Storage Valet

We sold our house and had not yet found a new one so Storage Valet was the perfect solution! We did not want to move our stuff twice since we were going into a furnished place so having the containers was excellent. EVERYONE at Storage Valet Corona has been wonderful to deal with. They are very knowledgeable, take time to answer all your questions and help figure out exactly what you need along with recommending the best solutions at the best price. Arranging the drop off and pick up of the units was very easy, just plan a day or two ahead so you can get scheduled in at the date and time that works best for you.
Katie has been a dream to work with, it took us a while to find the right buyer for our house and every time I called she remembered me! WOW, now that’s customer service!!!
I did a lot of shopping around and they have the best prices for this type of product.
Thank you Storage Valet Corona for making it so easy on us!!!

I’ve moved between the east and west coasts 4 times in the past 5 years, and can say that I’ve become a fair judge of moving companies. After Storage Valet coordinated my latest cross-​country move, I would recommend them to anyone. My request was kind of complicated: I needed the contents of my apartment stored during a «glide» year while I applied to medical school, and delivered to whatever school I was accepted at. As it would turn out, that school was in Boston. Alex and Katie at Storage Valet coordinated for my 2 containers to be shipped across the country, and gave me the choice of 2 different movers to unload my items at delivery. Everything went as smooth as clockwork! I almost couldn’t believe it, but not a single item was broken, chipped, or damaged in any way (this could not be said for my previous moves). The movers that Alex recommended were extremely professional and wonderful to work with. Here’s the kicker: the whole thing, even including the year of storage fees, cost about half of what my other cross-​country moves cost (I used larger moving companies that specialize in long distance in the past). I would absolutely recommend Storage Valet to anyone looking for EITHER competitive storage rates or long distance moves! It was a zero-​stress move, and the customer service was PHENOMENAL.

As a college student, Storage Valet is the only storage company I will ever use for temporary storage. They have made the process so student-​friendly and hassle-​free. The prices are low to begin with, but get cheaper when you share units with others, and they are very accommodating of that. Drop-​off and pick-​up are effortless, and there is no limit to how long a unit can stay at your location. There are no hidden fees, no need for extra insurance, you can even provide your own lock if you’d like!

Moved from NYC to LA with storage valet. Awesome service made my move very smooth and the customer service from Alex was a pleasure. Highly recommended!

I agree with many of the other reviewers here.
What sets Storage Valet apart from other similar companies is their customer service. As a customer I do feel like they want me to be happy, satisfied, at ease with handing my things over to someone I don’t know and that’s exactly how I felt. I think «the guy who answers the phone» (Alex) is great. He works with you to get what you need. and Tom, the driver is great too. He’s so good about putting them just where you asked, even in a very tight situation. All in all, this company is what I would call «a good neighbor». Thanks Storage Valet! my things will be safely with you another couple of months

Storage Valet gives the best service! I used them before I moved to place garage items in the pod. At one point, before it was to be delivered I realized I needed vacation items that were packed in it. Unfortunately, their new truck hadn’t been delivered so Alex took pictures of the contents to see what I needed and personally delivered them to our home before our trip. That’s great service! I would and have recommended them.

Worst experience ever. The truck containing the pod broke down, so they sent a regular moving truck and was going to transfer my stuff for me into pods. In doing so, they ruptured my brand new dingy and broke my bike. The movers they contract out to were terrible too. Scratched my walls and broke a box full of Christmas ornaments. Would not recommend. And the guy that answers the phone is a grump.

I have used Sorage Valet for storage and moving two times now. Both times I needed special arrangements. What sets Storage Valet Apart is their willingness and ability to solve problems with moves. Both times I chose them over my Employers suggested van lines because Alex at Storage Valet was totally solution oriented where the rest just wanted me to comply with their policies.
An example of this is when I under estimated how many boxes I needed for our big move. I had 5 guys at my house getting paid by the hour, it was so late and my family was exhausted. we had only two more boxes to fill and it was clear that we didn’t have enough boxes to finish the job. I called Alex and and after weighing our options it was clear the best option was to have more boxes delivered but this was at 9:00 pm! Alex personally made a special trip to bring more boxes late night. I live an hour away.
I’m in the people business and I can confidently say there just isn’t many people like Alex who runs this company. Especially in the often shady moving space. Keep up the great work Storage Valet!
PS another clear sign is how workers are treated. when I asked his delivery person how they like working at storage valet and what they thought of their boss I was surprised to hear a consistent happiness and respect for their employer. How the employees feel at storage valet is a testament to the type of service you can expect from storage valet.
OZ

They were communicative and friendly.

Storage Valet is as good as it gets! I used Storage Valet for transportation and storage last summer. As I was looking for storage options, I first got a call from Alex with an extremely competitive rate for the storage pod for three months of storage. After that Katie Miller dealt with the contract and logistics. I signed the contract electronically.
Katie and the rest of the staff were extremely helpful, always responding to emails promptly. Storage Valet gave me excellent customer service!
A friendly driver brought in the storage pod on the appointed day. The pod was clean, well maintained and had water-​proof external covers. They let me put my own locks on the pod; They did not ask me to buy any locks from them (unlike places like Public Storage). They picked up the pod after I was done with packing and storage.
Three months later, Storage Valet brought the storage pod to my new place. Even though I was out of town when they arrived, they placed the pod at a convenient location. Everything was set for me to move in, as soon as I landed in town.
All my belongings were intact when I opened the pod. Nothing was damaged by the Inland Empire summer heat. I had packed carefully (but not professionally) and yet nothing damaged from movement of the pod either.
I payed my rent online each month.
Overall, even though the rate for a pod is a little higher than renting a room in Public Storage (or equivalent), I saved money, effort and time on renting trucks, dealing with insurance payments and gas for the trucks, and having to load and unload my stuff four times. And Storage Valet made the process hassle free.
I was just thinking about what I did last summer and I remembered that I meant to give this company a great review.

Why review a storage company? because their customer service was OUTSTANDING and my things were not only taken care of they were treated like items i care about.
From my original call into Storage Valet 18 months ago to move my parents stuff into storage when I took over their house to MY move, they not only took care of the items I cared about from my parents, they recently unpacked them for me, took photo’s so I could remember what was in there and REPACKED them into a transport pod. They also brought THAT pod to my house so I could pack more things into it and brought me another pod for my other things. When they repacked my parents pod sent me the photo’s so I could help reorganize. THANK YOU FOR THAT EXTRA WORK!
Pricing was great and they were easy to communicate with. I would recommend them to anyone that cares of someone cares about their things.
They now are sending both Pods to my move location (Boise Idaho) and coordinated it all with that company. Bravo Storage Valet, Job well done.

Very helpful. Ordered boxes and bubble wrap– everything was as expected.

I used storage valet for around 6 weeks.
PRO: One pod fit my couch, a bookcase, a table, 4 chairs, a trunk and a bunch more stuff. I thought the $ 99 pick up and delivery fee was fantastic as well. Tom, the guy who delivers the boxes, helped me and my boyfriend unpack everything and wouldn’t even accept a tip.
CON: The only reason I’m not giving this place 5 stars is because they did not mention that they would charge for a full month if you rent for over the first 10 days in a calendar month. So even though I wanted my pod to be delivered may 14 (but they weren’t able to deliver until the 17^th) I got charged for the whole month of May which kinda sucks.
Still, all my stuff came back in one piece, tom was simply a gem and the price was better than using movers. However I know they aren’t the only pod place in town so id call around to see if others prorate. If not, then I think storage valet is a good deal.

I ordered a storage unit for the summer as I will be going back home after this academic year. I also bought two medium boxes and a padlock which were not in the unit when I checked. The weirdest thing about this situation was that the box was ziptied closed but none of the storage materials I ordered were inside.
All that aside the unit was delivered on time and in the right location.

Delivered and picked up pods as promised. Alex and drivers were professional, dependable, responsive, and courteous. Highly recommended.

It has been the best experience I think anyone could ever have with a storage company. Fast, easy, friendly, personable. Caters to ones needs and the best price around. I have and would recommend to everyone in case of storage needs. I like to pass on good finds and this is one of them. If anyone out there recommends Alex, and his company, Storage Valet and not to mention Tom, the driver… what a sweetheart and GREAT attitude… You would truly be doing anyone you pass this on to a favor! REALLY!

We redid our garage floor and wanted to store all of our stuff in a storage unit in the driveway. I called numerous businesses and got some high pressure — give me all your info before I tell you our charges types of people. When I called Storage Valet they were so easy to deal with. Here’s our prices, here’s when we can be there etc. They were so much cheaper than anyone else too. So I really liked that as well as their business practices.
I told them I only needed one unit and they said «well the driver will have 2 units in case you decide you need two». When they delivered the units I saw that yes I would need two. So I got both of them. They are wooden storage units covered in a very heavy waterproof material. The locking mechanisms worked perfectly.
For two units I only paid for one delivery fee. The guy who dropped the units off was super nice and helpful. When I was done with them I called them and they came and picked them up in one day! Great business I would use them again and recommend them to anyone. Thanks for your help!

Storage Valet was great, was a client for over 5 years. The convenience of the containers being delivered right at the front door was awesome. Alex and his whole staff were a pleasure to work with.

This review is long overdue! This Company truly knows the meaning of CUSTOMER SERVICE! I have dealt with them on two separate occasions since 2008. ALWAYS courteous, helpful, great service and great prices. I just can’t say enough good things about them. Sure wish other businesses that I deal with were half as good! The owner is top notch! I will always turn to them with my storage needs and recommend them to anyone!

Affordable pods, great service.
This is BY FAR the best storage facility I have ever worked with. Not only do they deliver the pods to anywhere in the states, they foster a personal relationship with their customers. The manager will call you within 10 MIN if you can’t get through. When I went to unload, a worker showed me the bathroom and gave me a free water. Every one I saw was friendly! How’s that for service?
I would strongly recommend this storage company over any other.