Caliber Collision

Costa Mesa, États-Unis

4.3

20 avis

Contacts

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Téléphone :
+1 714-436-5010
Site :
www.calibercollision.com
Adresse :
1399 Logan Ave., Costa Mesa, CA, 92626
Arrêts et stations de transports en commun proches
3.3 km178
3.6 km35
4 kmOCTA
Catégories :
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Aujourd'hui

Aujourd'hui –
Heure locale (Costa Mesa) 11:03 samedi 24 mai 2025

Horaires d'ouverture

lundi 7:30 – 17:30
mardi 7:30 – 17:30
mercredi 7:30 – 17:30
jeudi 7:30 – 17:30
vendredi 7:30 – 17:30
samedi –
dimanche –

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20 avis sur Caliber Collision

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Évaluation du lieu : 1
Costa Mesa, CA
Caliber collision did an ok job, But THEY CUT MY BRAKE HOSE AND ALMOST GOT KILLED. Also While they were fixing the car JAMES offered FREE car rental and at the time it was returned they DIDN’T WANT TO PAY FOR IT. Then they said they were paying only 50% JAMES called his manager and still kept going for hours until they finally admitted it was their mistake. And because they didn’t wanted to go to COURT. That’s only a portion of bad things that happened. PERSONALLY I DO NOT RECOMMEND CALIBER COLLISION.
Évaluation du lieu : 5
Huntington Beach, CA
I don’t even know where to begin, other than to say all companies should take note of Caliber Collision.
Their customer service was exemplary, James made every single step of this process flawless and comfortable. His level of caring and attention to detail is set to an exceptional standard.
I don’t know the names of the guys who worked on my car but they too, have amazing standards. My car looks brand new. They even went as far as buffing out some extra scuffs, just to make my Jeep look pretty.
I have absolutely nothing negative to say about my experience with them and even though I hope I never need collision repair again, i will definitely be returning to them if I do.
Évaluation du lieu : 5
Newport Beach, CA
Farmer’s Insurance recommended Caliber as a collision partner. My car ended upo being declared a total loss but I was nevertheless very impressed with the courteous service and the frequency and quality of the communications throughout the experience.
Évaluation du lieu : 5
Santa Ana, CA
A company dealer offered a $ 600 repair estimate to fix a few scratches on the rear bumper of my 2012 Ford Escape. Instead, Caliber Collision’s professional, James, suggested I might consider careful use of the Ford manufacturer’s touch-​up paint. I did so with the help and advice of this fine company at no cost to me. Such placement of customer interests ahead of company profit matched an earlier insurance repair done by this same Logan Street, Costa Mesa, Caliber Collision. For me, this shop is the go-​to place in Orange County for auto body collision repair, big or small.
Évaluation du lieu : 2
Tustin, CA
After a front end damage, I got my car back with hoses that were not attached, New headlights that were way off (one too high, one too low). The plate under the hood (hiding the windshield hoses) was not attached and fell off.
Now I have to take my car back to a Jeep dealership to have them double check everything so I know for sure it is safe to drive.
Paintwork and the rest I can see, seems ok. But due to missing very obvious details, 2 stars is what I can give.
Évaluation du lieu : 5
Newport Beach, CA
I came into caliber a few weeks ago regarding my banged up RAV4. From the second I walked through the door I experienced very friendly and accommodating customer service. James promptly assessed the damages, gave me a valid verbal estimate (could have received a written estimate if desired) and even put a few «bandages» on my bumpers to hold it together. Made it so my Rav was at least functional. All for free. I think I hugged the guy I was so happy! Seriously, thank you so much. Fast, efficient, and friendly. Go to these guys! I was able to sell my car at a higher rate after his quick repairs and now am driving in a beautiful brand new 2016 RAV4. Thanks for spreading your holiday cheer and giving back to others James & crew.
Évaluation du lieu : 5
Culver City, CA
These guys have their sh*t together! I first went to Caliber 8 years ago, then again last month… and sadly again last week. If ever need body work again (let’s hope I don’t), I won’t hesitate to go back here. They’re super friendly and well organized. In addition to doing great work, they send you constant updates on the status of your car. They even offered to drop off my car to my work when it was done, and then take my rental car back for me. When I returned to pick up my car, it had the best car wash I had ever received. My car looked great but the friendly service was the best part.
Évaluation du lieu : 5
Santa Ana, CA
I am very happy with the repair work that was done on my car. I dealt with the shop on the phone several times. Each time they were professional and pleasant.
I was out of town when my repair work was completed. I was able to pay my deductible with a credit card over the phone. Caliber returned my car to my driveway for no additional charge while I was out of town.
Évaluation du lieu : 5
Rancho Santa Margarita, CA
Our car needed a jump and we went in to ask. They were so helpful and kind. Even came back to do a test on our battery. So nice.
If that’s how they are regularly, I am sure they do great work. @colisioncare
Évaluation du lieu : 5
Costa Mesa, CA
Came here to replace my bumper after some one hit it, and the process was super smooth. They had a friendly staff, clean office, and super quick service. Very pleased :)
Évaluation du lieu : 5
Costa Mesa, CA
I am more than happy with the repairs to my car and the service. Luis took care if everything abd kept me informed of what was going on. Everybody else was extremely nice and helpful. I would recommend this shop to anyone who needs bodywork.
Évaluation du lieu : 5
Costa Mesa, CA
Service is great here. I got into a car accident about a month ago for repairs. I just picked it up today which is 3 days earlier than the original promised date. You may not think it’s much but when you haven’t had your car for a month, it feels like weeks early! Highly recommend them.
Évaluation du lieu : 1
Costa Mesa, CA
Go elsewhere … Avoid a headache and a hassle and avoid being lied to!
The lack of communication coming from this place makes me wonder how they operate and treat customers the way they do.
Be CAREFUL who you’re dealing with and what promises are made — as they falsify what they tell you and tend to forget who the customer is.
I would NEVER go back to this location
Évaluation du lieu : 5
Huntington Beach, CA
I was rear ended and the other party wanted to pay cash to keep off of insurance. I visited 2 body shops for estimates, the first one was not a good experience. The second was Caliber Collision and they were great. The estimator took time to look at my car, even underneath and the estimate was explained to me in detail. I decided to go with Caliber and could not be happier. They kept me informed during the entire process, everyone was nice and professional and my car looks great. I would recommend this Caliber location to anyone.
Évaluation du lieu : 5
Huntington Beach, CA
When you are involved in a car accident the last thing you want to worry about is the quality and integrity of the repair center. So I used a USAA certified repair center and was impressed with the service and attention I received. George, the general manager personally greeted me, Mike the service manager kept me informed of progress, and Vivian in the front office kept me proper organized. The repair was even completed a bit early. Now that’s the type of surprise I like!
Évaluation du lieu : 5
CORONA DL MAR, CA
If I didn’t know better I would have thought that my husband had bought me a new car! I am almost at a loss for words… which never happens. James was so wonderful in dealing with insurance for me, fighting to get what I was owed, and keeping me apprised of the progress. They offered to come pick me up so I could retrieve my vehicle, but when they realized I had a little one… they brought the car to my house!
My vehicle was spotless and restored to almost brand new condition… And it’s 7 yrs old! My only regret is that I could not rate them 10 stars! Thank you Caliber… and give James a raise!
Évaluation du lieu : 5
Huntington Beach, CA
All I can say is wow this place has the best customer service and my car came back perfect. Referred my mom to them and she couldn’t be any happier either I would recommend this place to everyone.
Évaluation du lieu : 1
Irvine, CA
If you are a car person, do not come here. The workers who paint your car have no special attention to detail. I had bumper repair and repaint and is now dull and rough. It’s nothing close to factory OEM quality as advertised. Not only that, they also caused chips and try to touch it up. Now my bumper has parts of it that looks like I just added touch up paint.
They also left sticky goo everywhere from painters tape I guess? As I was wiping off the goo with a wet rag, the paint started coming off the car to the bare metal… I guess they never dried it out properly…
Yea, avoid this place. It’s horrible. Very poor craftsmanship.
Évaluation du lieu : 5
Huntington Beach, CA
This is a wonderful place to get your car fixed. I was involved in a 4 car accident (stopped at a red light and was the front car) and my car was fixed in 3 days! They did a thorough inspection removing the bumper to check to internal damage and included a cleaning. They even added paint to an existing ding from someone opening their door into my car.
Great customer service too! I do enjoy the nice touch of popcorn in the waiting area.
Évaluation du lieu : 5
Costa Mesa, CA
Great experience from start to finish. Their estimate was $ 850 LESS than the estimate I got at Fletcher Jones. They got all the work done within the agreed upon timeframe and did not surprise me with additional costs at the end. George was very professional and called me with updates regularly. Very pleased with the overall service and I would definitely use them again, and again.