LOFT

I went last night to exchange some sizes of pants with my sister the staff was very helpful and courteous. Vivian helped us and was very personable and had excellent customer service. Even with a little confusion with the exchanges the overall experience was great and my sister left happy. I would totally recommend shopping here for some awesome style choices and great sales all the time. Thanks again to Vivian for being so sweet.

If I could give zero stars, I would. The staff in this shop are so extremely rude and not service oriented. No one can be bothered to extend a greeting or assist customers clearly in need of help. I have been here twice, both times I have walked in and out without acknowledgement from the staff, who were congregated at the register area, engrossed in personal conversations.

I love shopping here. They always have items on sale and the ladies are always nice. The quality of the clothes is topnotch and they’re always on-​trend. One time I brought the stroller in and my baby was crying and so one of the ladies helped me with the door with a smile. The changing rooms are spacious and you don’t have to wait forever.

The staff at this store is not friendly at all and they don’t have much selection. One time as I was leaving the store, the door was open but one of the staff asked that I close it after I leave. I don’t mind doing it but as I looked back, there were 3 staff standing there doing nothing!
I’ve never had a good experience there!

The staff here is friendly and helpful, but not too pushy. The clothes are great quality and make great basics. They often have really good sales, but their regular pices can be a bit high. Teachers can sign up on their website and get an extra 15% off their regular pice purchase.

The items they sell here are not really my taste, but I came here with my Aunt and she loved it. What really caught my eye though is that they recycle bags here and also raise funds for St. Jude, which I though was pretty cool. They also had a sale today that had everything 50% off.

SWEET!
Last minute shopping yesterday and wow. talking about customer service. Is it me, or does all the Dos Lagos Shopping Center stores have awesome customer service?! Any way, Ann Taylor Loft had some sweet smiles from the workers, and what. SWEET DEALS! Got a great deal from a dress that was originally $ 80! Awesome! And almost everything was on sale.
But let’s back it up to customer service. The sales lady was not too pushy and after she neatly folded my latest purchase, which she took off the price tag for me, and put it into some pretty tissue paper, and then set up my gift box. she walked around the cash register to hand me my bag with ribbon she tied on with a big smile. I felt like I was at Nordstorm for a second. Wait. I don’t really remember Nordstorm walking around the register for me before to hand me a bag. So this was even BETTER.
PLUS! Ann Taylor Loft is currently taking donations for St. Jude’s Children’s hospital. A store with great service plus giving?! What they don’t tell you is this. If you donate, you get a coupon for 20% off coupon for use online or in stores between Dec 28 to Jan 24. I donated and was pleasantly surprised. SWEET!