I went into this store for the first time because i had a job in the area and i needed some paint/primer/etc. The service was exceptional! I was greeted and helped quickly by the friendly staff. The manager which i believe her name was Carmen was also very professional and made sure everything was taken care of and i was 100% satisfied. I will definitely be back and would recommend this location!
Sammy K.
Évaluation du lieu : 1 Newport Beach, CA
I can’t expect the service at a paint store to rival a 5 star hotel but the people who work here should not be in the paint or service industry. The assistant manager was taking out the ¾ full trash bin behind the counter while I was waiting to be helped when there were two open registers. The woman who finally helped me was clueless about paint and had to keep asking the one guy there who knew what the heck he was talking about. It took about 30 minutes to get 1 quart of paint mixed and the store was basically empty. I will not be back.
Kelley G.
Évaluation du lieu : 2 Costa Mesa, CA
Slow to take care of customers. As a small business owner I try to use them vs Big Chain Home Improvement stores but the make it hard. It took 30-minutes to buy a can of primer! I ask how much longer to ring me up and then saying this is exhausting. The MANAGER says yes this is exhausting! Get another job, learn customer service and be efficient. Difference between employees and owners.
Eric V.
Évaluation du lieu : 1 Albuquerque, NM
Wow. I wish there was a zero star rating. We were one of only two customers in the stores and after waiting patiently to be helped, the«paint expert» was very unaccommodating, unfriendly, and unhelpful.
Jenny L.
Évaluation du lieu : 5 Irvine, CA
After receiving horrible service from the Tustin location(see my review), I called this location and received excellent service from Jorge Rodarte and Anthony Girthuka who were able to provide us store credit as a non-receipt transaction which we used to purchase paint brushes and rollers in their store(and answered questions related to these items). They provided us excellent service with a great attitude.