Aegis of Corte Madera

Aegis is really the best Marin County has to offer in assisted living. While all of the assisted living industry is plagued with relative management turnover, Aegis by far has the most consistent and highest quality caregivers who have worked there literally for years. So different from facilities staffed by union caregivers, the caregivers at Aegis truly are involved in the quality of life for the residents. Not because they are required to do so but because that is the kind of personality hired by Aegis.
When choosing an assisted living facility, information about the caregiving staff is seldom available.
Aegis has fabulous caregivers because they treat the caregiving staff with respect and pay them what they well deserve.
Thank You Aegis for providing top notch caregivers! Aegis caregivers are the best.

This is billed as a high quality care facility. We paid tremendous amounts of money to place my mother at Aegis. We were forced to pay for «fall care», and yet when she rang her call button, it took staff 45 minutes to come to help her. An ambulance would have arrived sooner. Some of her belongings were stolen by staff. We met with the director several times, and no changes took place.
I am loathe to write negative reviews, but Aegis was so terribly disappointing for us, I don’t want others to have to experience the same. We took my mother out of Aegis, and she is living at home with 24-​hour care.
I would not recommend this facility to anyone. So so disappointing and saddened by our experience.

I had to move my father from the east coast to the bay area two years ago and looked at over 13 facilitates in the bay area and narrowed it down to two. One being Aegis for a number of reasons, the décor was traditional which I tho he could get out and walk, go to the shopping center next door, and the people who lived and worked there seems very happy. Prices were comparable for other facilities in this category of care and felt it would be a good fit. The staff did everything they could to make my father feel welcomed and help integrate him into his new surrounding as it was a big change, especially with someone in the early stages of ALZ. Millie who was my first contact was very engaging and helpful with my navigating the process of getting my father set up in his new situation, Gail the activities director was a joy to be around and worked very hard to keep my father engaged in activities. Bill Phelps, the general manager became close to my father and very good at knowing how do deal with him especially when he was having a bad day. The staff there was always very nice and became an extended family to my father. The chef also did a wonderful job with the food as my father always commented on how much he liked it. In the time that he was there I also became close to some of the other people staying there as well as their families and most seem ed very happy with the level of care and service.

We chose Aegis for our Mom because the memory care unit was amazing. Mom felt like she was in the community at restaurants with the daily meals. She would introduce me to her friends. The caregivers are wonderful, there are several as they cover all the shifts, but we got to know all of them and they were so sweet with Mom. We found that her room was immaculate, her laundry done, her things looked after. The meals were excellent, every time we visited during meal times, Mom was eating well. When we moved Mom off wheat, the kitchen customized her food with gluten free choices. Mom enjoyed the outings and the activities. The space is lovely, patios and gardens for Mom to enjoy. We also ate in the main dining room which had a nice menu for all of us to enjoy.
We really appreciate the care that our Mom received.

This place is like a used car lot. The extra services you pay for are implemented poorly. The staff turn over is off the charts but they boast memory care? The only good thing but still not worth the inflated rents is the dining services and food. I decided on keeping my love one at home.

My mom had a stroke three years ago, and we were faced with the difficult decision of finding care for her. Overall, Aegis has proven to be an excellent choice — and truly the best quality care we could ever have asked for. The ratio of staff to residents is almost an astounding 1:1 ratio. They don’t cut corners.
The place, near Nordstrom mall, is warm and welcoming with a diverse community for those with memory care issues and certainly, those without. We wanted a place where my mother could socialize and be engaged and active.
There is an amazing monthly calendar chock-​full of activities (social director is a bit wacky, so watch out), which range from discussion groups for men and women, music, outings, discussion groups, word games, and singing entertainment. There are also different «place» themes each month where residents can «travel» to new places and learn about different cultures.
For the holidays, there are both Christmas and Hanukkah celebrations, and it is a very inclusive place where all feel welcome. It’s not super religious in any way, which for us, was good — but there is a shuttle and drivers to church or synagogue, if desired.
Because it was such a difficult decision for our family, we never felt any sort of hard pressure sales tactics like some of the other places. There was only warmth and compassion from the marketing team and Carlos — we truly felt that they realized it needed to be a good fit for both my mother and the family (there are five of us kids and we are all in the area).
The food is healthy and very good — with a wide selection of daily entrees made to order. The wait staff (Norma and the other gals at breakfast), are extremely professional and friendly. They make my mother feel at home. The location is excellent and right next to 101 — and there is a beautiful market called Paradise right next door.
My mom has two good pals, and people with whom she can socialize during meals, which she very much looks forward to. The staff is accommodating to families and family structures of all types. What I like most is the richness and diversity of the staff and their level of training. Valentine, a med tech who delivers my mother’s daily pills (and watch over to see that she takes all), are excellent and cheerful.
There are about 125 or so residents, and it feels big enough to have a large selection of friends from which to choose (though, of course, there are far more women to men), yet small enough to be intimate without an institutional-​like feel.
Highly recommended. I know it can be difficult.

It is difficult to find quality affordable care for a loved one suffering from dementia. In our case, my brother and I looked at several options in Marin County that were lower in cost but settled on Aegis due to the quality of facilities and wide variety of activities available.
For the first year, our mother lived in the low-​care assisted living section, after 1 year we moved her to Life’s Neighborhood their high-​care wing. It was difficult the first year because Aegis’ model in their basic assisted living assumes the resident can do almost everything for themselves, however our Mom was rapidly in decline. There was a progressively widening gap between the level of care Mom needed and what Aegis could provide under the low-​care wing’s model.
However once Mom was moved to their high-​care wing, the care model fit our needs and things have gone considerably better. The staff in Life’s Neighborhood have uniformly been honest, friendly, patient, caring and have adapted their care to fit the specific needs our Mom has.
Moreover, my brother and I are on a tight budget to afford Aegis and more than once we have found Aegis willing to work with us on total costs to keep them in the range we are able to afford.
If there is any complaint my brother and I have of Aegis it is their backoffice recordkeeping, both in accounting and in the nursing records, is very manual and often not accurate. However, whenever we’ve pointed out a discrepancy, Aegis has been willing to correct it and the actual nurses on staff are extremely skilled.
For anyone dealing with the complexities of obtaining good care for a loved one suffering from dementia, if you are able to afford Aegis you should consider them, and if you choose them you should remain actively involved in monitoring Aegis and helping them care properly for your loved one. We have done it this way, and are very pleased so far with the results.