Jack In The Box

Sorry to say but this particular Jack in the Box always seems to mess up our drive thru orders, I would say this is the 3^rd time now in about 4 months, oh and I have been through there maybe 4 times, this last mess up was «we ordered 20 nugget’s and a med Root beer for my son and a regular Hamburger with secret sauce, NO ketchup and NO Mustard for me, because every once in a while I feel like old school little hamburger with secret sauce, they got the burger wrong and gave me jr jumbo jack that I did not want, changed the order for me said sorry and then gave be a plain cheese burger I said still no this is WRONG so they said sorry and said we got it now kids hamburger plain with secret sauce I said yes thank you and don’t forget the pickles, he gave me back the difference in cash and said so sorry for the confusion and we were on our way, half way down the Blvd. I asked my son to please give me my little burger and said jokingly lets see how they F’ed this up lol and sure enough they gave me a Big burger with cheese and ketchup OMG REALLY??? my son says don’t go back they have already wasted 10 mins of our time, only taking my son to jack n the box on 17^th street for now on when he wants jack for after school lunch !!!
Baker street Jack in the Boxes really need to get there #%*# together.

It’s a fast food joint. The service is good and the food is exactly as you would expect. I have no complaints.

Jorge! All I can say is that this guy has used his full potential to serve people and he has fun doing his job as well. Positive attitude and was enthusiastic as well as showing comedy in his tone. Guy is almost over qualified for his job. I’ll be back to jack in the box of course but I’ll definitely be back to this location. Two thumbs up to you for taking your job to more than expected!

Decent flavor everything was hot. Had a code for bogo bacon insider good thing cause no way this is worth $ 5 bucks for one.

Fast service, but below average for a Jack in the Box franchise. The burgers were soggy, $ 0.99 tacos not as crisp as others, but the fries were good. Be careful pulling out of the parking lot, the traffic coming getting on to Harbor comes fast and furious.

If I was a rich girl, na na, na na, na na, na na na na, na na, na na na
See, I’d have all the money in the world if I was a wealthy girl
Yeah well gone are the days of my six figure income thanks to a layoff a few years ago and now this girl isn’t exactly making what she used to make and money can be a bit tight until it’s pay day. Yay!
So yep, found myself here because I heard about the $ 3 combo. Woohoo! For $ 3, you get a chicken sandwich, curly fries, and a medium drink. So awesome and a great greasy indulgent treat. I was a happy camper.
This location can be kinda hard to get in and out of on a busy day on a busy street like Baker (close to the freeway) especially on a Friday night during rush hour work traffic. Oy yey. I almost gave up when it took me almost 10 minutes to pull in due to all the oncoming traffic but the hunger took over and then I was frustrated when I couldn’t find an opening to get back on the street due to the same traffic. What a nightmare. Also the drive thru is narrow. Watch your car as you order and pull in. I’m one of those multi-​taskers that likes to check –in to places on her app while she orders and drives and I almost crashed into the wall. Ooops.
Cool feature: if you’ve got a go pass, you can wave your card on the reader. Woohoo. I have neither so I handed over cash. Bummer. Oh well. Next time, maybe.

I’m a huge fan of JITB! Two Tacos for 99 cents is pretty much the 8^th wonder of the world. I go here on my lunch break from work and I’ve never had a bad experience. I came up to grab a napkin to wipe off a few crumbs on my table and by the time I got back to the table it was being wiped off by the manager. I ordered the hot mess burger and it was actually pretty tasty. This location was great.

I’ve always had a soft spot for Jack in the Box. I don’t know… been eating there since I was a kid… but you always know what you’re gonna get.
So fastforward to yesterday… went through the drive thru with a friend to take a quick bit home before heading off to a superbowl party. He orders a burger and soda… I ordered the Chicken fajita pita and 2 tacos. We get back to my house… lay it all out on the table. and wait a minute… what? No tacos.
Arrgghh.
Of course I should no better. We’ve all been there before. I probably should have checked the bag, but of course I didn’t.
So as we leave… I stop back into the Jack in the Box and hand my receipt to the girl behind the counter. «I didn’t get my tacos» I muttered with a scowl. She gets the manager, who comes out and confirms what my request was. At this point tho… I just wanted my money back as I knew there’d be food at the party and wasn’t really wanting to eat it while driving over anyways.
He apologized nicely… And started to count out $ 6 some out and change.
«No, the tacos is the only thing I didn’t get»
He thought I didn’t get a couple of items. He then said, «Oh, thanks… let me give you your money back AND a couple tacos on us»
That kinda caught me off guard. Cool. Ok. Kinda makes up for having to drive back over. Her apologizes again and then pulls a soda cup out and says, «Here, have a soda while you’re waiting for your tacos too… Thanks for being patient.»
Well, I declined as I already had a drink in the car waiting. But I gotta say… I appreciated the offer and effort. While I walked in kinda miffed… I definitely walked out feeling ok about the whole thing.
Good customer service is hard to find and the mark of a good manager/​business isn’t just smiling and/​or greeting you when you walk in. It’s what they do to keep you happy when somethings gone wrong. This guy did and said all the right things. Diffused the situation and turned a scowling customer into a happy camper that’ll not hesitate to return.
Good job on ya Jack in the Box dude.

My jack reviews are probably over as the 1.00 summer sodas are gone…
I came here to buy a dozen morning jacks and 2 sets of mini pancakes for my brother and his horde…
easy breakfast for hungry animals!

Staff is what gave this place the extra star. I dont eat fast food every often but the past month I have made 2 trips to this location and each time the staff were SUPER NICE! I have a pretty complex sourdough jack order and the guy handled with all smiles. Most recently I got a coupon for a free outlaw burger with the purchase of a large drink. The outlaw burger looked nothing like picture but when do they ever. I feel like they could have built the burger better and it def was missing some lettuce but all in all a very good burger.

I ordered the Outlaw Burger for $ 3.69.
The Beef was good, the Cheese was very good, the Bacon was great, the Onion Rings were excellent and the BBQ Sauce was superb.
A great Burger with a great name from this Drive Thru.

So, this Jack’s seems to be a little run down. I mean nothing at all was wrong with the food (as a matter of fact it was probably some of the better food I’ve had at a Jack’s lately).
Their Sirloin burgers are pretty good. I tried the swiss and grilled onions one. The burger patty does taste different from their regular patties. The buns on the Sirloin burger is good too.
But the place didn’t look to be in the best of shape. Soda fountain was in pretty poor shape. The cushions in the booths were held together with duct tape or exposed, foam falling out. There was a big gap between the wall and the tables. Graffiti covered the entire table… it just looked gross. I hope they fix this one up sometime soon.

I sometimes go to JITB before I go to the swapmeet or OCC to play tennis. They have a drive through that is fast usually, and inside it’s fairly clean with a decent sized dining area for this restaurant. There is nothing spectacular or unusually different about this JITB, Their menu is fairly big and you can get items all day. I do like their value menu esp. the two for 99 cent tacos with not exactly meat filling. Overall, I would say their food is a 3.0 for the price you pay. Most of it is still junk food, though.
The speaker system outside sounds as blurry as the others at JITB, sometimes the employees are hard to understand only a few words are decipherable, like, «Would you like to try our new…» (static) «iced» (static) «breaded», (static)“bun”? Um, no thanks…
So they’re an OK fast food place, but my experience there was bad this most recent visit. My wallet fell out of my shallow pocketed jacket. I went to my car, then returned in a couple of minutes and the manager said the young counter guy working found it. He didn’t take any of the change from the $ 20 I used, but the ATM card was missing… I knew it was in my wallet that morning cuz I checked right before leaving. With my cell phone, I suspended it in 30 seconds. Ha ha, dude, you got nothing from me. Thankfully I had enough money on me till I got the replacement card. That’s why this was a one star visit.