Harbor Area Appliance Services

Was referred by my local community group and after having some awful experiences with this fridge and some other companies, was glad to meet John. He was very helpful and even though it became clear he was only going to be able to receive a service call fee, since he actually advised against fixing my appliance, John was kind and helpful in answering my questions about appliance brands, etc. and help me move forward. I will refer him to anyone in need of appliance repair in the costa mesa/​newport area. I like to support local businesses and he and Jill have been very nice.

I have used John for over 10 years for various appliance repairs and had always found him (and Jill in the office) to be wonderful & to provide excellent service at a fair price. I have always paid for service promptly and thought we had a good service relationship.
Today, John came for a dishwasher repair, and just because I was asking my landlord to call in and pay (though I also offered to pay personally and have the landlord reimburse me if this wasn’t workable), he presumed he wouldn’t be paid, tore my head off, and threatened to leave. This was not the same man I had known for years. I am a calm, professional person but left my own house in tears to remove myself immediately from this terrible experience.
I realize that some people try to get service without paying, but it is extremely unprofessional (and was truly nasty!) to presume lack of payment and proceed to aggressively yell at a client for simply asking a question. Regardless of the ability to do quality repairs, I would never allow this shocking behavior on my home again.
Unfortunately, I can no longer recommend Harbor Area Appliance.

Our washing machine was having a problem. I called them, they asked me to describe what the problem was so they could get an idea and make sure they would have a part available if indicated. They came on time. They first explained to me what needed to be done and that since the repair was going to be for safety reasons alone (it was the switch that stops the spinning cycle when the cover is opened) they could either disable the feature, which was going to solve the problem and cost me less since the part was not going to be replaced or, the part could be replaced for a very reasonable cost. I chose the latter. Fixed in a few minutes. No problems. Their service is GOLDEN.

I am completely shocked at a response I was just given when I called Harbor Appliances. I was referred to them by family that has been using them for years. When I told them we lived in North Tustin Jill said John will not go to Tustin. On here I see a response from Murrieta which is a lot further!!! I was told he only likes to stay coastal. Costa Mesa is 15 minutes from where we live. You would think as a referral they would have possibly made an exception. Very bad business etiquette if you ask me.

If you are looking for reasonably priced, honest, and someone who knows what they are doing, John is your man!
He knows the business and has always been honest about cost and knowledge.
I have referred Harbor Appliance to family and friends and they are all happy customers!

I’ve used Harbor Appliance many times through the years. You couldn’t find a more knowledgeable, prompt, clean, repair man. He’s fixed my washer, dryer, and fridge. And when he came out the last time to fix my fridge, he was totally honest and said it would be better to think about a new one rather than have him repair it. Instead of making repairs that he knew wouldn’t help in the long run, and make a few bucks off me, he chose to tell me the honest truth. Now that’s a great repair guy that you can totally trust! He’s done work for my mother also, and she’s had the same experience.
We wouldn’t think of using anyone else.

I called for dishwasher repair. Repair man was able to come out the next day and he arrived exactly when they had promised. Problem was ‘diagnosed’ within minutes, although he did a thorough check to be sure there weren’t additional problems evident. Prices were reasonable. Very happy with the results. Would highly recommend and would use again.