Spectrum Motors

My husband and I went in about 2 weeks ago to look at an SUV we saw on
it looked even better in person! The battery was dead so they replaced it with a new one for us also I noticed a tire that looked to be warned and Mike our salesman replaced ALL 4 TIRES for us!!! We are so happy with the truck, we love it and so do our 2 kids Mike made us feel comfortable and never pressured us. He let us drive the truck and then talk alone so we could decide what we wanted to do! I would recommend Spectrum Motors to anyone looking for a quality used car or truck! Thank you Mike for making it painless and easy! P. s. they misplaced the keyless remote but Mike made sure to find it and they even reprogrammed it for me!

My GF, her daughter and I visited this place on Saturday with high hopes of buying 2 cars that day. We were ready to wheel and deal and had cash in hand. She had posted an offer on a BMW 328I on Thursday night and received a call back from «Sonja» on Friday indicating we should come in. Well, when we did, things started out ok, but quickly went south. First one of the cars we test drive smelled like it was burning transmission fluid or something. Secondly, Sonja didn’t acknowledge her message (even with my GF playing it back for her) and willingness to negotiate on the price. Nor did her colleague or boss. What a total waste of our time. We left there totally dejected but went down the road where we dealt with a place where the guy had integrity. Avoid this place at all costs. If they could give negative Stars on Unilocal,this is a place that would deserve them.

I recently purchased a truck from spectrum motors. It was a spur of the moment buy because i needed it for work. I was alittle worried because i dont like to buy somthing i dont know about, but after personally speaking with the owner and his mechanic i knew i was in good hands. Mike, thank you for helping me keep my job.

I just got my car here last week and couldn’t be happier with the car. The gentlemen who work there helped me work out a deal on a great used VW. I’m recommending them to all my friends!

Worst auto sales around bad customer service and your transmission will go out as you drive off the lot I would not recommend them to my worst enemy

I went thier with the idea of buying a honda. I was approached by a man who worked thier who didnt even introduce himself. He came up to me and just started asking how much cash down i had and what type of credit. I was caught off guard, very rude and i walked away. They wanted 6,995 for a base lx and wouldnt budge. I bought an ex the same night for 6,300. I would never recommend anyone to go here.

I just bought a car here and had a very good experience. The first thing that I noticed was how clean all of their used cars are. That was not common at many of the used car businesses that we visited.
Sam helped us and he was great. We had noticed two cars on their website, which is excellent by the way, and took a look at both of them. Sam got us the keys quickly and we tried them out. We were able to work out a deal on the favored car in a very short time. And had the deal done quickly. I think that their cars are fairly priced but a bit above retail blue book on some, but then a super clean car may be worth that. I was happy with our deal.
There was one issue with the car that I should point out because it says a lot about Spectrum Motors. The car was a Hyundai Accent and the check engine light was on. They agreed to do a diagnostic test and fix the problem. The problem was a coil and they fixed it before I came back to pick it up. I needed to work out the finances for the car and it took two days. When we can back, the car was ready to go.
Here is the context of why I gave them five stars: We probably tried 8 – 10 other used car dealerships. Most dealerships either had no idea what cars they had on the lot, had cars that had things broken and were still priced high, had cars parked in so much that you could never test drive them and other problems. One place (a Ford Dealership) had a car priced over $ 1,000 above the retail blue book and were unwilling to drop the price even a dollar. Spectrum Motors gets five stars because they stand out in the used car market as a dealership that I trust.

Good place to get a car, bought my cargo van here a few weeks ago, very helpful staff. I will likely go back in the future.

Great place to buy a car.
I would definitely recommend them.
Sam was really helpful.

Problems started not long after I pulled in their driveway. The car looked okay from afar but upon inspecting it I learned it had many problems. I also noticed multiple cars on their lot had been picked apart, including motors. There were parts laying all over the place, their detail shop was a disgrace and they had washrags laying in gravel. Later I found out that this had a lot to do with the many scratches and swirls in the paint. I came to believe that their detail guy is his young son that works there, seeing as how there was no other staff. Throughout my time there, I began to gain a strong sense that they were buying wrecked or disabled cars, cheaply fixing them (with all the parts they had laying around), and then trying to resell them for top dollar, as I later learned that both front tires were absolutely bald and dried out with cracks. When I told him the tires needed to be replaced, to ensure my safety 400 miles home, he responded by stating that they do not buy new tires and he would find me used tires for $ 100 that would be sufficient. I can only imagine what 20″ sport tires would have looked like used for $ 50 a piece. Obviously, old used parts is his approach to fixing many things around there. When I was in their office I could not get one word out of my mouth without him trying to speak over me, even to the extent of shushing me. Twice, I asked him to please stop talking over me. Three times, I asked him if we could stand outside by the car while we talked about the car but he insisted that we talk about the car inside his office where we could not see the car (This is a sales tactic to keep me from looking at the car too much before I sign papers). I talked to the salesman extensively before leaving San Jose, letting him know that I was driving down there, several hours away, and I wanted to be reassured that the car was in great condition. I even asked for some pictures to be sent. He sent me beautiful pictures of the car, told me it was in «amazing» condition and needed nothing. He said it had a clean Carfax, was never in a wreck… it was a dream come true. The salesman was so confident in the car and the pictures looked so good that I rented a rental car, paid the gas and drove seven hours down to look at the car. I came to find out that the pictures he had sent me were over a year old!!! The car had been at their dealership for at least a year, baking in the hot Southern California sun. All of the black trim pieces were faded white and brittle, the clear coat was peeling off on several parts of the car, along with the dings, chips and scratches throughout the paint. Even with all that, I thought, I drove so far down here let’s give this car a try. We took it for a test drive and about halfway through it began to smell and reek like burning transmission oil. When we got back to the dealership I looked under the hood to see if I could see any leaks. At that point, I noticed the front bumper was held on with the bits of baling wire and zip ties. The car had obviously been in a wreck, even though it hadn’t shown up on the Carfax. (When the front bumper is repainted and zip tied back on, you know something has happened.) The salesman reassured me that I was a fool and the Carfax was clean, so that meant the car was never in a wreck (telling me to get over it, several times). I tried to explain to them that someone could crash a car and fix it without reporting it to their insurance (keeping it from showing up on Carfax), but I was never able to get more than a few words out of my mouth before he would shush me or speak over me. I even showed him all of the paint on the old, brittle, worn out front tires, from when they repainted the front bumper (yet somehow he was able to stand there and continue to deny my claims). The car had also been sitting so long that the battery was clearly dead and they had probably charged it while I was on my long, long drive down there. I told the salesman that even with all these things wrong with it, I still was interested in working out a deal. They just needed to compensate me for new front tires so that I could get home safely. Fixing the bumper, touching up the paint, replacing battery and identifying where the smell was coming from, I was fine to do myself. He then tried to charge me extra for a remote locking key (which was standard on the vehicle). Not to mention, the spare tire and everything out of the trunk compartments was stripped. Stupidly, I sat down to discuss purchasing it with him and he began to get very aggressive. He was very insistent on me forgetting about all the negative aspects of the car and only wanted to talk about the few positive ones there were. Obviously we did not come to an agreement so I walked outside to leave. He then followed me out, yelling at me to come back in so I could buy it. He grabbed my arm and physically tried to

Not a good place to get a car. They made me go Through credit check process and tried to sell me a car before even letting me take a test drive. Were also over charging for the vehicle and when I called them on it they reduced the price significantly and then when we went to test drive they tried to get me to drive a different vehicle. older and cheaper. a vehicle I would never have driven. no honesty or integrity here. Kind of Shady