee looks hardworking and kind! Plus my ice cream is so good! She was very nice (everyone was) I am very picky with customer service and it was very good.

Went here with the family. I have been to Cold Stone before and even though the place was clean and the staff was friendly I have to say I am not very impressed with the quality of ice cream here. I think buying ice cream from Publix would have been better. For the price you pay it seems like its more for the ‘hand mixed’ service than quality. Even looking at the ice cream through the glass it looked unappealing and almost as if it was old ice cream that had been sitting there for several weeks.
I ordered the mint chip shake and it was ok, not good, not great I threw the last bit away I was so unimpressed. The family seemed happy with their choices but I doubt many kids hate any type of ice cream lol. Next time I will skip cold stone and save my $ 6 for some quality store bought ice cream.

Failed to honor an online advertisement, even when showed the advertisement on a smartphone.

Great service, great selection. Nice way to spend a Sunday afternoon with the family.

This Cold Stone is located in a shopping plaza in Coral Springs. It is usually not that crowded, and I have always been able to get in and out in under 10 minutes. The service is always prompt, and the employees are very friendly. My friend had never been to a Cold Stone’s before, and the employee offered him samples and was very accommodating.
I had to take off 2 stars based on my ice cream order though. The sinless sweet cream ice cream was bland and very artificial tasting, and the caramel was also too thick for my taste. I was looking forward to eating the waffle bowl, but it turned out that it was overcooked and glued to the paper bowl that it comes in, so I had to throw it away. :(Oh well, at least it saved me a few calories!

The Cold Stone here is set in a nice, quiet plaza in one of the older neighborhoods of Coral Springs. Went there on a weekday evening with some friends and tried one of their signature creations, Oreo Overload. It was a good, A-​OK treat, pretty sweet, with good chunks of broken Oreos and chocolate chips. It was also pretty filling, but pricey, for a $ 5 small «Like It» size (approx. 5 oz.).
Service was really friendly and quick on getting your ice cream ready. The wait was also not long at all; a full line when we got there and it only took about 10 minutes for me to start eating. There is no sitting area inside though, and they only have a few tables and chairs set up outside. But since it’s in a low-​key, quiet part of town, not many people were there and we found enough chairs for our group.
Overall, they have a good selection of ice cream and their various signature creations are interesting and well-​made. This is a good place to quickly satisfy your ice cream urge without the long wait.