Carls Jr.

Every time I order a happy meal plain with ketchup only in the drive thru they get it wrong. There I go park my car to go inside to complain with my son about to cry. This last Sunday they made a mistake twice and they don’t even compensate with free fries or cookie for the inconvenience.

My mom and i just went through the drive thru. There was a line but it didnt take long at all. The boy on the speaker was super nice and the girl at the window was also super nice, she complimented mom right when we pulled up. Great service!

This place simply sucks lol food is never fresh. Employees are nice. Only reason why it gets 1 star is because it’s the only place to eat in south corona.

Stay away from the Drive-​thru, unless you enjoy sitting in your car and waiting… and waiting… and waiting. Slowest drive thru I’ve ever been in. Sad thing is, it happens every time. I keep thinking it’ll improve, but it doesn’t. Never again.

This review is for the Service at this location, employees not attentive.
I frequently exit the 15 South to visit the location as a restroom stop. Yesterday, I felt bad that I normally don’t order any food, so I decided to buy a cheeseburger.
It was typical Saturday, not a Holiday, around 4:40pm.
When I walked in there were probably 3 customers eating in their lobby, and no customers in line.
A male employee was at the end if the counter speaking with a manager regarding a promotional display they were assembling. He saw me walk in, made eye contact, but kept working with the manager.
I approached the counter and saw all 3 registers were displayed with «Closed.». 3 female employees were at the counter, but all attending to Drive Thru orders.
This is a location that I have seen the majority of customers use the Drive Thru.
I remembered when I walked in, their Drive Thru only had about 4 cars MAX, so this was somewhat strange, but I’m not going to question their process.
Although one of the females saw me waiting to order, no one acknowledge or inquired if I wanted to order. I was the only customer at the registers, so I waited about 3 minutes and walked out.
No effort for customer service in the lobby at this location.

This is the absolute worst Carl’s I have ever been to. Due to it being so close to us, we have given it a few tries giving it the benefit of the doubt. Every time they mess up our order or forget something. Their food tastes stale, like it has been sitting there all day. Not to mention they are very slow. Will never be going back. Disgusting!

If I could give this location 0 or negative stars I would. The employees can never hear or understand you when ordering– since the drive-​thru is located right next to a freeway/​on-​ramp. This results in the staff either having to say «what was that?» at least 5−7x per order– or them just guessing and getting your order completely wrong (which has happened to me a few times)!!
I know some of you might be thinking «why doesn’t she just go inside to order then?» I am disabled and use walking aides; usually crutches– which results in me not being able to carry a bag of food, if I were to go inside.
Also– this location doesn’t have all the drinks available that many other Carl’s Jrs. do– like bottled Vitamin water, cans of Monster energy, etc. when you don’t want just a watered down soda-​fountain drink.
And the drive-​thru line is ALWAYS SOOO SLOW!!! But yet, I still continue to come here, since it is the only restaurant with a drive-​thru off my exit/​closest to my house.

Andrea or I might of read wrong, in the drive through today at 3:00 was really polite and she did really well with customer service. compared to other locations I’ve always had the «I don’t really like working here» vibe. but thanks :) it made my day better

Funny how one Unilocaler claims this Carl’s Jr. is the cleanest best she’s ever been to. Uhm quite the opposite for my boys and I. Let me save you the best for last…
First waited 10 mins to order when there’s only one person ahead of me that ordered one meal. Secondly, all of the tables were still dirty and still had straw wrappers on the tables and napkins from previous costumers. Now here’s the best part, while ordering my phone with a «shift leader» I noticed his hands. FILTHY FILTHY FILTHY you see nothing but black dirt under his nails and as if he just changed oil or done doing construction work. APPETITE DOWN THE DRAIN.
I asked to speak with the store manager and told him my concerns and would like to get my money back since my kids and I don’t want to eat there anymore. Store manager’s response.“well, he doesn’t deal with the food ma’am.” WOW. I’m not sure how these two became supervisors in the first place but really he doesn’t deal with the food… he puts the food onto the tray and serves it to the people on the counter. Did not even apologize how filthy this place was especially his lead employee! Disgusting purely disgusting. If you want to stay away from fast food then maybe you should go to that carl’s Jr. and you might not want to eat fast food forever
This place deserves no star!

Buyer beware!
All chicken sandwiches now come with BBQ sauce! At least that’s what this stores employees are telling us. We ordered a Santa Fe Chicken Sandwich and it came with BBQ sauce. When we pointed the error out to the staff we were informed that this is how they come «they are like marinated in it». OMG Gross! Worst sandwich ever! The cashier looked at us like we had lost our mind.
Would rather go hungry then try this place again.

It’s pretty sad when you can make a better burger than a place that makes them all day. I knew it wasn’t going to be that great of a meal when the fries were delivered lukewarm. Then the Texas BBQ Thick burger that I ordered was delivered and the cheese was all hard around the sides! YEEEUCK! That means the cheese was left sitting out OR the burger and cheese was left out since it appeared that the cheese was half melted on the meat patty. Either way… the burger wasn’t even lukewarm but cool and really dry. I had high expectations considering my husband said the one he had at a Carl’s in Anaheim was great. The best thing we got was the zucchini. So save yourself some cash and just eat a hot dog or a bag of chips from the ARCO next door. I wished I had. Oh and watch out for the FILTHY aprons that the cashiers were wearing. I wished I would have noticed sooner. Any establishment or manager that lets their employees walk around looking filthy doesn’t deserve my patronage.

Seriously one of the cleanest fast food restaurants I’ve ever been in. The manager Dennis was on top of his employees and was doing a great job training his newbees. My food order was fresh and fast.

Don’t go here when you are busy and in a hurry! The food is good, but the service is slow. It does not seem to matter whether I go inside or through the drive thru, I always wait far longer than necessary. I don’t know if they are just under staffed or really don’t care if they move fast. Today I went to the drive through for an iced tea. I gave the cashier my money and then waited and waited for the tea. I guess he had to go cut the lemons himself because my drink was sitting there on the counter. It just seems to me that ordering a drink only should be very quick. Another time I waited 12 minutes in the drive through line, again just for an iced tea, It is very convenient, just off the 1 – 15 freeway. The food is good for fast food, just be prepared to wait.

My husband and I visited for breakfast before our mini spa getaway. Got in right at 8 with the drive thru fairly busy but the lobby empty. Our order was taken, and we heard how 5 cars were served before we were. no biggie we werent in a hurry. The gentleman that came after us got his food before we did and the guy Jose who took our order walked right past us not noticing that we have yet 2 recieved our food. In an effort to not mess up or vibe I went to the counter and got the attention of the drive thru tenant, after I explained we still didnt have our food she began yelling for Jose who had disappeared. She began to ask him if he had given us our order (why would i be up here) Finally at 825 we got our food, we were apologized to and given a cookie. I guess because this place is in thw middle of no where they dont care about there walk in customers…

As usual, tastes great. I always try to eat at Carl’s Jr. because they hire a diverse group of people. I think it’s a good company. Nice and quiet at this location. Couldn’t pass up the opportunity to dine in.

The 4 stars are just based on my drive through experience. This lady has to be the friendliest, most attentive and awesome drive through order taker I’ve ever experienced. Top notch service. Was here at 1125am and I wish I would’ve gotten her name.

Why the four stars for a Carl’s Jr??? Because this is THE best Carl’s Jr. ever, and I really mean that. I’ve grown up eating at Carl’s here and there, but the food has always been way less than mediocre. Actually, the Carl’s down the street from where I work, is gross. I get so irritated when I have something from a place that has less than mediocre food, cause I’m eating those darn calories for something that wasn’t satisfying. This Carl’s Jr. location is very busy, probably the reason why the burgers are always good and juicy. I miss this location since I moved back to OC.

Original Six Dollar Burger protein style. It works when I’m on the run.

This Carl’s Jr. is a good one. I sometimes come here on my lunch it’s the closest food joint in the area and it has really great service, I never been disappointed. Although you might want to avoid the drive-​thru during lunch hours because it gets pretty packed, go inside instead the wait is shorter but theres quite a few people inside as well.

Visited this location after some produce shopping at Tom’s Farms. The facility was very clean and had a decent amount of traffic for 11:30am on a Wednesday.
I was helped rather quickly and the cashier was friendly. As we waited for our food, I noticed a few employees walking around and cleaning off tables. It is nice to see consistency in that regard.
When we got the food it was exactly what we had ordered, perfect in temperature and tasted pretty darn good. I rarely eat at Carl’s Jr. anymore, but now that I know this place is pretty decent, I may be back after all!
PS: They have a fairly large dining area, perfect for places right off the freeway. They also have a decent size play area outside, with outside seating. Also, the drive-​thru is always packed so keep that in mind!