AT&T Authorized Retailer

This store has been amazing for me. I no longer have to park on Greenwich ave and the people here really understood me. No this isn’t an AT&T corporate store but they are a retailer that is funded by AT&T. Management has changed since they first end opened but the store still runs well from what I see. I ended up getting an iPhone 6S and an iPad Mini for $ 50. $ 50 less than corporate. Everything else was pretty straight forward. Activation fees are all the same unfortunately but the service was awesome and I’ll definitely be making this my go-​to store.

Please be aware that this is NOT an AT&T company store. The return and restocking policies of AT&T do not apply to this retail store. I have always visited the store on Greenwich Avenue and the one in Stamford Town Center. I’ve always had a good experience. Something seemed different here, but I couldn’t figure it out. I didn’t realize this was not a true AT&T store. I felt a sense of high pressure salesmanship from one of the salespeople named Fran. I was being helped by a nice man named Orlando, but Fran (manager?), inserted herself in the sale and really laid it on thick with her sales technique. I NEVER experienced this in an authentic AT&T store. From talking me into protective cover to trying to sell me a home security system (even though from the onset I said I wasn’t interested), she had an answer for everything. They have a restocking fee that is vastly different from AT&T’s policy. I could really go on and on, but the bottom line is if you are with AT&T because you find them reputable and you like their customer service, please visit an actual AT&T Company Store.