Service On Site Marine

This shop completely ruined my boat and didn’t complete any of the work they were paid to do. And the work they did do was nothing short of shotty at best. Lost parts, additional damage to my boat caused by them, the list goes on.

My name is Dennis Palmer, I live in Colton and have been using SOS for the last year or so. First off let me tell you that I am an A** when it comes to people doing me wrong, I am the first guy to tear you apart at every opportunity I get if you do me wrong! I see «Boaters Beware» reviews and they are full of it. Sounds like a competitor to me. I am not in any way affiliated with them other than their customer, I own a Termite company Out of Reche Canyon and was recommended to them and have not been let down. They have rebuilt my Jet, done a bottom end and head work on my 502, Changed oil, oil and fuel filters twice. They pictures at various times during the job, even all the way down to the spark plugs. Each time they did things I have checked and there is brand new oil, filters and plugs. The first major rebuild I did on my boat was the Jet, he worked hard on it and got it done in time for my vacation. the second repair was the bottom end of my engine (they tore it completely apart, scoped everything, had clean up done on the block at the main and cam bearing seats and redid the heads) and he worked really hard and gave me a break on price (and those two never go together) because he felt he should have recommended to me that I tear the engine apart after I ruined the jet. Just recently I had SOS check the engine out because I did not like the oil pressure, it was one week before my next trip and he pulled the motor, checked all the bearings and seats, checked the crank and installed a new high pressure oil pump… Worked until 11:30 pm, cleaned the boat and I left in time to make my trip as he promised… And oh yeah… all under warranty… Erick is a man of his word, their service Techs are really easy to get along with and put their personal names into the work they do and treat each and every customer like they are very important to them. All in all this is a great place to go. Is he busy? Is it sometimes hard to personally talk to him? Yes, but you know why? Because he is out working on your boat to get it done. He is very hands on and that shows in his work. Have patience, he will call you back, he has called me back or answered every call I make… Don;t make the mistake of going to another shop that has all the time in the world to shoot the bull with you, there is a reason that have so much time on their hands. Erick is busy, but there is a good reason for that and to me I would rather do business with someone that is so good that they have no spare time to talk all day other than a company that can sit waiting for the phone to ring so they have something to do! Ignore the other posts, Use this company, you will not regret it!